How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for heating system repair
Clear ✕All 48 Google reviews tagged “Heating system repair”
They came out quick identified the problem and fixed in about an hour. Very professional. But other companies wave the trip and diagnostic fee when you do work with them.
Krane Is an excellent company and I strongly recommend. They have assisted me with my primary home and some rental properties. They are always on time and very professional. Today for an example my main AC unit went out. It is like 95° out They replaced the unit same-day. I highly recommend them
Darryl was as amazing as the reviews said . Thank you Darryl for the quick response and service . Highly recommend .
Our furnace went out on us. Krane came out and fixed the problem within two hours of calling! They were quick and reasonably priced. We would happily use again if needed.
Dave was my service person. I use Krane exclusively and have never been disappointed. They always go above and beyond the call of duty and they are always careful, polite, and thorough. 10 stars out of 10 stars is my rating. Thank you Krane Heating and Cooling.
Nice fast and easy
Jake was amazing he worked so hard to fix the issue...I would recommend Krane Heating and Cooling 💯
They called right away after my first call. Surprised that they could come over so fast. He stayed in contact with me to let me know when he would be at my house. Not only fixed my issue but took the time to go over what caused it. Problem solved and fixed in less then 15 mins! Great service! And this was on a Saturday
They had to send out two techs because of an intermittent problem and both were professional, I would definitely use Krane again. Good job guys!
Good company. Showed up on short notice. Installed furnace next day. No issues. Charged a fair price.
Excellent and quick service when need was high. Will definitely use again!!
I was able to get a technician out to my home first thing in morning to find / fix problem and I was still able to get to work.
Called for furnace repair. Daryl came out 10 minutes after I called which I greatly appreciated since the temps were dropping to zero. Although the 20 year-old furnace couldn’t be fixed, he scheduled the crew for a new furnace the next morning. Brian came over first thing in the morning to measure, and then Mike and…
The repair man was great. Highly recommend this company.
Krane provided fast, compassionate service when my furnace went out on a holiday when it was extremely cold. I had heat the same day and a new furnace the next day. Their whole team communicated well throughout the process. I don't know if their price was the best, but it was within the range I expected, and the quality of service was superior.
I was referred to Krane by a friend after having had horrible experiences with other local Heating and cooling companies. Darryl came on time and quickly assessed the minor issue we had. He took the time to review our current system and made some great recommendations. I could not have been happier with his service…
The Krane employees were very polite and respectful and very informative answered all of my questions. They also do great work fast and professional
I texted with the chat online within in several minutes I received a call. She took down some information and said someone would get back to me soon. Within 15 minutes I was on the schedule the same day. Daryl was my tech, a super dude. It was just the igniter but the key is start to finish within 3 hours. Have my…
Appreciate the service. I would and will recommend whenever I can!
I had a no heat situation and Krane H&C has 24/7 service. The service was very timely with Saturday diagnosis and part order, then Monday repair. Also, honest enough to mention the part was under warranty.
Absolutely trustable company. Professional and friendly workers. Always on time and always perfect service. All team are perfect. But Daryl is outstanding. Extremely professional, always friendly and polite. Thank you for your job
Jake was amazing! He was very knowledgeable and was extremely helpful. Would absolutely call again
They do great work on mobile homes and trailers! Super easy to work with and not a long wait time.
So, my furnace stopped working over the weekend (Saturday night)... yea michigan and having 60 degree weather in November! Since I have an electric fireplace, I was able to schedule a non-emergency service call and Jerry took my message and ran with it! He got Taylor and she got us a diagnostic appointment on the…
Quick to schedule service, he was pleasant and knowledgeable in providing service.
Great experience with Daryl
Called and got a same day appointment for an furnace issue. Daryl came and solved the issue in minutes and I also was so happy with the cost as well! Highly recommend Krane and Daryl for the job!!
Fantastic Service
I have been using Krane Heating and Cooling for many years. They are always responsive and professional. Their service technicians are terrific. I highly recommend them and their products.
Very courteous and friendly. Knowledgeable. Fixed the problem quickly and things are running like new again. Great company to call on for service
This is not the first time I've used Krane, and Daryl the technician was courteous and professional. I've had the pleasure of having him work at my previous house. This is the only play I call when I have heating and cooling issues.
The people at Krane are some of the best I've had the pleasure of dealing with from the receptionist to the technicians to Jeff the owner. Honest caring!
My family appreciates the quality service Krane Heating and Cooling provides. We called on a Saturday night due to our furnace not working. Daryl was kind enough to take the time to speak with my husband over the phone and help spot the issue. He gave my husband instructions on how to put a band-aid on it and supply…
Daryl from Krane was very professional and helpful. My furnace control board burned out and he showed up the same day, made a short term fix to ensure we're comfortable over a couple really hot days. He ordered a new board and replaced within a short time. Very satisfied.
I first chose this company has an A+ from BBB, and any negative comments addressed and not with a default statement. I highly recommend this company, the tech; Daryl is phenomenal, he's professional, courteous and resolved no-heat problem (thermostat) quickly.
Excellent customer service. Called Saturday morning and was here within a half an hour. Fixed the issue. Darryl is a top notch technician. Kudos to him.
Had great experience with Krane. Furance died over the weekend. I was on wait list at another company. Called Krane Monday morning, they were at my house Monday afternoon. New furance installed on Wednesday. Many thanks to the entire team.
They were quick to respond, and understanding of the fact that I had tried myself before calling the profeshals. These are my go to heating and cooling guys from now on.
They did a good job installing my AC.
Phenomenal tech Daryl came in on Christmas Day and saved the day made a whole family with 4 teenagers very happy!!! Thanks Daryl and thank you Krane htg and Clg!!!
I called this morning and they were here in one hour. Darrel was very pleasant and didn't try and sell me anything I didn't need. Great job I will use them again
We called for service of our furnace on a Thursday. We got an appointment on that Friday, and had the furnace fixed by Tuesday. We are extremely pleased with how quickly and efficiently Krane was able to get our furnace up and running again right before the temps really dropped. Brian was our guy, and we couldn't…
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |