How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for install AC
Clear ✕All 74 Google reviews tagged “Install AC” · showing 20
Chaz and crew were very professional and courteous. Arrived on time and worked until job was completed to my satisfaction . Explained both systems thoroughly also.
I've been using Krane for 20 years. They are very responsive and show up when they say they will. I've purchased 2 furnaces and 2 air conditioners from them. They are very professional, always clean up afterwards and they take time to review exactly what they did. I highly recommend them.
Quality installation, extremely nice technicians, fair pricing. Overall fantastic experience. They will be my go-to moving forward!
Great service! The installers were wonderful! Did a fantastic job and made everything neat and tidy. Would highly recommend!
Installation of new a/c system. Very expensive, but I believe this is beyond the control of Krane. Very prompt service, and the system is working well in maintaining a completely comfortable temperature during this very hot weather.
Everyone from the receptionist to the installation technicians were very pleasant, professional and courteous. The technicians completed the installation faster than expected and I was very happy with the finished work. I would definitely recommend them to anyone needing AC work done.
Crew was professional and knowledgeable. Kept me informed. Great experience!
The whole team was awesome!!! They came out when they said they would. They kept us updated on what was going on. They did a great job for us!!! We had an old 25 year old system that was on it's last leg, now we have a brand new very nice and efficient system.
Krane employees are always professional, helpful and knowledgeable.
Great experience all around and won't hesitate to reach out again for any HVAC needs!
They came to check our AC, which wasn't working, on Tuesday and Thursday replaced the unit. It took about 2 hours and they were very professional.
Amazing experience! Had Darryl out on Tuesday and he knew his stuff! Swiftly determined my unit needed to be replaced and explained and demonstrated exactly why! It was crystal clear! Wednesday Brian came out to review the installation plans and on Thursday, Chaz and DJ showed up with the replacement unit and did a…
Always great service with Krane! I was happy to get my new AC installed before the heat hits. The entire process was pleasant and painless. Everyone from the office, estimate & install techs were very nice and professional. I will always use Krane for my heating and cooling needs.
Krane installed a whole new HVAC system for me. The installers were knowledgeable and courteous to keeping the condition of my home clean. As a new homeowner this undertaking was a little frightening, but everyone at crane heating and cooling made it very easy.
Excellent service, excellent communication, and very fair pricing. The job was scheduled immediately - I highly recommend.
All of the technicians were on on time, polite, and explained everything. They did a great job and cleaned up thoroughly afterwards.
Krane was a pleasure to work with for my furnace and AC replacements. Prompt service kept the house warm during the cold blast. They followed up with everything they said at the time they said, no unpleasant surprises. The communication between their multiple techs was on point, worked efficiently and everyone was…
We received 3 different quote for furnace and air conditioning. Wanted a high-efficiency furnace and two companies said they couldn’t do it. Krane heating and cooling Said they could do it and also gave us the cheapest price. Installation was Fast and efficient would highly recommend them to friends and family. It was a pleasure doing business with them.
I had a leaking AC unit that ultimately needed to be replaced. They had great customer service and were able to come out and assess quickly. Would recommend
20 plus year air conditioning unit broke. Krane came out on a Saturday and was able to temporarily fix it before it needed to be replaced a few days later. New unit was installed very professionally and team was nice and courteous. We used to live in another house in the area for 22 years and we have used Krane…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |
