How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for install AC
Clear ✕All 74 Google reviews tagged “Install AC” · showing 60
Chaz and crew were very professional and courteous. Arrived on time and worked until job was completed to my satisfaction . Explained both systems thoroughly also.
I've been using Krane for 20 years. They are very responsive and show up when they say they will. I've purchased 2 furnaces and 2 air conditioners from them. They are very professional, always clean up afterwards and they take time to review exactly what they did. I highly recommend them.
Quality installation, extremely nice technicians, fair pricing. Overall fantastic experience. They will be my go-to moving forward!
Great service! The installers were wonderful! Did a fantastic job and made everything neat and tidy. Would highly recommend!
Installation of new a/c system. Very expensive, but I believe this is beyond the control of Krane. Very prompt service, and the system is working well in maintaining a completely comfortable temperature during this very hot weather.
Everyone from the receptionist to the installation technicians were very pleasant, professional and courteous. The technicians completed the installation faster than expected and I was very happy with the finished work. I would definitely recommend them to anyone needing AC work done.
Crew was professional and knowledgeable. Kept me informed. Great experience!
The whole team was awesome!!! They came out when they said they would. They kept us updated on what was going on. They did a great job for us!!! We had an old 25 year old system that was on it's last leg, now we have a brand new very nice and efficient system.
Krane employees are always professional, helpful and knowledgeable.
Great experience all around and won't hesitate to reach out again for any HVAC needs!
They came to check our AC, which wasn't working, on Tuesday and Thursday replaced the unit. It took about 2 hours and they were very professional.
Amazing experience! Had Darryl out on Tuesday and he knew his stuff! Swiftly determined my unit needed to be replaced and explained and demonstrated exactly why! It was crystal clear! Wednesday Brian came out to review the installation plans and on Thursday, Chaz and DJ showed up with the replacement unit and did a…
Always great service with Krane! I was happy to get my new AC installed before the heat hits. The entire process was pleasant and painless. Everyone from the office, estimate & install techs were very nice and professional. I will always use Krane for my heating and cooling needs.
Krane installed a whole new HVAC system for me. The installers were knowledgeable and courteous to keeping the condition of my home clean. As a new homeowner this undertaking was a little frightening, but everyone at crane heating and cooling made it very easy.
Excellent service, excellent communication, and very fair pricing. The job was scheduled immediately - I highly recommend.
All of the technicians were on on time, polite, and explained everything. They did a great job and cleaned up thoroughly afterwards.
Krane was a pleasure to work with for my furnace and AC replacements. Prompt service kept the house warm during the cold blast. They followed up with everything they said at the time they said, no unpleasant surprises. The communication between their multiple techs was on point, worked efficiently and everyone was…
We received 3 different quote for furnace and air conditioning. Wanted a high-efficiency furnace and two companies said they couldn’t do it. Krane heating and cooling Said they could do it and also gave us the cheapest price. Installation was Fast and efficient would highly recommend them to friends and family. It was a pleasure doing business with them.
I had a leaking AC unit that ultimately needed to be replaced. They had great customer service and were able to come out and assess quickly. Would recommend
20 plus year air conditioning unit broke. Krane came out on a Saturday and was able to temporarily fix it before it needed to be replaced a few days later. New unit was installed very professionally and team was nice and courteous. We used to live in another house in the area for 22 years and we have used Krane…
From start to finish the team was prompt and professional. Came home to a beautiful system and cool air! Can't thank them enough!!
Excellent work. Everything was installed quickly and efficiently.
The people at Krane are some of the best I've had the pleasure of dealing with from the receptionist to the technicians to Jeff the owner. Honest caring!
Called Krane for a furnace repair on a Friday night and Jeff answered, took my info and referred me to the repair guy. Darryl (the repair guy) called back within 5 minutes to schedule a visit and get a little background on the problem... 10 minutes later he had walked me through an easy fix and my furnace was fixed!…
Very pleased with Krane Heating and Cooling: they answer the phone, they are courteous, they were able to schedule and come out quickly, and they do good work—my beautiful new air conditioner is working perfectly! They also have a good warranty. I really appreciate Chaz and Charlie for expertly installing my new…
Very professional. They were punctual at all scheduled times. Got me in quick, which I appreciated as well. Would definitely recommend.
Koda installed my Bryant Air Conditioner and it was a clean nice job. He cleaned up and was so polite. He uninstalled my 1989 Ruud r22 air conditioner and put in a nice Bryant. Besides the Weeds in the picture the AC is great! Now my neighbors will be happy with the quieter unit that will save me alot of money…
Daryl from Krane came out within an hour to address a furnace that wasn’t working. Next day Chaz and Charley installed new furnace and a/c. They called when on way, worked diligently and cleaned up. I felt confident in their workmanship and honesty. Very satisfied
I’ve used Krane twice now and found them to be the most competitive price point both times. Prompt installations, easy to contact over the phone, and responsive to any issues. Would use a third time.
Everyone I worked with throughout the process of replacing our ac/furnace was wonderful, professional, and timely.
Darrel and Koda came out to look at my AC as it was short cycling. It was an old unit from 2004 and was leaking. Darrel explained my options to replace the unit as repairing would be too expensive since my freon is no longer made. Koda came out and replaced my AC. It took too long to cool down my house so Darrel…
Very prompt and professional service.
Excellent customer service, excellent quality of work and a hard working crew.
Service was impeccable love the guys that were here super super job not used to using a cell phone so for this kind of stuff so that's about all I have to say Good Company
Professional, answered all my questions (even while they were working), friendly, thorough, addressed my concerns on installation location & piping...all's good!
Would highly recommend Krane, they are affordable and extremely quick with their service. I wish every business was run this well.
The Crew was very pleasant and Professional! Explaining everything that was done and how to best Utilize it to get best results. I highly recommend Krane for anything you need!
The whole Krane team was very professional and did excellent work. Now counting on the products to be effective and durable!
Great experience with this company, replacing a very old AC system for our house. They were easy to contact and sent someone out to quote the replacement the next day. Came for the install within 2 days of us accepting the quote. Install went quick, no issues with the quality of their work. Pricing was in line with…
The Krane team was very good to work with. Extremely fast and responsive to our needs. Explained our options and offered guidance on next steps. Left the decision completely up to us and no pressure one way or another. Due to the age of our equipment we decided to get new A/C and furnace installed. The team…
Great company to work with - service is outstanding. Highly recommend them for heating and air conditioning - I have used them for both - sales, technicians, office all great to work with....
Highly recommended A+ Reasonable prices, excellent service and next day installation, didn't have to wait a week like all others we called. Everyone polite, friendly and professional. Very clean work.
In need of a new furnace and AC unit. Sales was very patient with me in working through several quotes and configurations, making themselves available via phone, text and email. The installation team was very professional, prompt, answered all my questions, tested all functionality and did an excellent job in cleaning up.
Jeff & his crew were on time, quick & friendly, After everything was installed Jeff showed me pictures of the chimney & explained what he did, He walked me through everything on my furnace, showed me where my filter was located & told me how long It should last. I was very impressed! I highly recommend Jeff & his crew!
Had an issue with my air conditioning unit. Was put in touch with Daryl, and he arrived promptly and on scheduled. Within a few minutes, he took the time to explain to me what was wrong, and what the possible options were. Koda and Aidan did a wonderful job explaining to me what work was performed, cleaned up the…
HIGHLY RECOMMEND!! Mike, Jeff & Aiden were the service techs assigned to my install and honestly was blown away. At my full-time Job I work with contractors on a daily basis, and don’t always have the best interactions (as a woman) so I have to say that these guys and this company were some of the most professional…
I got a call from the installer Jeff in the morning to let me know they would be at my home in about 20 minutes to do my install and 20 minutes later they were here tearing out my old system and in no time had the new system put in and working.
This company is such a pleasure to deal with.
My furnace stopped working, and I called Krane and was able to get service on New Year’s eve. I dealt with Daryl over the phone who was so nice, and had 4 different guys come out to do the actual install who were all very friendly, especially Jake. There was no mess left behind at all, new furnace is great, and I…
These guys were incredible. Literally installed new AC and Furnace in less than 6 hrs. Definitely recommend!!!
A well coordinated team came in to remove/replace the entire furnace/ac system and install a zone system. The work was done in a day and everything worked perfect from the start. I highly recommend Krane.
Krane was the best! Everyone was so friendly, prompt and professional and always ready and available to answer all questions and explain everything. I highly recommend Krane.
Very impressed & satisfied with Krane. They get the job done quickly & are very clean while doing so. We got a new AC & Heating system through them & have been very happy with it. The maintenance guys are great too! Kind & informative.
Great experience with this company. Would absolutely recommend them!!
This is a great company and they do great work. I love the job they did installing our furnace and air. Thank you Jeff.
We're extremely happy with our Heating/AC installation from Krane. Great communication during the entire process. We were offered multiple options at various price points, all were attractive when compared to other companies offering similar equipment. The installers were friendly, explained everything to us, how…
Great, professional and fair On time and service was quick and easy. 10/10 guys
Bob, Jake, & Kody were very professional from the moment they started work on installing our new AC. Jake explained the new thermostat & showed me the finished work. And, they cleaned up after themselves. I would highly recommend Krane for your heating and cooling maintenance & installation. Anne & Chris Drogosch
AC went out on Thursday. Krane sent a service technician first thing Friday morning. Service technician troubleshot our AC and determined we needed a new AC unit. With the old AC unit only being used for about 3yrs. New house build. The technician double checked all his work to make sure it was a bad AC unit. The…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |




