How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for install thermostat
Clear ✕All 40 Google reviews tagged “Install thermostat”
Very happy with your service and professionalism, crew is knowledgeable and personally GREAT JOB !!! I have already and will continue to recommend your company
I've been using Krane for 20 years. They are very responsive and show up when they say they will. I've purchased 2 furnaces and 2 air conditioners from them. They are very professional, always clean up afterwards and they take time to review exactly what they did. I highly recommend them.
Quality installation, extremely nice technicians, fair pricing. Overall fantastic experience. They will be my go-to moving forward!
Everyone from the receptionist to the installation technicians were very pleasant, professional and courteous. The technicians completed the installation faster than expected and I was very happy with the finished work. I would definitely recommend them to anyone needing AC work done.
The whole team was awesome!!! They came out when they said they would. They kept us updated on what was going on. They did a great job for us!!! We had an old 25 year old system that was on it's last leg, now we have a brand new very nice and efficient system.
All of the technicians were on on time, polite, and explained everything. They did a great job and cleaned up thoroughly afterwards.
Called Krane heating on Wednesday morning when my furnace quit. As of 100pm today (Thursday) I have a brand new furnace installed and HEAT. Krane staff was great, easy to work with and installers were experienced and fast. Definitely recommend Krane for any furnace issues.
Super happy with Krane. Got an appointment the next day, service tech was up front but not pushy. The furnace install guys were also good, had my unit up and running in a few hours. Good price for a good unit, Overall 5 stars
Was the third call I made and I’m glad I did. Came out to get a look at moving my thermostat to a different wall - was available next day, did not charge to get an estimate, scheduled the service within 5 days at a VERY reasonable price. I trust these guys to give advice with no alternative motive, a great service for a great price!
The HVAC Team arrived on time, they were cordial and professional. The removal of my 20 year old system and installation of a better matched and efficient system was completed in a timely and thorough manner. Perfect!
From start to finish the team was prompt and professional. Came home to a beautiful system and cool air! Can't thank them enough!!
Having had spoken with 2 other known companies, it was great to base connected with Krane. Darryl came by to try and help us by trouble shooting and walking us through issues identified. Unfortunately, we already knew we had to have a replacement of sort but fortunately, the quote and information provided was better…
Very professional. They were punctual at all scheduled times. Got me in quick, which I appreciated as well. Would definitely recommend.
Not the cheapest but that is okay as long as the quality is there. The new furnace looks clean, takes up less space, and works. Daryl did the initial inspection and the overall fix - both times he was great. The thing that wasn't okay is that the new installation came with a gas leak. The union for one of the gas…
I first chose this company has an A+ from BBB, and any negative comments addressed and not with a default statement. I highly recommend this company, the tech; Daryl is phenomenal, he's professional, courteous and resolved no-heat problem (thermostat) quickly.
What a relief, and pleasure, to wake up to a warm house this morning. We've had furnace issues since, literally, the day we moved in, in 2017. We seemed to be rebuilding the furnace, with new parts, Every year. Then, another problem arose 2 days before Christmas! I couldn't believe it, yet I could. 2 weeks ago, I…
Service was impeccable love the guys that were here super super job not used to using a cell phone so for this kind of stuff so that's about all I have to say Good Company
Professional, answered all my questions (even while they were working), friendly, thorough, addressed my concerns on installation location & piping...all's good!
Called them on Monday and Wednesday they installed a new furnace for us! Great quality and very professional staff! Could not be happier! Great job and Thank You!
The Crew was very pleasant and Professional! Explaining everything that was done and how to best Utilize it to get best results. I highly recommend Krane for anything you need!
Had a new furnace put in due to flame rollout on the previous furnace's heat exchange. They took their time in diagnosing and educating me about my options. We chose a new Bryant furnace and they had it installed the next Monday (original payment was on a Friday). Couldn't be happier with the professionalism and…
The Krane team was very good to work with. Extremely fast and responsive to our needs. Explained our options and offered guidance on next steps. Left the decision completely up to us and no pressure one way or another. Due to the age of our equipment we decided to get new A/C and furnace installed. The team…
In need of a new furnace and AC unit. Sales was very patient with me in working through several quotes and configurations, making themselves available via phone, text and email. The installation team was very professional, prompt, answered all my questions, tested all functionality and did an excellent job in cleaning up.
I got a call from the installer Jeff in the morning to let me know they would be at my home in about 20 minutes to do my install and 20 minutes later they were here tearing out my old system and in no time had the new system put in and working.
This company is such a pleasure to deal with.
Done an amazing job on the heating installation. Went beyond my expectations. Lots of work done, but cleaned up area very well. Very informative after the work was done. Great job Charlie and Mike! Looking forward using the same company to replace my AC system when the weather starts getting warmer.
My furnace stopped working, and I called Krane and was able to get service on New Year’s eve. I dealt with Daryl over the phone who was so nice, and had 4 different guys come out to do the actual install who were all very friendly, especially Jake. There was no mess left behind at all, new furnace is great, and I…
We're extremely happy with our Heating/AC installation from Krane. Great communication during the entire process. We were offered multiple options at various price points, all were attractive when compared to other companies offering similar equipment. The installers were friendly, explained everything to us, how…
AC went out on Thursday. Krane sent a service technician first thing Friday morning. Service technician troubleshot our AC and determined we needed a new AC unit. With the old AC unit only being used for about 3yrs. New house build. The technician double checked all his work to make sure it was a bad AC unit. The…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |
