How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for installation
Clear ✕All 53 Google reviews tagged “Installation” · showing 20
The guys were very polite and informative. Job was completed much faster than I thought!
Great service from start to finish. They were professional, friendly, and took the time to explain everything clearly. The work was done carefully and efficiently, and I really appreciated his honesty and attention to detail. I would definitely recommend them to anyone looking for reliable and professional service.
Quality installation, extremely nice technicians, fair pricing. Overall fantastic experience. They will be my go-to moving forward!
I have been a customer of Krane Heating and Cooling for five years and I am very satisfied with their service. Their employees are very professional and courteous. Their service is top notch and I would recommend Krane Heating and Cooling to anyone in need of HVAC repairs or installation!
The whole team was awesome!!! They came out when they said they would. They kept us updated on what was going on. They did a great job for us!!! We had an old 25 year old system that was on it's last leg, now we have a brand new very nice and efficient system.
Can't say enough good things about this company. They are responsive and knowledgeable - I've used them for my furnace and AC needs (both times, they helped me quickly when my old units died). They answer every question you have with transparency, and the team is always, always, always friendly. 10/10 would recommend.
Amazing experience! Had Darryl out on Tuesday and he knew his stuff! Swiftly determined my unit needed to be replaced and explained and demonstrated exactly why! It was crystal clear! Wednesday Brian came out to review the installation plans and on Thursday, Chaz and DJ showed up with the replacement unit and did a…
Always great service with Krane! I was happy to get my new AC installed before the heat hits. The entire process was pleasant and painless. Everyone from the office, estimate & install techs were very nice and professional. I will always use Krane for my heating and cooling needs.
Excellent service, excellent communication, and very fair pricing. The job was scheduled immediately - I highly recommend.
We were treated very well by your staff and the installation workers. Bryan and Chaz and Darrell are very customer oriented and very professional knowledgeable. Thank you for the quality service and employees you have.
Krane was a pleasure to work with for my furnace and AC replacements. Prompt service kept the house warm during the cold blast. They followed up with everything they said at the time they said, no unpleasant surprises. The communication between their multiple techs was on point, worked efficiently and everyone was…
Efficient and professional installation of a new water heater. I’ve used Krane for a new furnace and now a water heater. I’ve been very happy with their work and everything works and looks great.
The HVAC Team arrived on time, they were cordial and professional. The removal of my 20 year old system and installation of a better matched and efficient system was completed in a timely and thorough manner. Perfect!
Nice job Team was neat and did a great job
We received 4 different quotes. We really liked Kranes offer - decent price, great discounts, and wonderful warranties. They kept in constant contact with us. Showed up on time and did a great job. Even offered financing at 0% interest for a year. Highly recommend!
I have been using Krane Heating and Cooling for many years. They are always responsive and professional. Their service technicians are terrific. I highly recommend them and their products.
Furnace out Monday, called and had Daryl here by 9 a.m., said furnace shot, another worker Bryan here at 2 p.m. to measure, and Tues at 9 a.m. 3 workers led by Koda installed new Bryant furnace and thermostat by 1 p.m. Great price, great people.
I had Krane Heating and Cooling replace both our furnace and air conditioner, both services went great. The quality of products, price and service are all top notch. The technicians are very knowledgeable, efficient, clean and honest. I Highly recommend Krane
Krane did a great job installing my new furnace. They answered my call on the weekend and were able to provide me with an accurate quote over the phone. Price was competitive and they did good clean work. I highly recommend them. .
The people at Krane are some of the best I've had the pleasure of dealing with from the receptionist to the technicians to Jeff the owner. Honest caring!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |