How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for installation
Clear ✕All 53 Google reviews tagged “Installation”
The guys were very polite and informative. Job was completed much faster than I thought!
Great service from start to finish. They were professional, friendly, and took the time to explain everything clearly. The work was done carefully and efficiently, and I really appreciated his honesty and attention to detail. I would definitely recommend them to anyone looking for reliable and professional service.
Quality installation, extremely nice technicians, fair pricing. Overall fantastic experience. They will be my go-to moving forward!
I have been a customer of Krane Heating and Cooling for five years and I am very satisfied with their service. Their employees are very professional and courteous. Their service is top notch and I would recommend Krane Heating and Cooling to anyone in need of HVAC repairs or installation!
The whole team was awesome!!! They came out when they said they would. They kept us updated on what was going on. They did a great job for us!!! We had an old 25 year old system that was on it's last leg, now we have a brand new very nice and efficient system.
Can't say enough good things about this company. They are responsive and knowledgeable - I've used them for my furnace and AC needs (both times, they helped me quickly when my old units died). They answer every question you have with transparency, and the team is always, always, always friendly. 10/10 would recommend.
Amazing experience! Had Darryl out on Tuesday and he knew his stuff! Swiftly determined my unit needed to be replaced and explained and demonstrated exactly why! It was crystal clear! Wednesday Brian came out to review the installation plans and on Thursday, Chaz and DJ showed up with the replacement unit and did a…
Always great service with Krane! I was happy to get my new AC installed before the heat hits. The entire process was pleasant and painless. Everyone from the office, estimate & install techs were very nice and professional. I will always use Krane for my heating and cooling needs.
Excellent service, excellent communication, and very fair pricing. The job was scheduled immediately - I highly recommend.
We were treated very well by your staff and the installation workers. Bryan and Chaz and Darrell are very customer oriented and very professional knowledgeable. Thank you for the quality service and employees you have.
Krane was a pleasure to work with for my furnace and AC replacements. Prompt service kept the house warm during the cold blast. They followed up with everything they said at the time they said, no unpleasant surprises. The communication between their multiple techs was on point, worked efficiently and everyone was…
Efficient and professional installation of a new water heater. I’ve used Krane for a new furnace and now a water heater. I’ve been very happy with their work and everything works and looks great.
The HVAC Team arrived on time, they were cordial and professional. The removal of my 20 year old system and installation of a better matched and efficient system was completed in a timely and thorough manner. Perfect!
Nice job Team was neat and did a great job
We received 4 different quotes. We really liked Kranes offer - decent price, great discounts, and wonderful warranties. They kept in constant contact with us. Showed up on time and did a great job. Even offered financing at 0% interest for a year. Highly recommend!
I have been using Krane Heating and Cooling for many years. They are always responsive and professional. Their service technicians are terrific. I highly recommend them and their products.
Furnace out Monday, called and had Daryl here by 9 a.m., said furnace shot, another worker Bryan here at 2 p.m. to measure, and Tues at 9 a.m. 3 workers led by Koda installed new Bryant furnace and thermostat by 1 p.m. Great price, great people.
I had Krane Heating and Cooling replace both our furnace and air conditioner, both services went great. The quality of products, price and service are all top notch. The technicians are very knowledgeable, efficient, clean and honest. I Highly recommend Krane
Krane did a great job installing my new furnace. They answered my call on the weekend and were able to provide me with an accurate quote over the phone. Price was competitive and they did good clean work. I highly recommend them. .
The people at Krane are some of the best I've had the pleasure of dealing with from the receptionist to the technicians to Jeff the owner. Honest caring!
Having had spoken with 2 other known companies, it was great to base connected with Krane. Darryl came by to try and help us by trouble shooting and walking us through issues identified. Unfortunately, we already knew we had to have a replacement of sort but fortunately, the quote and information provided was better…
Quick and efficient service. Each employee that I talked to was thorough and professional. Would definitely recommend this company!
I had no heat for an entire weekend. This company was able to assess the damage from the report I received from the initial service tech (different company). Krane scheduled me right away. I was told the job would take six hours plus. These men arrived on time, close to 8:30AM, the unit was installed, mess cleaned,…
Installed new furnace
They were wonderful! They came in Tinley manner and finished what they needed to!
I had them put in my furnace in 2020 and I just had them put in my air conditioner in 2022. Fantastic service, Great value, on time, and very professional. If I had any more heating and cooling things in my house I would definitely use them again.
Everyone I worked with throughout the process of replacing our ac/furnace was wonderful, professional, and timely.
Excellent customer service, excellent quality of work and a hard working crew.
What started with a maintenance tune up quickly turned into a replacement. Things get old and sometimes you have to make the call on replacing rather than sinking money into an old unit. Krane was great the entire process.
Furnace died on a Saturday- quick response… I felt like they were honest and informative.
They were on time and very polite
Just had a new central furnace installed by Krane and I'm quite happy to be warm again, Thanks Krane! Your service technicians were friendly and efficient and when I called in need you were prompt to help. I would recommend Krane to anyone in need of good quality service with fare prices.
Service was impeccable love the guys that were here super super job not used to using a cell phone so for this kind of stuff so that's about all I have to say Good Company
Awesome response time, honest, knowledgeable. I would highly recommend this company.
Had great experience with Krane. Furance died over the weekend. I was on wait list at another company. Called Krane Monday morning, they were at my house Monday afternoon. New furance installed on Wednesday. Many thanks to the entire team.
Outstanding service Professional installation
The Crew was very pleasant and Professional! Explaining everything that was done and how to best Utilize it to get best results. I highly recommend Krane for anything you need!
Had a new furnace put in due to flame rollout on the previous furnace's heat exchange. They took their time in diagnosing and educating me about my options. We chose a new Bryant furnace and they had it installed the next Monday (original payment was on a Friday). Couldn't be happier with the professionalism and…
Great experience with this company, replacing a very old AC system for our house. They were easy to contact and sent someone out to quote the replacement the next day. Came for the install within 2 days of us accepting the quote. Install went quick, no issues with the quality of their work. Pricing was in line with…
Entire team did a great job. Lost AC Wednesday night called Kranes Thursday morning and Daryl was out by Saturday. Diagnosed the problem and set up a team for Monday morning to come out. I appreciate the 24/7 professional service. Bob/Mike Team was careful in my house and yard. Did a great job. I will always…
The Krane team was very good to work with. Extremely fast and responsive to our needs. Explained our options and offered guidance on next steps. Left the decision completely up to us and no pressure one way or another. Due to the age of our equipment we decided to get new A/C and furnace installed. The team…
Great company to work with - service is outstanding. Highly recommend them for heating and air conditioning - I have used them for both - sales, technicians, office all great to work with....
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |
