Experts Reviews · Company report
Kuma Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Kuma Pest Control

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 325 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kuma Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kuma Pest Control is better than 91% of pest control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kuma Pest Control is better than 94% of pest control services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kuma Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kuma Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kuma Pest Control is better than 74% of pest control services.B
74

Reviews for your job

Customers hired Kuma Pest Control for 8 kinds of job.

Kuma Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#104 / 214

All 30 Google reviews tagged “General pest inspection” · showing 20

DavidLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been using Kuma for a few years now. I contacted them after an initial issue I had with some hitchhikers that came into my home from cardboard boxes. They were able to resolve the problem and have kept my home clear from any additional issues! The team is always responsive and lets me know when they are in…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
CharleyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Updating to keep review current: Kuma continues to do a great job for us. Great service every time. Always professional and on time. Quick response to service request. Highly recommend.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sharika7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have Kuma Pest Control on speed-dial! Wayne set up a next-day appointment for me as I explained the terror of learning a queen wasp had just started building a nest above my front porch 😳! He assured me that his guys would come and knock it down and could provide a general treatment while there. They’re always…

General pest inspection+ Responsiveness+ Punctuality+ Quality
Constance8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I always have a positive experience with Kuma Pest Control! They are timely, professional and very thorough in treating all the areas in my home. Marco even removed all the webs from the exterior of my home. Will continue to use them for my routine pest control!!!

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My family has been using Kuma Pest Control since 2016. Wayne and his staff are very professional. They are always punctual, ask if we have any concerns, and are very thorough.

General pest inspection+ Responsiveness+ Punctuality+ Quality
StepMe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have been using Kuma pest control services for years. They show great professionalism and ALL of their technicians are ALWAYS respectful, kind, courteous and on time.

General pest inspection+ Punctuality+ Quality+ Professionalism
CoreyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The team is always professional, courteous, and on time. I really appreciate the work that they do. Considering I live in a heavily wooded area, I rarely see any thing—I’m happy with the service. Absolutely recommend!

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, courteous and effective! Would definitely recommend!!! The Owner Wayne obviously invests time in training and grooming his staff to represent himself and the company as he would because I see the same quality service Wayne provides regardless of which technician attends to the service call! Praise God! ❤️🙏🏾🎶👍🏾🎶

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
RoshawnLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great company. You request the frequency that you want service and they text you to confirm a convenient time at each interval. Always very professional!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
josh11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

General Pest Sevice

General pest inspection+ Punctuality+ Quality+ Professionalism
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They are great! We have been with them since we moved in and they have taken care of any pest we have us along the way. Super professional and respectful! Would recommend them to anyone!

Bug & insect exterminationMosquito exterminationGeneral pest inspection
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kuma has given excellent service since I started using them years ago. They are professional, considerate and very timely. They are also approachable. I needed to change my date/time (more than once due to illness) and they worked with me with great kindness. I recommend Kuma Pest Control to everyone!

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Dianne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Terrific company. Respectful of my special needs when servicing my property. I HAVE NO BUGS! Very special given all the hot humid rainy weather we have experienced in the Atlanta area. Use this service...you will not be disappointed.

Bug & insect exterminationMosquito exterminationGeneral pest inspection
Roxanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wayne was great from the very first phone call to coming out same day. Marco was friendly and professional!

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using Kuma for a little over a year now, and I can’t recommend them enough. Professional, punctual, and quick to respond. Our rental had a bit of a roach problem when we first moved in, and within the first treatment we started noticing big improvements. A year later and it’s as if we never had that…

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
RikkiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Best! I can’t brag on Kuma enough. I’ve been a more than satisfied customer for years now. Wayne and his Team are always on time.. They communicate well.. And they make the appointment process so simple! Kuma uses house-safe treatments to keep any pests away. I never have to worry.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best in the biz. Wayne and his team have been our pest control company for almost five years...why change a good thing?!

General pest inspection+ Responsiveness+ Professionalism
Katrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Service!

General pest inspection
Ariel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Demarco and Aj have both serviced my home. Both were courtesy and professional.

General pest inspection+ Quality
Joy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Demarco was professional and courteous service. Will use Kuma again.

General pest inspectionSpider exterminationService not listed+ Responsiveness+ Punctuality+ Professionalism

Show more general pest inspection reviews (10 more) →

Price

$86-28% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 37%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination57$88–$282
Bug & insect extermination48$66–$146
Mosquito extermination35$66–$106
Ant extermination30$86–$246
General pest inspection30$66–$136
Spider extermination28$73–$159
Rodent extermination13$91–$323
Hornet & wasp extermination8$99–$282

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