Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently cite prompt communication, same-day availability, and fair pricing for services including well pump repairs, water line installation, and general plumbing fixes. Reviewers note that staff arrive on time, diagnose issues quickly, and explain options before performing work. A recurring criticism in low-star reviews involves dissatisfaction with charging for diagnostic visits without providing a clear problem explanation or quote upfront.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
50 Google reviews we collected
Phrases our text analysis found in 43 written reviews
Price verdicts customers left with their Google review
Middle half of what 8 customers paid ($205–$1.4k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kyle showed up on short notice and on time when we had low water pressure in the house.”
“He showed back up the same day and fixed everything - ran a new water line and installed a new well pump the same day.”
“He’s a very capable and a skilled plumber and I highly recommend him.”
“He was just as the other reviews stated: quality work for a fair price.”
“Kyle and Colby were so professional and had things working within 24 hours.”
“Highly recommend for anyone in need of reliable plumbing work!”
“He was able to get the work done on our well super fast and was extremely prompt communicating!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Kyle Long's Plumbing and More, LLC for 4 kinds of job. Pick one to see what they paid and said.
Always happy with the work I’ve had completed through the years. Highly recommended!
Kyle showed up on short notice and on time when we had low water pressure in the house. He quickly was able to diagnose a problem with our main water line coming from the well. He knew exactly what repairs we needed. He said he would be back with all the materials and tools he needed to complete the repair. He…
Very professional, skilled craftsman. Arrived same day and fixed the problem. I highly recommend for well pump issues.
We needed two bathrooms repaired asap for a home inspection. Kyle and Colby were so professional and had things working within 24 hours. Great job guys
This team was the only plumber in the area to call me back when I had a plumbing emergency and they got it resolved on the same day. They were also very pleasant to work with.
Kyle and his man did a great job with the repairs. He actually had another job but came right after he finished to do my project. Thank you very much for that Kyle!
| Job | Reviews | Category typical |
|---|---|---|
| Pump installation | 3 | — |
| Pump repairs & installation | 3 | — |
| Plumbing pipe repair | 2 | $269–$1.4k |
| Drain cleaning | 2 | $248–$506 |
4.8 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always happy with the work I’ve had completed through the years. Highly recommended!
Fair priced and responds promptly.
Kyle showed up on short notice and on time when we had low water pressure in the house. He quickly was able to diagnose a problem with our main water line coming from the well. He knew exactly what repairs we needed. He said he would be back with all the materials and tools he needed to complete the repair. He showed back up the same day and fixed everything - ran a new water line and installed a new well pump the same day. What an incredible level of service. He’s a very capable and a skilled plumber and I highly recommend him.
Very professional, skilled craftsman. Arrived same day and fixed the problem. I highly recommend for well pump issues.
We needed two bathrooms repaired asap for a home inspection. Kyle and Colby were so professional and had things working within 24 hours. Great job guys
Best Plumbing Service in our area.
This team was the only plumber in the area to call me back when I had a plumbing emergency and they got it resolved on the same day. They were also very pleasant to work with.
Guy tried to pull a fast one. Newsflash just cause the guy you spoke to didn’t speak perfect English doesn’t mean he can’t smell BS. This person tried to get paid for “diagnosing” a problem when he came out to do the very first quote. Now tell me. How do you without being ashamed give people a quote but not tell them what the problem is? Unless you pay them? Or tell them first expecting to them to pay? For the free quote? This is like a “here’s a free gift, please buy me food” “or give back the free gift” scam they try to pull on tourist. Except you’re trusting this man to come into your home. And it is over potentially thousands of dollars and the longevity of nice homes in a first world country, not just a days meal cause you’re starving. Have some shame. Substance is from God. What is written for you is written for you. Everyone is trying to snatch every dollar forgetting it’s Allah who permits food to Grow.
I don't quite understand everything you said there and I'm sorry that you feel that way. You had asked me to come give you a quote for replacing two vanities and faucets I accepted. I showed up to the house and your well pump system is broke. Your brother, who I could understand just fine asked me if I could check it being a well pump technician. I was happy to. However diagnosing this problems is a service that almost all companies charge for. If I had known the water issue before coming out I could have discussed that charge prior to arriving. when I told you that the switch is bad and needs replaced and you would be charged a service call an hour labor. You got very upset so rather than take on customers that act like that, I chose to say I would like to kindly just step away. Hoping that this would not lead to a bad review. However, I was wrong. I did not charge you any fees so it's hard to understand what you're upset about. Your brother did ask me to check why you did not have water. It felt like you got me there to give you a free quote for vanities and then wanted me to do additional work like diagnose your well pump issue for free when there was no talk of a well pump issue prior to my arriving on location.
Kyle and his man did a great job with the repairs. He actually had another job but came right after he finished to do my project. Thank you very much for that Kyle!
He was able to get the work done on our well super fast and was extremely prompt communicating! We will definitely use him moving forward for any plumbing needs. Highly recommend.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
