Day care center · Sartell, MN · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%79+20.6Value 15%90+13.7Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 37 preschoolsiPosition by Experts Score among all companies we track in this category. · better than 47%
4.9★★★★★61 Google reviews · 10 photos
97%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate La Petite Academy of Sartell 4.9 out of 5 based on 61 reviews, with the owner responding to all of them. Families frequently praise the staff for their patience, consistent communication through apps and livestream video, and flexibility with schedules. Children participate in various learning activities and crafts while receiving individualized attention. One recurring criticism involves a specific interaction where a parent felt a director was unprofessional and inappropriate in front of other families.
Google rating: 4.9 out of 5 from 61 reviews (97% five-star).
Reviews on this page: 61 Google reviews (39 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 24, 2026.
Service: Preschool serving Sartell, Minnesota.
Data from Google, last updated October 25, 2026.
Score profile vs other preschools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
La Petite Academy of SartellPreschools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.La Petite Academy of Sartell: 89/100 on this factor. Category median: 90.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.La Petite Academy of Sartell: 79/100 on this factor. Category median: 91.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.La Petite Academy of Sartell: 90/100 on this factor. Category median: 87.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.La Petite Academy of Sartell: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 31.–
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Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
4.9of 5
5 stars5997%
4 stars00%
3 stars00%
2 stars23%
1 star00%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
100%praise
Praise44100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price333%
Reasonable667%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Honesty & trust1125%
Staff & attitude1023%
Would recommend920%
Quality & results716%
Communication49%
Speed & response37%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Leaving your child anywhere takes a lot of trust, but the team at the Sartell location has been incredible with my daughter.”
“From the moment we walk in every morning, we’re greeted with warm smiles and friendly hellos, which makes drop-offs so much easier.”
“I highly recommend this daycare center to anyone that ever asks for a suggestion.”
“As she has moved into different rooms and have had different teachers, they continue to do a wonderful job and she’s always excited to go!”
“We’ve always felt the communication with staff members has been great!”
“Everyone is very responsive through the app and they are flexible with any schedule changes we have had.”
People customers mention
Dawn4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired La Petite Academy of Sartell for 1 kind of job. Pick one to see what they paid and said.
Suelyn11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Leaving your child anywhere takes a lot of trust, but the team at the Sartell location has been incredible with my daughter. From the moment we walk in every morning, we’re greeted with warm smiles and friendly hellos, which makes drop-offs so much easier.
The staff here are so patient with the kids—it honestly…
Suzanne2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Have two daughters attending currently. Would definitely recommend this daycare.
Nevaeh3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My sister went here from infant to graduation the teachers are awesome and super supportive the directors are amazing and the company itself is very for the children.
Alyssa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I couldn’t be more pleased with how they have treated my daughter. She is the smartest 2 year old I know thanks to the wonderful teachers. Jessica and Dawn have always gone above and beyond to help us no matter what it was. I highly recommend this daycare center to anyone that ever asks for a suggestion. The amount…
Amy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
My grandson attends here. He loves it! Very happy with the staff and the interactions they have with him. Definitely recommend if you're looking for childcare.
Rachel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We love La Petite Academy! My daughter has been in the program since she was 8 weeks old and they have made me feel so comfortable as a first time mom. As she has moved into different rooms and have had different teachers, they continue to do a wonderful job and she’s always excited to go!
Leaving your child anywhere takes a lot of trust, but the team at the Sartell location has been incredible with my daughter. From the moment we walk in every morning, we’re greeted with warm smiles and friendly hellos, which makes drop-offs so much easier.
The staff here are so patient with the kids—it honestly amazes me how calm and attentive they stay throughout the day. You can really tell they care about what they do. The whole facility is always clean, bright, and well-organized, too. I'm so thankful to have a place where my daughter is so well cared for and happy!
Response from the owner · 4 weeks ago
Suelyn, thank you for sharing this thoughtful review and for trusting our Sartell team with your daughter. It means a lot to hear that the warm greetings, patient care, and clean, welcoming environment help make your mornings easier and keep her happy throughout the day.
Ben FreedlandLocal Guide · 106 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
We made the difficult decision to move our daughter to another location effective immediately after an inappropriate interaction with the director, Dawn, that occurred in front of both parents and children. No parent should be spoken to in that manner, especially in a childcare environment where professionalism, communication, and emotional awareness matter.
I later went back to try and have another conversation with Dawn in hopes of clearing the air, but unfortunately the interaction still gave me a very strange energy and uncomfortable vibe. Instead of feeling heard or respected as a parent, I left feeling even more uncomfortable with the situation.
That said, I want to make it very clear that the assistant director and the teachers at this location were absolutely wonderful. The staff genuinely cared for our daughter, and we are grateful for the kindness and effort they showed every day.
Unfortunately, leadership sets the tone for an environment, and interactions with parents should always be handled respectfully and privately, never in front of children. I hope this feedback is taken seriously because the teachers and families deserve better.
Response from the owner · 5 months ago
We’re sorry to hear about the experience you described Ben. The interaction you mentioned is not the type of environment we strive to create for families, and we appreciate you recognizing the care and effort of our assistant director and teachers. We would like to learn more about what happened so we can review it closely with our team and support the staff and families at this center. If you are open to it, please contact our family support team at 800-527-3848 so we can speak with you directly.
Suzanne Van Beek2 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Have two daughters attending currently. Would definitely recommend this daycare.
Response from the owner · 7 months ago
Thank you, Suzanne! We appreciate your recommendation of our daycare and are pleased to know that your daughters are enjoying their time with us. Your feedback is invaluable!
mr. carter3 reviewsiTotal number of Google reviews mr. has written across all businesses on Google Maps, not just this one.
My sister went here from infant to graduation the teachers are awesome and super supportive the directors are amazing and the company itself is very for the children.
Response from the owner · 8 months ago
Thank you, Nevaeh, for providing your feedback. It's encouraging to learn that your sister's experience was positive throughout. We appreciate your recognition of our teachers and directors and their impact. Your insights are valuable to us.
Alyssa Vonesh4 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
I couldn’t be more pleased with how they have treated my daughter. She is the smartest 2 year old I know thanks to the wonderful teachers. Jessica and Dawn have always gone above and beyond to help us no matter what it was. I highly recommend this daycare center to anyone that ever asks for a suggestion. The amount of love, support and time that is given to each kid everyday is beyond what I’ve ever expected. 10 stars if I could. 🩷
Response from the owner · 8 months ago
Thank you for your thoughtful feedback, Alyssa. We are pleased to learn about your positive experience and that your daughter is doing well with us. Jessica and Dawn will be glad to hear their contributions have made a difference. Your recommendation is greatly valued.
Amy Johnson4 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
My grandson attends here. He loves it! Very happy with the staff and the interactions they have with him. Definitely recommend if you're looking for childcare.
Response from the owner · 9 months ago
Thank you, Amy! It's delightful to learn that your grandson is having a great time with us. We're glad to hear that you're satisfied with our staff and their engagement.
Rachel Chmelovski1 reviewiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
We love La Petite Academy! My daughter has been in the program since she was 8 weeks old and they have made me feel so comfortable as a first time mom. As she has moved into different rooms and have had different teachers, they continue to do a wonderful job and she’s always excited to go!
Response from the owner · 9 months ago
Thank you, Rachel, for sharing your experience with us. It's encouraging to know that your daughter feels comfortable and happy here. We value being part of her journey and appreciate your feedback.
Dylan Gordon2 reviewsiTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
An amazing daycare run by caring people. Switching to La Petite Academy of Sartell was seamless and our child loves the staff. We couldn’t be happier with our experience.
Response from the owner · 9 months ago
Thank you, Dylan, for sharing your delightful experience! We’re glad to hear that the transition to La Petite Academy of Sartell went smoothly and that your child is enjoying time with our team.
Laura Buchman2 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Both of our children attend here and we have had a great experience. Staff is wonderful and our kids get to do all kinds of fun crafts and learning activities. Everyone is very responsive through the app and they are flexible with any schedule changes we have had. Our kids are greeted by name each day when dropping off or picking up by everyone from the director to teachers from other rooms. Definitely recommend!!
Price assessment: Reasonable price
Services: Educational services
Response from the owner · 9 months ago
Laura, thank you for sharing your feedback! It's wonderful to know that your children are engaging with the crafts and learning activities. We appreciate your recognition of our team's efforts to support your scheduling needs. Your recommendation is greatly valued!
