La Petite Academy on Coleman Road logo

La Petite Academy on Coleman Road

Day care center · Memphis, TN · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 80 daycare centersPosition by Experts Score among all companies we track in this category. · better than 78%
4.9 ★★★★★ 89 Google reviews · 24 photos
96%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Sep 2026latest review

La Petite Academy on Coleman Road at a glance

Google reviewers rate the Memphis day care center 4.9 out of 5 based on 89 reviews, with the owner responding to 94% of comments. Most parents praise the staff's kindness, professionalism, and communication, noting that children feel safe, supported, and engaged in learning activities. The facility is described as clean and welcoming, helping ease parental concerns about leaving young children. However, two low-star reviews allege that staff members were unprofessional and physically mistreated children, contrasting sharply with the overwhelmingly positive feedback regarding care quality.

  • Google rating: 4.9 out of 5 from 89 reviews (96% five-star).
  • Reviews on this page: 89 Google reviews (81 with written comments, 1 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: September 25, 2026.
  • Service: Daycare Center serving Memphis, Tennessee.

Data from Google, last updated October 25, 2026.

Score profile vs other daycare centers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability89Craft & service–Value100Momentum100Replies to reviews60Satisfaction: 94 (median 83)Reliability: 89 (median 76)Value: 100 (median 94)Momentum: 100 (median 100)Replies to reviews: 60 (median 44)
This companyDaycare Centers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.La Petite Academy on Coleman Road: 94/100 on this factor. Category median: 83.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.La Petite Academy on Coleman Road: 89/100 on this factor. Category median: 76.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.La Petite Academy on Coleman Road: 100/100 on this factor. Category median: 94.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.La Petite Academy on Coleman Road: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.La Petite Academy on Coleman Road: 60/100 on this factor. Category median: 44.B
60

Bar = this company · dark tick = category median.

Star ratings

89 Google reviews we collected

  • 5 stars8596%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise5798%
  • Complaints12%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price950%
  • Reasonable950%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2543%
  • Would recommend1628%
  • Communication610%
  • Honesty & trust610%
  • Quality & results47%
  • Price & value12%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…an tell how much effort and commitment she puts into her job which is nice to see and look forward to in this day of age so I want to say I appreciate…”
  • “I highly recommend this daycare to any parent looking for a clean, safe, and loving place for their child.”
  • “The teachers are patient, attentive, and always communicate well with me about my son’s day, which I really appreciate as a parent.”
  • “The staff demonstrate a genuine love for children through their daily dedication to nurturing young minds.”
  • “Priscilla is so professional and knows how to run a top notch school.”
  • “It’s definitely worth it”

People customers mention

  • Priscilla 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired La Petite Academy on Coleman Road for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Seanette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is a wonderful center and a great director. I love the care that they give to my child.

Renee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love this school! The teachers are so loving and kind. Ms. Priscilla is so professional and knows how to run a top notch school.

Josie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I recently met the director of Miss Priscilla and just buy her personality and overall vibe I can tell how much effort and commitment she puts into her job which is nice to see and look forward to in this day of age so I want to say I appreciate that!💗

Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The staff demonstrate a genuine love for children through their daily dedication to nurturing young minds. They create a safe, warm, and engaging environment where every child feels valued and inspired to learn. Through patience, compassion, and thoughtful instruction, they build strong relationships and support…

Candice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

La Petite is an exceptional childcare center. The staff is always warm, welcoming, and attentive every time I visit. It’s a wonderful place where your child will be well cared for and supported. Thank you for all that you do!

Joann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I love the people and they are so helpful I can see my child advancing very good and he listen more .thanks Lapetite

Photos

Customer reviews

4.9 ★★★★★ 89 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Maiya T3 reviewsTotal number of Google reviews Maiya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

very good daycare daughter been there since she was 3

Response from the owner · 4 weeks ago

Maiya, thank you for sharing this and for trusting us with your daughter since. It means a lot to our team to be part of her growth over the years, and we’re grateful to support your family.

Cash Is King3 reviewsTotal number of Google reviews Cash has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love It. Great staff and security

Response from the owner · 4 weeks ago

Thank you for sharing this wonderful feedback about our staff and security. It means a lot to know you feel your child is safe and supported, and we appreciate your trust in our school.

Kay’Dee Branch6 reviewsTotal number of Google reviews Kay’Dee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love them! My child is definitely cared for.

Response from the owner · 4 weeks ago

Kay’Dee, thank you for sharing this kind feedback. It means a lot to know your child feels cared for, and we are honored to be part of your family’s support system each day.

Seanette Ellis-Williams5 reviewsTotal number of Google reviews Seanette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a wonderful center and a great director. I love the care that they give to my child.

Response from the owner · a month ago

Seanette, thank you for sharing such kind words about our center and director. It means a great deal to know you trust the care your child receives, and we appreciate the chance to be part of your family’s daily routine.

Renee Johnson7 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this school! The teachers are so loving and kind. Ms. Priscilla is so professional and knows how to run a top notch school.

Response from the owner · a month ago

Renee, thank you for sharing such kind words about our school and team. We are grateful for your trust, and we will be sure to share your thoughtful feedback with Ms. Priscilla and our teachers who work hard each day to create a loving, professional environment for children and families.

Kristi Mccauley4 reviewsTotal number of Google reviews Kristi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love It

  • Price assessment: Reasonable price
  • Services: Educational services
  • Age group: School-age (6+ yrs)
  • Safety features: Secure outdoor area
Response from the owner · a month ago

Kristi, thank you for sharing your kind words and for trusting us with your child. We are glad to hear you love it, and our team looks forward to continuing to provide a safe, nurturing, and engaging place for your family.

Quan Bates5 reviewsTotal number of Google reviews Quan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love it 💓

  • Price assessment: Great price
  • Age group: Toddler (1–2 yrs)
  • Safety features: Locked entry, Secure outdoor area, Staff supervision, Safety gates
Response from the owner · a month ago

Quan, thank you for sharing this and for your trust in us. It means a great deal to know you love our program, and we are honored to be part of your child’s early learning journey.

Josie Walker4 reviewsTotal number of Google reviews Josie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently met the director of Miss Priscilla and just buy her personality and overall vibe I can tell how much effort and commitment she puts into her job which is nice to see and look forward to in this day of age so I want to say I appreciate that!💗

Response from the owner · 3 months ago

Josie, thank you for sharing such kind words about Miss Priscilla. It means a great deal to our team to know her dedication and warmth stand out, and we are grateful you took the time to recognize the care she brings to our families.

Melissa Gayden5 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff demonstrate a genuine love for children through their daily dedication to nurturing young minds. They create a safe, warm, and engaging environment where every child feels valued and inspired to learn. Through patience, compassion, and thoughtful instruction, they build strong relationships and support each child’s social, emotional, and academic growth. Their commitment goes beyond care. The teachers inspire confidence, curiosity, and a lifelong love of learning. The best part about your child’s experience is knowing they will be ready for grades Kindergarten and beyond. I definitely recommend 10 out of 10!

Response from the owner · 6 months ago

We appreciate your thoughtful review, Melissa! It's encouraging to hear that you recognize the dedication and passion our staff invest in nurturing young minds. Knowing that our efforts to create a supportive environment are positively influencing children's growth and learning brings us joy. Your recommendation is truly valued!

Candice Tate8 reviewsTotal number of Google reviews Candice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

La Petite is an exceptional childcare center. The staff is always warm, welcoming, and attentive every time I visit. It’s a wonderful place where your child will be well cared for and supported. Thank you for all that you do!

Response from the owner · 6 months ago

Candice, thank you for your thoughtful feedback. We are pleased to learn that your experience with our team has been positive. It's reassuring to hear that you feel your child is receiving the care and support they need. Your support is valued and appreciated.

La Petite Academy on Coleman Road on Google Maps →

Business details