Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
Google reviewers rate LAD Tax Services five stars based on 119 reviews, highlighting professional staff, punctual service, and helpful communication for personal and business tax preparation. Customers frequently mention quick turnaround times, patient assistance with complex issues like back taxes, and the ability to save money. However, isolated one-star reviews describe rude staff behavior and significant accounting errors that caused inconvenience and required outside correction.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
119 Google reviews we collected
Phrases our text analysis found in 94 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Luigi is very professional and has extensive knowledge of taxes and accounting.”
“I’ve been using them for quite some time and they always deliver highly recommend recommended”
“I will never return and strongly advise others to avoid this place.”
“They're the best, excellent service, 100% recommended!”
“This establishment is amazing and embodies the definition of in and out, really quick and precise.”
“Vanessa was amazing I had never gone to anyone to get my taxes done and she helped walked me through everything even though I was disorganized!”
“If you’re looking for a trustworthy tax spot in Austin, this is it.”
“I have always done taxes on my own, but it's worth it to pay!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired LAD Tax Services for 1 kind of job. Pick one to see what they paid and said.
Muy buen lugar para hacer tus impuestos. Luigi es muy profesional y tiene mucho conocimiento en impuestos y asuntos de contabilidad. Lo recomiendo mucho.
Excelente servicio y muy profesional, Luigi siempre responde a todas mis preguntas y dudas.
The staff was extremely rude and unprofessional the entire time. On top of that, they completely messed up the accounting, which caused me serious inconvenience and extra expenses because I had to fix everything somewhere else. This was one of the worst customer service experiences I’ve ever had. I will never return…
Amable y muy paciente conmigo demasiado profesional gracias Vanessa gracias señorita vanessa
Vanessa was an amazing tax preparer. Very knowledgeable and was able to help me out with my tax return for the year. Super professional and friendly!
LAD Tax Services are professional and nice. They have always gone above and beyond to help us with our services.
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 6 | — |
5.0 ★★★★★ 119 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Muy buen lugar para hacer tus impuestos. Luigi es muy profesional y tiene mucho conocimiento en impuestos y asuntos de contabilidad. Lo recomiendo mucho.
Excelente servicio y muy profesional, Luigi siempre responde a todas mis preguntas y dudas.
The staff was extremely rude and unprofessional the entire time. On top of that, they completely messed up the accounting, which caused me serious inconvenience and extra expenses because I had to fix everything somewhere else. This was one of the worst customer service experiences I’ve ever had. I will never return and strongly advise others to avoid this place.
Hi, I know that this profile is fake and was created solely to leave this fake review, since you are not—nor have you ever been—a customer of ours. It is regrettable that many competitors or advertising firms use these methods to unfairly win business. We will continue to work with integrity and strive to offer the best possible service.
Amable y muy paciente conmigo demasiado profesional gracias Vanessa gracias señorita vanessa
Es muy amable atenta y súper profesional gracias Nikol
Vanessa was an amazing tax preparer. Very knowledgeable and was able to help me out with my tax return for the year. Super professional and friendly!
LAD Tax Services are professional and nice. They have always gone above and beyond to help us with our services.
Great service!! Always makes it easy
Vanessa was amazing I had never gone to anyone to get my taxes done and she helped walked me through everything even though I was disorganized! I really appreciate her and everything she did she was able to save me a good amount of money. I have always done taxes on my own, but it's worth it to pay!
The best knowledgeable high stand service professional team thank you ALL for your services 🙏
Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
