Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Lake Asbury Pools logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Lake Asbury Pools

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 5.0★ from 41 Google reviews

📞 Call (904) 377-7735Request a call back

Report card

Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake Asbury Pools is better than 99% of pool & spa services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake Asbury Pools is better than 96% of pool & spa services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake Asbury Pools is better than —% of pool & spa services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake Asbury Pools is better than 100% of pool & spa services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake Asbury Pools is better than 100% of pool & spa services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake Asbury Pools is better than —% of pool & spa services.–
—

Reviews for your job

Customers hired Lake Asbury Pools for 7 kinds of job.

Lake Asbury Pools for tile brushing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile brushing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Tile brushing”

Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Unlike other pool cleaning companies that pull up in my driveway and sit on the phone for 10 minutes before doing part of what they are supposed to do, Lake Asbury does everything they are contracted to do in a timely matter. In my case they actually have gone above & beyond. I am a customer for life.

Reasonable priceFilter cleaningTile brushingWater treatment
AndreaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great people! Lake Asbury Pools turned our swamp into a paradise.

Customer photo from Andrea's reviewCustomer photo from Andrea's review
Great priceFilter cleaningTile brushingWater treatment
MikeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

fantastic people and service !

Great priceFilter cleaningTile brushingWater treatment
Blaine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris is a Pro’s Pro. Excellent work, great communication, fair prices, and prompt service. Since I hired Lake Asbury Pools, I haven’t had to worry about my pool a single day. I know it’s going to be taken care of.

Great priceFilter cleaningTile brushingWater treatment
Darren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Honest, professional, and extremely knowledgeable. I recommend Lake Asbury pools whenever I get a chance! I’m thankful to use him as my pool guy. My wife has never complained once since hiring him!

Great priceFilter cleaningTile brushingWater treatment
Fred9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Top notch service with a smile, and I couldn’t be happier with their performance. They are super fast with their response. I recommend them to all my friends and family. If you own a pool give them a chance and they won’t let you down!

Great priceFilter cleaningTile brushingWater treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 93%Reasonable 7%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Filter cleaning13—
Water treatment13—
Vacuuming13—
Netting9—
Tile brushing6—
Wall brushing5—
Swimming pool summerization2—

Compare with

North East Pool & Wash logoNorth East Pool & WashExperts Score 100Jacksonville · 5.00★Blue Science Pools logoBlue Science PoolsExperts Score 99Jacksonville · 5.00★First Coast Pool Cleaning logoFirst Coast Pool CleaningExperts Score 96Jacksonville · 4.97★