Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts

Experts Reviews · Company report
Lake Auto Glass LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%11+0.8Craft & service penalty99−0.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Lake Auto Glass LLC

Gary, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.8★ from 126 Google reviews

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Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake Auto Glass LLC is better than 80% of auto glass repair.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake Auto Glass LLC is better than 77% of auto glass repair.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake Auto Glass LLC is better than 99% of auto glass repair.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake Auto Glass LLC is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake Auto Glass LLC is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake Auto Glass LLC is better than 11% of auto glass repair.F
11

Reviews for your job

Customers hired Lake Auto Glass LLC for 2 kinds of job.

Lake Auto Glass LLC for auto windshield replacement

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Auto windshield replacement”

Josephine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

There price beats everyone around. Staff was professional and Friendly. 5 star service for sure.

Auto windshield replacement
KymLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

very helpful kind and great price!!

Auto windshield replacement
PoopyfaceLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I'm amazed at how much businesses can rip people off. Had my cracked windshield, which I've lived with for several years, replaced. A well known company who comes to your vehicle wanted $761.96. Another large company locally known wanted $1238.78. Lake Auto Glass, referred to me by my friend, charged $513.60! The…

Great priceAuto windshield replacement
MarcyLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I needed a new windshield for my beater Honda. I stopped in at Lake Auto glass on a Friday to get some information. The staff was friendly and helpful so I made an appointment to have the work done on the following Monday. I arrived at 8 am, waited 5 minutes and they took my car. The work was done quickly and the…

Reasonable priceAuto windshield replacement
TreLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Nice friendly people. Work is on point

Auto windshield replacement
CameronLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Big Thanks to Lake Auto Glass in Lake Station, Indiana for sourcing and installing an OEM Lincoln Windshield for the 2005 Town Car Signature Limited! 5 Star Service! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ #OEM

Customer photo from Cameron's reviewCustomer photo from Cameron's reviewCustomer photo from Cameron's review
Auto windshield replacement+ Punctuality+ Quality+ Professionalism
DevonLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They had to beat the rain to replace my windshield and they did. They came to my house (25 minutes away) and had it done start to finish in 20 minutes. Excellent job and friendly workers. Bonus was that they did not charge extra coming to my house and they were cheaper than anywhere else I called that wanted me…

Auto windshield replacement+ Punctuality+ Quality+ Professionalism
CodyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The gentlemen who came to my house were very polite and professional. They replaced a 30 year old windshield with a new one and it looks 100 times better than orginal. The guys were guick and in less than 30 minutes were done . I was impressed. And the attention to detail made me happy. Will recommend to all my friends.

InstallationAuto windshield replacement+ Punctuality+ Quality+ Professionalism
ALocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The woman at the front desk was very friendly and helpful. The service was quick we called at 1000, had service at noon and were out by 1230. Prices were cheaper than anywhere else we looked.

Auto windshield replacement+ Punctuality+ Quality+ Professionalism
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ordered my glass had it the next day. Lowest prices I found in NWI area and my invoice was actually less than the original quote! They came to my house and had it done in 20 minutes. Highly recommend them.

Auto windshield replacement+ Punctuality+ Quality+ Professionalism
Jessica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto windshield replacement
Nico2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto windshield replacement+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield replacement12—
Auto rear window replacement4—

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