Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Lake City Autoworks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%67+4.7Craft & service penalty81−1.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Lake City Autoworks

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 380 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake City Autoworks is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake City Autoworks is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake City Autoworks is better than 81% of auto repair shops.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake City Autoworks is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake City Autoworks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake City Autoworks is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired Lake City Autoworks for 8 kinds of job.

Lake City Autoworks for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Brake service & repair”

Levi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful experience. Grateful for a kind and skilled team

Great priceBrakesBrake service & repair
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly and professional people. Fair price for products and services. Always pleased with timeliness and service

Reasonable priceAir & cabin filter replacementTiresBrake service & repair
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just purchased 1936 Restromod Ford pickup that needed serious attention. The owner and mechanic gave my truck their full and careful attention. Autoworks will be our go to shop as long as we own the truck.

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Reasonable priceElectrical repairExhaustTires
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

If you are looking for an auto repair service that you can trust will do their best then look no further! They are knowledgeable and thorough and are awesome to work with! Edit #1- Dang if I don’t love Lake City Autoworks! Took the rig in for a check engine light, they found and fixed the issue and also did some…

Great priceElectrical repairAuto engine diagnosticBrake service & repair
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have had nothing but great experiences with this shop. They are attentive, honest, and do quality work. I recommend them to everyone.

Auto engine diagnosticBrake service & repairOil change
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been going to Lake City for close to 18 years. They are honest and kind and try to work with you about necessary fixes not just what they think needs to be done. Car repairs are painful, but I know that my car is being taken care of.

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic
Abigale7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I don’t take my car to the shop nearly as much as I should but when I do I come here. Very honest people, they have a payment plan option if you need assistance and are always helpful and wonderful at communicating. Guaranteed to get quick and good service that will last.

Reasonable priceTiresWheel alignmentBrakes
Kenneth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Friendly and efficient service.

Reasonable priceBrakesBrake service & repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change60—
Auto engine diagnostic26—
Brakes23—
Tires18—
Steering & suspension repair18—
General repairs & maintenance18—
Electrical repair14—
Air & cabin filter replacement12—

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