Experts Reviews · Company report
Lake City Autoworks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%67+4.7Craft & service penalty81−1.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Lake City Autoworks

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 380 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake City Autoworks is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake City Autoworks is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake City Autoworks is better than 81% of auto repair shops.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake City Autoworks is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake City Autoworks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake City Autoworks is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired Lake City Autoworks for 8 kinds of job.

Lake City Autoworks for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 415
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Brakes”

Levi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful experience. Grateful for a kind and skilled team

Great priceBrakesBrake service & repair
Alannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trust these guys to do the best for me, and they've never let me down. Always let me know what they're going to do before they do it and have my car back to me on time.

BrakesOil change
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just purchased 1936 Restromod Ford pickup that needed serious attention. The owner and mechanic gave my truck their full and careful attention. Autoworks will be our go to shop as long as we own the truck.

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Reasonable priceElectrical repairExhaustTires
Kerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Seemed a little more expensive than my last auto repair facility, but I really liked the staff and mechanics, and for that I’m willing to pay a little more. I’ll be back!

Reasonable priceAir & cabin filter replacementBrakes
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was looking for a local AAA recommended auto repair shop and found Lake City Autoworks. Quick,friendly service. I’ll definitely use them again.

Reasonable priceBrakes
DaxLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I highly recommend Lake City Auto works. Happy with the service and price. Will definitely be back.

Great priceAuto engine diagnosticBrakesOil change
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been going to Lake City for close to 18 years. They are honest and kind and try to work with you about necessary fixes not just what they think needs to be done. Car repairs are painful, but I know that my car is being taken care of.

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic
Ami8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Lake City Autoworks is GREAT. Took my truck in to get new brakes, knew it would take a half day. Karl put 2 guys on it because he knew I had to wait (live too far away) to get it done quicker. So awesome. And then gave me a heads up on other things I might need to get done on the truck in the next year based on…

Great priceBrakes
Abigale7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I don’t take my car to the shop nearly as much as I should but when I do I come here. Very honest people, they have a payment plan option if you need assistance and are always helpful and wonderful at communicating. Guaranteed to get quick and good service that will last.

Reasonable priceTiresWheel alignmentBrakes
Josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service, timing and pricing. Always honest & friendly.

BrakesOil change
Kenneth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Friendly and efficient service.

Reasonable priceBrakesBrake service & repair
TylerLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've only had good experiences at Lake City Autoworks. They are honest and do not pressure you to get additional work. On one of our previous cars they actually called to suggest not doing the work we asked for because of other issues found. This visit they confirmed only one set of brakes needed to be replaced and…

Reasonable priceBrakes
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always trust you guys Job well done

Reasonable priceBrakesOil change
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was able to stop by and get some work taken care of. Lake City Auto Works has always gone out of their way when I have some issue with one of my cars and if they can they will fix it on the spot. They are also very flexible with scheduling appointments.

BatteryBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great Work, Greta Price, Great Service

BrakesOil change
KerrickLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Karl is amazing and his crew is excellent. Karl is honest to a fault, fair in all things, creative with solutions, and nice to boot. When several places (including dealers) said our engine needed to be replaced, Karl had an idea for how to resuscitate the engine (cheaply) and it worked! He fits us into his busy…

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lake City Autoworks repaired both of my cars on time and with dependable quality work. They definitely will be the “primary care provider” for my cars in the future.

BrakesSteering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
S.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is my first Google review (and I doubt I'll write many more), but I want to let everybody know that I think Karl and his team are excellent. I first landed at Lake City Autoworks a few years ago because of a bad experience at another shop - one that I had been to several times. Karl took care of what needed to…

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
DevinLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My family has used Lake City Autoworks since the early 90s, and Karl and the team have always treated us very well. We trust them to do quality work without charging for unnecessary procedures.

BrakesAuto engine diagnosticGeneral repairs & maintenance
anastasia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have been coming to Lake City for 3.5 years and have been extremely satisfied with the people, the work, and the pricing. Driving an old car can be a little nerve wracking so I visit Lake City annually for them to check that everything is working correctly. They always do a very thorough diagnosis, explain the…

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Mari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceBrakesOil change
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceBrakesOil change
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Brakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 2%Not sure 1%

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