Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Lake City Autoworks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%67+4.7Craft & service penalty81−1.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Lake City Autoworks

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 380 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake City Autoworks is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake City Autoworks is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake City Autoworks is better than 81% of auto repair shops.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake City Autoworks is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake City Autoworks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake City Autoworks is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired Lake City Autoworks for 8 kinds of job.

Lake City Autoworks for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#75 / 443
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 60 Google reviews tagged “Oil change” · showing 20

John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★

It was easy to schedule the service. The service was done promptly when I dropped the car off. The service was properly done. I have no complaints.

Reasonable priceTiresOil change
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always great and very professional Carl is awesome

Reasonable priceOil change
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

A routine oil change visit revealed several problems that would have been unwise to ignore. With those corrections made, the team at Lake City Autoworks has once again added years of driving reliability and road worthiness to my little old 1989 Honda Civic. I won't take my Honda anywhere else.

Great priceOil change
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Karl and his team are the best in NE Seattle. I have known Karl for over 4 decades, he has worked on my family vehicles and my clients rigs since his start at Lake City . He has a solid crew and a super clean shop. I quit going to the dealerships a long time ago. Go see Karl at Lake City Autoworks. Stay Local. #Pausells206

Great priceAir & cabin filter replacementAuto engine diagnosticWheel alignment
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I’ve had a great experience taking my car to Lake City Autoworks. They usually fix the problem in a timely manner and their prices seem fair.

Reasonable priceTiresOil change
Graham4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Love this place!

Reasonable priceOil change
jared1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always the best.

Oil change
DianeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service

Great priceOil change
Alannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trust these guys to do the best for me, and they've never let me down. Always let me know what they're going to do before they do it and have my car back to me on time.

BrakesOil change
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly and professional people. Fair price for products and services. Always pleased with timeliness and service

Reasonable priceAir & cabin filter replacementTiresBrake service & repair
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just purchased 1936 Restromod Ford pickup that needed serious attention. The owner and mechanic gave my truck their full and careful attention. Autoworks will be our go to shop as long as we own the truck.

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Reasonable priceElectrical repairExhaustTires
WILLBNOWLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Karl and the team at LCW Autoworks have taken care of my European cars for the past 12 years. They always steer me right (no pun intended) when it comes to doing maintenance on my vehicles-I trust their suggestions and have never been disappointed. Honest and fairly priced. Prefer going to LCW Autoworks over a…

Customer photo from WILLBNOW's reviewCustomer photo from WILLBNOW's reviewCustomer photo from WILLBNOW's reviewCustomer photo from WILLBNOW's review
Great priceTransmissionAir conditioningOil change
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

If you are looking for an auto repair service that you can trust will do their best then look no further! They are knowledgeable and thorough and are awesome to work with! Edit #1- Dang if I don’t love Lake City Autoworks! Took the rig in for a check engine light, they found and fixed the issue and also did some…

Great priceElectrical repairAuto engine diagnosticBrake service & repair
Adena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I was pleased to get the oil change in a timely manner, was called to ask about extras and was done early. This is my place!

Reasonable priceAir & cabin filter replacementOil change
DaviLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very communicative, trustworthy, and helpful.

OverpricedAuto engine diagnosticOil change
Kah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Reliable.

Reasonable priceOil change
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have had nothing but great experiences with this shop. They are attentive, honest, and do quality work. I recommend them to everyone.

Auto engine diagnosticBrake service & repairOil change
DaxLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I highly recommend Lake City Auto works. Happy with the service and price. Will definitely be back.

Great priceAuto engine diagnosticBrakesOil change
kaibo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently visited this place for an oil change on my Audi Q5. The service was incredibly professional and of high quality. They didn’t overcharge me for my 60k maintenance, as the inspection revealed that my car was in excellent condition.

Reasonable priceOil change
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been going to Lake City for close to 18 years. They are honest and kind and try to work with you about necessary fixes not just what they think needs to be done. Car repairs are painful, but I know that my car is being taken care of.

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic

Show more oil change reviews (40 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change60—
Auto engine diagnostic26—
Brakes23—
Tires18—
Steering & suspension repair18—
General repairs & maintenance18—
Electrical repair14—
Air & cabin filter replacement12—

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