Experts Reviews · Company report
Lake City Autoworks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%67+4.7Craft & service penalty81−1.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Lake City Autoworks

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 380 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake City Autoworks is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake City Autoworks is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake City Autoworks is better than 81% of auto repair shops.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake City Autoworks is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake City Autoworks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake City Autoworks is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired Lake City Autoworks for 8 kinds of job.

Lake City Autoworks for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#98 / 375
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Steering & suspension repair”

RodneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service for more than 20 years. Great people.

Reasonable priceTiresSteering & suspension repair
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blown away but the customer service here. After getting the run around with a slightly non-standard suspension repair on my econoline van, they offered me multiple solutions ranging from the cheapest and simplest fix, to the fanciest upgrade, and helped me find the right solution for the way I use my vehicle. They…

Steering & suspension repair
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our family has been using Lake City Autoworks for decades with at least half a dozen different makes and models, and we have complete trust in Karl. He is honest, knowledgeable, and fair, and we have complete confidence in his expertise and integrity. We cannot recommend him highly enough!

TransmissionElectrical repairAir & cabin filter replacement
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just purchased 1936 Restromod Ford pickup that needed serious attention. The owner and mechanic gave my truck their full and careful attention. Autoworks will be our go to shop as long as we own the truck.

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Reasonable priceElectrical repairExhaustTires
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The service was great. Got it done on time and at a reasonable price. Very satisfied.

Reasonable priceSteering & suspension repair
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Been going to LCAW for many years for a variety of problems with our cars. The service is great. In the last year we had a starter motor replaced and a air condenser replaced. Their charge on the AC was lower than a competitor because they were able to reuse an existing part not replace it. Would definitely recommend.

Reasonable priceSteering & suspension repairElectricalAuto engine diagnostic
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and very nice people to work with. My car broke down and the got it repaired the day I brought it in. Highly recommend them as a Seattle native.

Reasonable priceSteering & suspension repairBatteryOil change
ClaytonLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The staff here made a point of finding the right parts that would not break the bank and were able to complete the repairs inside of a day. I am grateful that they are thorough and respectful.

Reasonable priceSteering & suspension repair
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It’s really difficult to find mechanics you can trust. Even if it’s not the case- I felt that Karl (I think?) went out of his way to genuinely make me feel like he really cared about my safety and the context around my car the repairs it needs, which is all that matters to me. I don’t recall the woman’s name at the…

Reasonable priceSteering & suspension repairAuto engine diagnostic
Stayce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been using Lake City Auto Works for several years, I happened on them by accident, and was treated so well I can’t imagine going anywhere else. Everyone there cares about your car, I have been in several predicaments where they have come to my rescue. Even when they are busy, they make time for your car. They…

Great priceElectrical repairSteering & suspension repairElectrical
CatarinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best experience I have ever had in an auto shop. Lake City is knowledgeable and exceptionally helpful and kind. They took what was a pretty crumby situation and helped it feel a lot better and took incredible care of my car. I know only come here for oil changes as well as anything major. Could not recommend more!

Reasonable priceTiresSteering & suspension repairWheel alignment
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lake City Autoworks repaired both of my cars on time and with dependable quality work. They definitely will be the “primary care provider” for my cars in the future.

BrakesSteering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
SusanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very reliable Auto mechanics. I have taken my car here whenever I need servicing. Karl is very personable & professional. I feel like they know their cars here & I'm in good hands.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
StevenEdited 5 months ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairWheel alignmentOil change
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairAuto engine diagnosticOil change
Logan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repair
StevenEdited 11 months ago★★★★★

Rating only, no written review.

TiresSteering & suspension repair
Peter6 years ago★★★★★

Rating only, no written review.

ElectricalElectrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 2%Not sure 1%

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