Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Lake City Autoworks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%67+4.7Craft & service penalty81−1.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Lake City Autoworks

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 380 Google reviews

📞 Call (206) 210-2397Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake City Autoworks is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake City Autoworks is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake City Autoworks is better than 81% of auto repair shops.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake City Autoworks is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake City Autoworks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake City Autoworks is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired Lake City Autoworks for 8 kinds of job.

Lake City Autoworks for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#250 / 305
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Transmission”

Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our family has been using Lake City Autoworks for decades with at least half a dozen different makes and models, and we have complete trust in Karl. He is honest, knowledgeable, and fair, and we have complete confidence in his expertise and integrity. We cannot recommend him highly enough!

TransmissionElectrical repairAir & cabin filter replacement
WILLBNOWLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Karl and the team at LCW Autoworks have taken care of my European cars for the past 12 years. They always steer me right (no pun intended) when it comes to doing maintenance on my vehicles-I trust their suggestions and have never been disappointed. Honest and fairly priced. Prefer going to LCW Autoworks over a…

Customer photo from WILLBNOW's reviewCustomer photo from WILLBNOW's reviewCustomer photo from WILLBNOW's reviewCustomer photo from WILLBNOW's review
Great priceTransmissionAir conditioningOil change
JaneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was having problems with my car. I called Lake city auto Works. They got my car in within a couple of days. They checked out my engine told me what the problem is. They worked on it And I got it back the same day. The price was very reasonable, I do trust them. It was a great relief. They were all very kind, and…

Transmission
DrewLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Very kind and knowledgeable. Understood my goals and were mostly forthcoming about calling with updates and to check permission since I have a tight budget with the bad timing of car problems. Only reason I’m not 5 stars is I don’t think my headlight got mentioned to me, and I was tired and signed without realizing…

Reasonable priceTransmission
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Karl was great! He fixed the car on a VERY timely basis, was honest, found a used part that saved me $$$, and had excellent communication throughout the entire process!

Great priceTransmission
SusanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very reliable Auto mechanics. I have taken my car here whenever I need servicing. Karl is very personable & professional. I feel like they know their cars here & I'm in good hands.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change60—
Auto engine diagnostic26—
Brakes23—
Tires18—
Steering & suspension repair18—
General repairs & maintenance18—
Electrical repair14—
Air & cabin filter replacement12—

Compare with

G and M Auto Repair logoG and M Auto RepairExperts Score 94Seattle · 4.98★Tomoko Auto Care Center logoTomoko Auto Care CenterExperts Score 89Seattle · 4.93★Repair Revolution logoRepair RevolutionExperts Score 88Seattle · 4.89★