Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Lake City Autoworks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%67+4.7Craft & service penalty81−1.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Lake City Autoworks

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 380 Google reviews

📞 Call (206) 210-2397Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake City Autoworks is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake City Autoworks is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake City Autoworks is better than 81% of auto repair shops.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake City Autoworks is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake City Autoworks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake City Autoworks is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired Lake City Autoworks for 8 kinds of job.

Lake City Autoworks for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#145 / 252
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Wheel alignment”

Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Karl and his team are the best in NE Seattle. I have known Karl for over 4 decades, he has worked on my family vehicles and my clients rigs since his start at Lake City . He has a solid crew and a super clean shop. I quit going to the dealerships a long time ago. Go see Karl at Lake City Autoworks. Stay Local. #Pausells206

Great priceAir & cabin filter replacementAuto engine diagnosticWheel alignment
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been going to Lake City for close to 18 years. They are honest and kind and try to work with you about necessary fixes not just what they think needs to be done. Car repairs are painful, but I know that my car is being taken care of.

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic
Abigale7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I don’t take my car to the shop nearly as much as I should but when I do I come here. Very honest people, they have a payment plan option if you need assistance and are always helpful and wonderful at communicating. Guaranteed to get quick and good service that will last.

Reasonable priceTiresWheel alignmentBrakes
UsamaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very friendly and efficient.

Electrical repairAuto engine diagnosticWheel alignment
CatarinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best experience I have ever had in an auto shop. Lake City is knowledgeable and exceptionally helpful and kind. They took what was a pretty crumby situation and helped it feel a lot better and took incredible care of my car. I know only come here for oil changes as well as anything major. Could not recommend more!

Reasonable priceTiresSteering & suspension repairWheel alignment
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lake City Autoworks repaired both of my cars on time and with dependable quality work. They definitely will be the “primary care provider” for my cars in the future.

BrakesSteering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
StevenEdited 5 months ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairWheel alignmentOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change60—
Auto engine diagnostic26—
Brakes23—
Tires18—
Steering & suspension repair18—
General repairs & maintenance18—
Electrical repair14—
Air & cabin filter replacement12—

Compare with

G and M Auto Repair logoG and M Auto RepairExperts Score 94Seattle · 4.98★Tomoko Auto Care Center logoTomoko Auto Care CenterExperts Score 89Seattle · 4.93★Repair Revolution logoRepair RevolutionExperts Score 88Seattle · 4.89★