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LaLa Photography Sacramento

Photographer · Elk Grove, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#172 of 201 photographersPosition by Experts Score among all companies we track in this category. · better than 15%
4.9 ★★★★★ 642 Google reviews · 24 photos
96%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
59%reviews answered by the owner
Oct 2026latest review

LaLa Photography Sacramento at a glance

Customers frequently praise LaLa Photography for its patient, skilled handling of infants and young children, noting that staff effectively soothe subjects and manage unpredictable behavior during sessions. Reviewers highlight the ease of online booking, flexible scheduling, and the helpful photo selection process, while describing pricing as generally fair for the quality provided. However, some lower-rated experiences cite inconsistent photo quality, particularly regarding lighting and composition at specific locations, along with complaints about unprofessional staff conduct and management's reluctance to resolve issues when sessions do not meet expectations.

  • Google rating: 4.9 out of 5 from 642 reviews (96% five-star).
  • Reviews on this page: 642 Google reviews (602 with written comments, 20 with photos).
  • Owner responses: the business replied to 59% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Photographer serving Elk Grove, California.

Data from Google, last updated October 25, 2026.

Score profile vs other photographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction91Reliability90Craft & service100Value100Momentum100Replies to reviews67Satisfaction: 91 (median 99)Reliability: 90 (median 99)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 67 (median 62)
LaLa Photography SacramentoPhotographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LaLa Photography Sacramento: 91/100 on this factor. Category median: 99.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LaLa Photography Sacramento: 90/100 on this factor. Category median: 99.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LaLa Photography Sacramento: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LaLa Photography Sacramento: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LaLa Photography Sacramento: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LaLa Photography Sacramento: 67/100 on this factor. Category median: 62.B
67

Bar = this company · dark tick = category median.

Star ratings

642 Google reviews we collected

  • 5 stars61796%
  • 4 stars102%
  • 3 stars51%
  • 2 stars51%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 602 written reviews

  • Praise67098%
  • Complaints162%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price6858%
  • Reasonable4740%
  • Overpriced22%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude26238%
  • Quality & results16123%
  • Would recommend14521%
  • Price & value568%
  • Speed & response304%
  • Honesty & trust183%
  • Communication142%

What customers talk about

We read 602 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The photographer was so sweet and patient with my 2 year old and made photo shoot easier for him getting him big smiles.”
  • “We had a wonderful experience at Lala for our baby’s newborn photo session!”
    “Alot of the corrections were due to damaged props and the studio flooring.”
  • “Highly recommend Lala to anyone looking for a great newborn photography experience!”
    “I've done newborn and milestone pictures with them and I would definitely recommend to everyone.”
  • “Thank you all for making my mother's Day present worth every penny!”
    “This is an absolute rip off.”
  • “The team was efficient and so skilled at gently posing and soothing our little one.”
  • “During our family session, she had some great suggestions for different backdrops and props, and I completely trusted her vision.”
  • “They were incredibly kind, patient, and so easy to work with.”

People customers mention

  • Meghan 13 reviews
  • Amy 10 reviews
  • Folsom 8 reviews
  • Mariah 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired LaLa Photography Sacramento for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

YassamanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Wonderful quality of pics and the photographer herself was a pleasure to work with!!

Blake9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We have been going here since our youngest kid was a newborn! They’re phenomenal and make you feel comfortable during the photo and viewing process. Highly recommend !

Fly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

We had a wonderful experience at Lala for our baby’s newborn photo session! The team was efficient and so skilled at gently posing and soothing our little one. The entire session went smoothly, and we felt comfortable and relaxed throughout. Everyone was warm, welcoming, and professional. Highly recommend Lala to…

Reasonable priceFamily and group
Lyndsay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

We had a such a fun and positive experience. Our photographer worked so well with our 16 month old daughter who can be a wiggly one. Our photos turned out great! Cannot wait for our next shoot!

Great priceFamily and group
G6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Amazing experience, we always come to Lala! 10/10 photos everytime. Awesome options for backdrops and theyre flexible!

Great priceFamily and group
Kimberly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

This was such a wonderfully surprising experience! Meriah brought the energy and the kids (2&5) were entertained the whole time. I barely had to make them laugh - she took care of it all and made them so comfortable. The photo review and selection process was the easiest and most fun family experience! We'll for…

Photos

Customer reviews

4.9 ★★★★★ 642 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Yassaman NiknamLocal Guide · 39 reviewsTotal number of Google reviews Yassaman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful quality of pics and the photographer herself was a pleasure to work with!!

Blake Steele9 reviewsTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been going here since our youngest kid was a newborn! They’re phenomenal and make you feel comfortable during the photo and viewing process. Highly recommend !

Fly L.4 reviewsTotal number of Google reviews Fly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a wonderful experience at Lala for our baby’s newborn photo session! The team was efficient and so skilled at gently posing and soothing our little one. The entire session went smoothly, and we felt comfortable and relaxed throughout. Everyone was warm, welcoming, and professional. Highly recommend Lala to anyone looking for a great newborn photography experience!

  • Price assessment: Reasonable price
  • Services: Family and group
Lyndsay Clark1 reviewTotal number of Google reviews Lyndsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a such a fun and positive experience. Our photographer worked so well with our 16 month old daughter who can be a wiggly one. Our photos turned out great! Cannot wait for our next shoot!

  • Price assessment: Great price
  • Services: Family and group
G M6 reviewsTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing experience, we always come to Lala! 10/10 photos everytime. Awesome options for backdrops and theyre flexible!

  • Price assessment: Great price
  • Services: Family and group
Kimberly Kurotori7 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was such a wonderfully surprising experience! Meriah brought the energy and the kids (2&5) were entertained the whole time. I barely had to make them laugh - she took care of it all and made them so comfortable. The photo review and selection process was the easiest and most fun family experience! We'll for sure be back as the boys continue to grow! Thank you all for making my mother's Day present worth every penny!

Isabella Barrera13 reviewsTotal number of Google reviews Isabella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Its always exciting to come here and see what suggestions they have based on outfits our baby has. Then coming back to view is so exciting and getting help with narrowing down are selección is great. Thank you LaLa for capturing our special memories ❤️

Response from the owner · a month ago

Thank you so much for your feedback! ❤️ We really appreciate it 🥰

Keri Logan1 reviewTotal number of Google reviews Keri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kayla was so great for helping me pick out my photos! Highly recommend Lala Photography! The photos turned out beautifully, and I’m so happy to have these memories captured. Thank you for creating pictures we’ll treasure for years to come! 🤍

  • Price assessment: Great price
Response from the owner · 3 days ago

Knowing you loved your photos is the best compliment we could receive! Thank you so much! ❤️

Sandra tavarez4 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lala Photography in Sacramento did an amazing job with my photos at an incredible affordable price.The photographer was so sweet and patient with my 2 year old and made photo shoot easier for him getting him big smiles.My picking section was relatively easy and they gave me a complimentary gift that made it more convenient for me.I recommend this place for an easy going and beautiful family photos with a very affordable price tag

  • Price assessment: Reasonable price
Judy Nguyenvo-Lovato1 reviewTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alix and Ilona were amazing! I have two little babies and they were so patient and great at what they do! We got excellent pictures. Yo was amazing during the viewing and was patient. Thank you! We will continue to come here!

LaLa Photography Sacramento on Google Maps →

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