How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELalonde Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 439 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Lalonde Plumbing for 8 kinds of job.
Lalonde Plumbing for drain cleaning
Clear ✕All 18 Google reviews tagged “Drain cleaning”
Derrick was most helpful in clearing my drainage system when my washer discharged water was backing up. He cleared the blockage and also did a camera scoping of the system to determine the condition of the system. I appreciate what he did in every detail and would call him again if I have future issues.
Fantastic service, very informative about what needs to be done, best practices moving forward, and not pushy whatsoever. Highly recommend.
Basement pipes clogged which led to backup of water in drains upstairs and water running on floors. Pipes were snacked and problem was fixed. Gentlemen were polite not pushy on other options. All work was explained prior to work being done. Very satisfied. 😊
Service was great. Cleaned up after fixing clogged drain. Highly recommend Lalonde Plumbing.
Mitch explained everything and made sure I understood what he was doing
Stop your search for a plumber here! If you want to support a small business and don’t want to pay for inflated corporate and advertising costs hire Lalonde. They can handle any plumbing job big or small with professionalism and accuracy.
Derrek was very friendly and knowledgeable. He got straight to work fixing my primary issue while offering guidance on next steps for secondary issues.
A very positive experience! Ty and helper were very friendly, prompt and knowledgeable. Quick response for a Saturday! Saved me!
Lalonde service was friendly, prompt, and competent. Derrick was openminded in considering my opinions while troubleshooting and was willing to take the least invasive action - which solved the problem at hand. He went above and beyond and took the time to address all my concerns to ease my mind. I couldn't t ask for better service! Very refreshing.
Excellent prices and friendly technicians. Mitchell did a great job!!
Tech was super friendly and went above and beyond
Derrek was incredibly knowledgeable, professional, and upfront about my home’s plumbing needs. He diagnosed issues, corrected them, and taught me about my home. A great face for Lalonde Plumbing!
Second time using Lalonde Plumbing and service, quality and overall experience was exceptional. Derrek helped explain issues we were having, troubleshooting and quickly resolve the problems. He was efficient, kind and did great work. Will absolutely continue to be a loyal customer of a great local company!
A huge shoutout to Tyler for his outstanding service! He went above and beyond by promptly replacing all the drains in my bathroom and fixing the leaking stack. Despite my initial concerns about the time it would take, Tyler completed the job in just 4 hours, leaving my house even cleaner than I left it. Highly…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 34 | $353–$1.2k |
| Water heater installation | 21 | $1.2k–$2.4k |
| Plumbing leak detection | 18 | $124–$633 |
| Drain cleaning | 18 | $227–$554 |
| Toilet repair | 16 | $227–$606 |
| Plumbing leak repair | 9 | $278–$986 |
| Faucet repair | 8 | $205–$607 |
| Sewer cleaning | 8 | $317–$606 |
