How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELalonde Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 439 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Lalonde Plumbing for 8 kinds of job.
Lalonde Plumbing for plumbing leak detection
Clear ✕All 18 Google reviews tagged “Plumbing leak detection”
Why I will hire Lalonde Plumbing company for life: *Answered my call immediately *Calm, supportive, responsive person, Ashley, on the call *Assured me they could address my issue the SAME DAY *Communicated their time frame with texts, kept me informed *Provided an accurate diagnosis and plan for repair. *Resolved…
Ethan and Derrek were beyond professional and worked diligently to give us a new water heater and find and repair a leak that we found when they were here. It didn't matter to them that it was their last appointment on a Friday and that they had to stay later than expected. They were not leaving until it was done…
Fantastic service, very informative about what needs to be done, best practices moving forward, and not pushy whatsoever. Highly recommend.
Stop your search for a plumber here! If you want to support a small business and don’t want to pay for inflated corporate and advertising costs hire Lalonde. They can handle any plumbing job big or small with professionalism and accuracy.
Derrick, was on time, friendly very knowledgeable and gave us advice on what needs to be fixed. I would 10/10 recommend as they were able to come same day and help with our plumbing needs. I will defintely be using them when needed in the future!
Tyler did a great job assigning my plumbing issues and we’ve decided on a course of action Love having Tyler as are Plumber Tyler replaced my hot water tank and but in a new laundry sink Great Job five stars👍
I can not recommend Lalonde Plumbing enough. The crew answered our call, and gave honest answers, backed by incredible work. Professional, knowledgeable, and efficient. Look no further than Lalonde Plumbing!
Loved the ease of booking online. Received an appt. within minutes for next afternoon. Derek arrived promptly assessed the problem and made repairs. He showed me the damaged pipe as well. He was courtesy. I will definitely use Lalonde Plumbing again.
From reaching out to request an appointment, to having the work done, we were thrilled to call Lalonde Plumbing! Everyone we dealt with was communicative, thorough, professional and transparent. The job we had done was a beast and they handled it with ease. Do not hesitate to call them next time you need plumbing or bathroom remodeling services!
I had a water line burst on a Sunday morning and LaLonde was notified at 10:30 AM, showed up by 12:30 and had repaired everything by 2:00 PM at a very reasonable price for a Sunday emergency call. Very grateful for response time, professionalism of staff and price. Strongly recommend!
These guys are the best!! Had a water emergency and they were able to squeeze me in same day between appts. We use them regularly and can’t recommend them enough. Super nice and knowledgeable. On the pricier side, but you get way you pay for.
Derek was super nice and thorough. I would recommend him and Lalonde Plumbing.
MITCHELL was a great help for quick resolution. Friendly courteous and efficient. Would recommend!
Ty helped us out in a bad situation where our hot water tank started leaking (amongst other things). Not only was he quick to respond, knowledgeable, and tidy with his work, he identified things that would be an issue in the future and taught us on how to monitor them and when we should consult with him again.…
Tyler did a great job repairing a leaky toilet. He inspected the leak, determined the cause, and offered two options for fixing it. I chose the rebuild option instead of replacing the entire toilet. He immediately went to buy the parts, returned, and repaired the toilet in less than 90-minutes. I highly recommend Lalonde Plumbing!
A huge shoutout to Tyler for his outstanding service! He went above and beyond by promptly replacing all the drains in my bathroom and fixing the leaking stack. Despite my initial concerns about the time it would take, Tyler completed the job in just 4 hours, leaving my house even cleaner than I left it. Highly…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 34 | $353–$1.2k |
| Water heater installation | 21 | $1.2k–$2.4k |
| Plumbing leak detection | 18 | $124–$633 |
| Drain cleaning | 18 | $227–$554 |
| Toilet repair | 16 | $227–$606 |
| Plumbing leak repair | 9 | $278–$986 |
| Faucet repair | 8 | $205–$607 |
| Sewer cleaning | 8 | $317–$606 |
