How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELalonde Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 439 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Lalonde Plumbing for 8 kinds of job.
Lalonde Plumbing for plumbing pipe repair
Clear ✕All 34 Google reviews tagged “Plumbing pipe repair”
AMAZING! If I could put 10 stars I would. We had an after hours emergency in our new home. A shut-off valve broke and water was flooding our kitchen within minutes. I did a quick Google search, saw other great reviews, called, and Ethan was on his way within 5 min. Here is where I can’t say enough positive things.…
My garbage disposal stopped working and the kitchen sink started leaking. Derrek and Ethan came out and did a fantastic job. They ended up installing a brand new garbage disposal and repiped the area underneath the sink to fix the leak for good. They were professional, efficient and left the workplace spotless. Amazing service!
Pipe leak was located and fixed efficiently. Everything was explained quite clearly.
Derrek was great to work with! Did a great job in a timely manner. Would definitely recommend derrek and Lalonde plumbing
I had an emergency (on a Sunday) leak in a hot water pipe. Ethan was prompt and very accomodating. He did a great job and reduced my stress level!!
I was referred by one of my co-workers daughter. Lalonde was very efficient on time, very professional and cost of repairs were very reasonable. I will be recommending them to family and friends. Thanks for a great experience 5 stars 🌟
Mitchell and his assistant did a great job unclogging our pipes. The water in the kitchen sink wouldn’t drain but they did a great job fixing it. The company is very responsive and it is easy to book an appointment. They also came on time and were thoughtful to put whole covers on while they were in our house. I highly recommend.
Mitchell and his apprentice Ethan did a fantastic job upgrading our water heater to a tankless unit, re-piping + replacing our sump pump, and even updating our old main water shutoff to a more reliable ball valve. They were punctual, professional, and very meticulous with their set up and installation, going above…
Thanks for your great work, once again! Awesome customer service, friendly staff, and true care behind every job they do. Mitchell was working with Ezekiel and they completed the job efficiently.
Mitch was great! Our leak was repaired and he made some suggestions moving forward!
Stop your search for a plumber here! If you want to support a small business and don’t want to pay for inflated corporate and advertising costs hire Lalonde. They can handle any plumbing job big or small with professionalism and accuracy.
Amazing company! They came within hours of calling, which was incredibly appreciated. Mitchell was so knowledgeable, helpful, and personable, and made the whole experience easy and stress-free. I would definitely recommend Lalonde Plumbing to anyone looking for reliable, professional service!
We had quite the pipe repair (galvanized steel changed out to PEX) done by Mitchell and Ethan. They exceeded our expectations! They arrived on time, were friendly, courteous and professional throughout, and put in a full day of hard work to get the job done right. Their teamwork and attention to detail was…
Second time I have used them and again they were very helpful. I had a leak in a pipe outside and they were able to quickly fix it.
I would highly recommend Lalonde Plumbing. So thankful we choose them to help with our broken outdoor spigot. They helpful when we called, got an appointment the next day, actually fit us in earlier then originally thought they could. Derrek came out and was professional, friendly and completed the job in a…
I can not recommend Lalonde Plumbing enough. The crew answered our call, and gave honest answers, backed by incredible work. Professional, knowledgeable, and efficient. Look no further than Lalonde Plumbing!
Loved the ease of booking online. Received an appt. within minutes for next afternoon. Derek arrived promptly assessed the problem and made repairs. He showed me the damaged pipe as well. He was courtesy. I will definitely use Lalonde Plumbing again.
I had a great experience with Lalonde Plumbing, Mitchell showed up promptly and after a quick conversation got right to work. He was extremely knowledgeable. He finished the work quickly and efficiently, leaving the area behind clean. I would happily recommend them to anyone, and will definitely be using them again…
From reaching out to request an appointment, to having the work done, we were thrilled to call Lalonde Plumbing! Everyone we dealt with was communicative, thorough, professional and transparent. The job we had done was a beast and they handled it with ease. Do not hesitate to call them next time you need plumbing or bathroom remodeling services!
I had a major problem with my sump pump drain that was plugged up and backed up into my basement. I hired LaLonde plumbing company to fix the drain Tyler assessed the drain issue and proposed his solution to my concern and got right back to me Tyler and his team, Derrick, Mitch and Ethan worked diligently all day…
A pipe broke to our outside faucet and we had a pretty good leak into the basement. Mitchell and Ethan showed up same day and got it all fixed up in less than an hour.
I had a water line burst on a Sunday morning and LaLonde was notified at 10:30 AM, showed up by 12:30 and had repaired everything by 2:00 PM at a very reasonable price for a Sunday emergency call. Very grateful for response time, professionalism of staff and price. Strongly recommend!
Highly recommend. We had an emergency plumbing situation and they made the situation as stress free as possible for us including working with our insurance to get everything sorted out. Tyler and Professional and fairly priced. Will use again.
These guys are the best!! Had a water emergency and they were able to squeeze me in same day between appts. We use them regularly and can’t recommend them enough. Super nice and knowledgeable. On the pricier side, but you get way you pay for.
Derrek was incredibly knowledgeable, professional, and upfront about my home’s plumbing needs. He diagnosed issues, corrected them, and taught me about my home. A great face for Lalonde Plumbing!
Called at 9AM, got to my house by 10, problem resolved by 11. Derrek was the nicest guy. Highly recommend!!
Friendly, knowledgeable, fast, and affordable! -Second visit - Full rework of our Laundry Room and it looks amazing! Tyler and team updated all 60's plumbing in the space and added a new sink in no time. Highly recommend for a reliable and professional service!
Came out the same day to fix a leaking pipe. Great service, great people, quick work. Thank you!
Prompt, professional service with excellent explanations too!
Tyler did a great job repairing a leaky toilet. He inspected the leak, determined the cause, and offered two options for fixing it. I chose the rebuild option instead of replacing the entire toilet. He immediately went to buy the parts, returned, and repaired the toilet in less than 90-minutes. I highly recommend Lalonde Plumbing!
A huge shoutout to Tyler for his outstanding service! He went above and beyond by promptly replacing all the drains in my bathroom and fixing the leaking stack. Despite my initial concerns about the time it would take, Tyler completed the job in just 4 hours, leaving my house even cleaner than I left it. Highly…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 34 | $353–$1.2k |
| Water heater installation | 21 | $1.2k–$2.4k |
| Plumbing leak detection | 18 | $124–$633 |
| Drain cleaning | 18 | $227–$554 |
| Toilet repair | 16 | $227–$606 |
| Plumbing leak repair | 9 | $278–$986 |
| Faucet repair | 8 | $205–$607 |
| Sewer cleaning | 8 | $317–$606 |
