Experts Reviews · Company report
Landlock Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Landlock Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 652 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Landlock Pest Control is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Landlock Pest Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Landlock Pest Control is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Landlock Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Landlock Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Landlock Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Landlock Pest Control for 7 kinds of job.

Landlock Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 62 Google reviews tagged “Cockroach extermination” · showing 40

Nikesh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★

Landlock is great, they hit everything I asked for and it works well. David was my tech and he’s a great dude too.

Paid $100–120Great priceSpider exterminationCockroach exterminationAnt extermination
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Franco was very polite, professional and knowledgeable. I highly recommend him for providing this service.

Paid $160–180Reasonable priceCockroach extermination
Damón5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The service technician (Nelson) was extremely professional and cordial, and he provided a very thorough explanation of the services he was providing and the methods he was using.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Matt was friendly, helpful with detailed information, and thorough in his work. Highly recommend!

Paid $40–60Reasonable priceCockroach exterminationAnt extermination
Frances17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Chase and LandLock Pest Control are great! Chase, in particular, gave me a quick lesson on the type of bugs that have been freaking me out (I had some carcasses for his review). My specimens were not the more serious type of invasive roach but they are crawling bugs all the same! Chase is knowledgeable, experienced…

Great priceCockroach extermination
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service for a good price

Paid $60–80Reasonable priceSpider exterminationCockroach extermination
LisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nelson is great technician very skilled. I highly recommend using Landlock Pest Control, they are accommodating professional & knowledgeable and use good products. Thank you .

Paid $120–140Great priceRodent exterminationCockroach extermination
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David has been by the house before and as usual, he was very professional and took care of his routine work around the perimeter of the house. Thank you David!

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Ashutosh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Phenomenal. Great and thorough service.

Cockroach extermination
Elizabeth15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Compete pest control. Knowledgeable and thorough! Highly recommend!!

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He was very helpful and respectful.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Lawrence8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Wish the company would allow non-walk up attic inspections.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kevin was excellent. He covered every area required. I would highly recommend his services.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
elizabeth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Franco did an excellent job. He first Asked me, questions about what the issue was before getting his supplies from the truck. He explained to me what he was going to do to treat the problem. He treated inside and outside to ensure that he covered all problem areas. Franco was very professional and extremely…

Great priceCockroach extermination
Danielle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

👍🏾👍🏾👍🏾👍🏾 As usual.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pleased with today’s pest control service by technician Heaven of Landlock Pest Control. We’ve been using Landlock Pest since 2018 when we relocated to Midlothian from Florida and they’ve met our expectations on what “pest control” is all about.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Missy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always excellent service.

Paid $60–80Great priceSpider exterminationCockroach extermination
marshaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As usual Malike was very kind, thorough, and professional !

Paid $80–100Reasonable priceSpider exterminationCockroach extermination
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt continue to provide outstanding service! Quality work lead to quality results. Thanks Matt for your consistent professionalism!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
angie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nelson did a great job. He sprayed around all of the outbuildings as well as the house.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JerryLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good job, very efficient

Paid $40–60Reasonable priceSpider exterminationCockroach extermination
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jordan was super from start to finish. Very professional and informative tech. Hope he comes everytime!

Paid $160–180Reasonable priceSpider exterminationCockroach extermination
Winnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our Company has been doing business with Landlock Pest Control, and I have no other comment or complaints, other than they are doing an excellent job all throughout. They are doing very well. Keep up the good work!!!

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
MelvinaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Totally satisfied. Super nice guy.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Ronald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I shared some issues with ants in my kitchen and he promptly handled the issue..

Paid $80–100Reasonable priceCockroach exterminationAnt extermination
EricLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jacob was incredible! Explained the services he was providing, what to expect with follow up appointments, and answered questions I had for him. Hope to have him as my regularly scheduled member of Landlock!

Great priceCockroach exterminationService not listed
Bonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thank you Rowyn for servicing our property! We appreciate your expertise, personable demeanor, and professionalism! We look forward to you servicing our property in the future!

Paid $40–60Reasonable priceCockroach extermination
LisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt is great, very nice and professional. I absolutely love Landlock Pest Control. This company takes care of any and all unwanted pests & every technician I’ve met is professional & friendly.

Paid $100–120Great priceSpider exterminationCockroach exterminationAnt extermination
godfrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kevin always done a great job,thank for your service.

Paid $80–100Great priceSpider exterminationCockroach extermination
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jay was very cordial and efficient. Thanks Jay!

Paid $100–120Reasonable priceSpider exterminationCockroach exterminationService not listed
Mozayah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kevin does an amazing job, highly recommend him servicing your property. He is knowledgeable and caters to your concerns!

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

He didn’t spray everything on the inside of the house , only spot spray, didn’t spray in our garage or the sunroom . Not sure about outside I didn’t watch him , he did spray for mosquitoes , how well he did I’m not sure. He didn’t stop to tell us he was done or give us a copy of the bill

Not sureHornet & wasp exterminationSpider exterminationCockroach extermination
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jacob was very friendly and informative. He listened to some new issues that have come up since our last treatment, and then spent the time doing a thorough job. Well done, Jacob! You definitely represented Landlock and yourself well today.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Angelina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He was friendly, respectful and time efficient.

Paid $40–60Great priceRodent exterminationSpider exterminationFlea & mite extermination
Josephine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

No comments

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Alphonso4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Malice was very courteous and professional. He was very detailed in explaining the process and services being rendered. I would will definitely recommend your organization to friends and family.

Paid $100–120Reasonable priceCockroach extermination
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nelson was very polite and professional.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
EllenLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
McGhee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination

Show more cockroach extermination reviews (22 more) →

Price

$91-16% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination113$86–$181
Ant extermination91$58–$173
Hornet & wasp extermination87$83–$199
Cockroach extermination62$83–$214
Rodent extermination57$96–$323
Flea & mite extermination39$93–$246
Bed bug extermination6$214–$426

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