Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORELandlock Pest Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 652 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Landlock Pest Control is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Landlock Pest Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Landlock Pest Control is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Landlock Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Landlock Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Landlock Pest Control is better than 100% of rodent control.A
100
Reviews for your job
Customers hired Landlock Pest Control for 7 kinds of job.
Landlock Pest Control for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 39 Google reviews tagged “Flea & mite extermination”
Doris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Everything was great.
Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationBed bug extermination
AngelaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Always professional and does a great job! He goes the extra mile! He has helped us with the spiders that loved to makes webs from the porch to the light pole! He is also a nice guy!
Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Belinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chase did an awesome job of keeping us informed of when he would be arriving and also that the requested (last minute) grub treatment would be taken care of. He was here when promised and was very thorough!
Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Elizabeth15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service. Compete pest control. Knowledgeable and thorough! Highly recommend!!
Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Delray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very attentive and thorough pest control service!
Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Jean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Kevin was excellent. He covered every area required. I would highly recommend his services.
Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Danielle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
👍🏾👍🏾👍🏾👍🏾 As usual.
Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Explained today's work and examined several dead bugs we showed him.
Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Matt continue to provide outstanding service! Quality work lead to quality results. Thanks Matt for your consistent professionalism!
Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Exceptional service and excellent quality work performed by Jeremiah
Paid $100–120Reasonable priceSpider exterminationFlea & mite extermination
Winnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Our Company has been doing business with Landlock Pest Control, and I have no other comment or complaints, other than they are doing an excellent job all throughout. They are doing very well. Keep up the good work!!!
Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Chase was very polite and addressed all my concerns
Flea & mite extermination
MelvinaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Totally satisfied. Super nice guy.
Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Robin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Shelton did a great job! I was especially pleased that he cleared cobwebs and got rid of bugs in garage. Well done! Thank you.
Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Ron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Very thoughtful in spraying , responded to my numerous questions politely and informative. Thank you!
Paid $120–140Reasonable priceSpider exterminationFlea & mite extermination
Mozayah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Kevin does an amazing job, highly recommend him servicing your property. He is knowledgeable and caters to your concerns!
Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We appreciate Vincent’s promptness, depth of knowledge, and attention to detail. He answered all of my questions regarding the Termite and pest treatment. Vincent was professional, pleasant, and personable. He is a valuable asset to your Company.
Paid $140–160Reasonable priceFlea & mite exterminationAnt exterminationService not listed
Angelina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
He was friendly, respectful and time efficient.
Paid $40–60Great priceRodent exterminationSpider exterminationFlea & mite extermination
Josephine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
No comments
Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JOHN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
He explained everything he was going to do. Fast & easy.
Paid $40–60Great priceFlea & mite exterminationService not listed
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very polite, nice approach and appearance. Nice kid!
Paid $1–20Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Nelson was very polite and professional.
Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Rating only, no written review.
Paid $200+Reasonable priceFlea & mite extermination
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Paid $180–200Not sureHornet & wasp exterminationRodent exterminationSpider extermination
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Paid $80–100Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Carlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Paid $60–80Great priceSpider exterminationFlea & mite extermination
vishal2 months ago★★★★★
Rating only, no written review.
Spider exterminationFlea & mite extermination
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Paid $100–120Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
PaulLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Rating only, no written review.
Paid $140–160Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Reginald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
Rating only, no written review.
Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JuliLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Rating only, no written review.
Paid $60–80Great priceSpider exterminationFlea & mite extermination
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Rating only, no written review.
Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Clair1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Rating only, no written review.
Paid $1–20Great priceRodent exterminationSpider exterminationFlea & mite extermination
Jin3 months ago★★★★★
Rating only, no written review.
Paid $40–60Reasonable priceSpider exterminationFlea & mite extermination
Dick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Rating only, no written review.
Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Rating only, no written review.
Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Sharlee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Rating only, no written review.
Paid $80–100Reasonable priceFlea & mite extermination
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Rating only, no written review.
Paid $40–60Reasonable priceFlea & mite exterminationCockroach extermination
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Rating only, no written review.
Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Price
$91-16% vs typical rodent control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 32%Reasonable 63%Overpriced 1%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 113 | $86–$181 |
| Ant extermination | 91 | $58–$173 |
| Hornet & wasp extermination | 87 | $83–$199 |
| Cockroach extermination | 62 | $83–$214 |
| Rodent extermination | 57 | $96–$323 |
| Flea & mite extermination | 39 | $93–$246 |
| Bed bug extermination | 6 | $214–$426 |
