Experts Reviews · Company report
Landlock Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Landlock Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 652 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Landlock Pest Control is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Landlock Pest Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Landlock Pest Control is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Landlock Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Landlock Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Landlock Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Landlock Pest Control for 7 kinds of job.

Landlock Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.87
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 87 Google reviews tagged “Hornet & wasp extermination” · showing 20

Damón5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The service technician (Nelson) was extremely professional and cordial, and he provided a very thorough explanation of the services he was providing and the methods he was using.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
LindaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

David did an excellent and thorough job of spraying around our house and removing the spider webs from lights, cameras and all spaces around our house. He is very polite, personable - a delight with whom to work. We highly recommend Landlock and David!

Reasonable priceHornet & wasp exterminationRodent extermination
Adoline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Good quality work

Paid $100–120Reasonable priceHornet & wasp extermination
DNA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Very happy with Landlock! They got someone out to my property within 24hrs of my call. And Heaven was very emphatic with us, and showed she cared about taking care of us. Looked at pictures and walked with us around our house. Real professionals!!

Great priceHornet & wasp extermination
AngelaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Always professional and does a great job! He goes the extra mile! He has helped us with the spiders that loved to makes webs from the porch to the light pole! He is also a nice guy!

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
BLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Always professional and courteous.

Paid $60–80Great priceHornet & wasp exterminationSpider extermination
Belinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chase did an awesome job of keeping us informed of when he would be arriving and also that the requested (last minute) grub treatment would be taken care of. He was here when promised and was very thorough!

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Lynne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and whole crew from office to out in the field very professional and friendly people

Paid $1–20Great priceHornet & wasp extermination
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David has been by the house before and as usual, he was very professional and took care of his routine work around the perimeter of the house. Thank you David!

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
LisaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sheldon was kind, courteous, and informative.

Hornet & wasp extermination
ChandraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service, Nelson did a great job cleaning up the wasp nest on my home. 5 stars!

Paid $80–100Hornet & wasp extermination
Delray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very attentive and thorough pest control service!

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you I appreciate your professionalism your candor and you’re willingness to do your best job and the right thing. I appreciate good service.

Hornet & wasp extermination
Bryam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did a great job seems to work well.

Paid $40–60Great priceHornet & wasp extermination
Lawrence8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Wish the company would allow non-walk up attic inspections.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tracey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

She is very friendly and so respectful. She answered my questions. She took time to talk with me about ways to rid myself of the flies that keep entering my house. She is a 20 out of 10!!

Paid $80–100Reasonable priceHornet & wasp exterminationSpider extermination
Jean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kevin was excellent. He covered every area required. I would highly recommend his services.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Danielle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

👍🏾👍🏾👍🏾👍🏾 As usual.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pleased with today’s pest control service by technician Heaven of Landlock Pest Control. We’ve been using Landlock Pest since 2018 when we relocated to Midlothian from Florida and they’ve met our expectations on what “pest control” is all about.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
KatherineLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was searching for a company that could safely remove a large hornets/wasp nest in a backyard tree. I found Landlock Pest control through Thumbtac and I am very glad I did. The person with whom I spoke at Landlock was professional and knowlegible and made a timely appointment for one of their technicians to come…

Paid $140–160Reasonable priceHornet & wasp extermination

Show more hornet & wasp extermination reviews (67 more) →

Price

$91-16% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination113$86–$181
Ant extermination91$58–$173
Hornet & wasp extermination87$83–$199
Cockroach extermination62$83–$214
Rodent extermination57$96–$323
Flea & mite extermination39$93–$246
Bed bug extermination6$214–$426

Compare with