Experts Reviews · Company report
Landlock Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Landlock Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 652 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Landlock Pest Control is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Landlock Pest Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Landlock Pest Control is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Landlock Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Landlock Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Landlock Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Landlock Pest Control for 7 kinds of job.

Landlock Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “Rodent extermination” · showing 20

james1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Job well done

Paid $60–80Reasonable priceRodent extermination
Damón5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The service technician (Nelson) was extremely professional and cordial, and he provided a very thorough explanation of the services he was providing and the methods he was using.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
LindaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

David did an excellent and thorough job of spraying around our house and removing the spider webs from lights, cameras and all spaces around our house. He is very polite, personable - a delight with whom to work. We highly recommend Landlock and David!

Reasonable priceHornet & wasp exterminationRodent extermination
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job

Paid $80–100Great priceRodent extermination
LisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nelson is great technician very skilled. I highly recommend using Landlock Pest Control, they are accommodating professional & knowledgeable and use good products. Thank you .

Paid $120–140Great priceRodent exterminationCockroach extermination
beth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Heaven was thorough and pleasant. Thank you.

Rodent exterminationSpider extermination
DarvinaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with Landlock Pest Control. I called the same day I discovered that I might have rodents in my basement, and their customer service team was very understanding and willing to help me as soon as possible. They were able to send a technician out that same day, which I truly appreciated. The…

Great priceRodent extermination
Zoram2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Found areas where pest are entering. Set traps and made suggestions

Reasonable priceRodent extermination
Lawrence8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Wish the company would allow non-walk up attic inspections.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chase always provides a quality service for me!! He helps me understand the best things that help with other items in my landscape (trees. Shrubs etc). Very helpful and I really appreciate him and his patience!!

Paid $80–100Reasonable priceRodent extermination
Jean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kevin was excellent. He covered every area required. I would highly recommend his services.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Danielle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

👍🏾👍🏾👍🏾👍🏾 As usual.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Patti1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He was very thorough!

Paid $200+Reasonable priceRodent exterminationService not listed
Meredith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joshua was great! Very diligent, communicative, and knowledgeable. Appreciate his service.

Rodent extermination
Tracy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He was awesome!!!!!!!!

Great priceRodent extermination
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good job 👍👍

Great priceRodent exterminationAnt extermination
Crystal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you David .I like landlocked pest control very pleased.

Paid $100–120Reasonable priceRodent extermination
thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Explained today's work and examined several dead bugs we showed him.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
DanaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nelson is great at what he does. He will crawl under crawl spaces and addict different spaces. He will solve the problem that exist. He is a problem solving

Paid $20–40Reasonable priceRodent extermination
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On time, very polite.& professional.excellent job, Sprayed for wasps under my deck- so happy to have that done. Send him back anytime Janet

Paid $100–120Great priceRodent extermination

Show more rodent extermination reviews (37 more) →

Price

$91-16% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination113$86–$181
Ant extermination91$58–$173
Hornet & wasp extermination87$83–$199
Cockroach extermination62$83–$214
Rodent extermination57$96–$323
Flea & mite extermination39$93–$246
Bed bug extermination6$214–$426

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