Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Lane Plumbing Inc

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 199 Google reviews

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Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lane Plumbing Inc is better than 92% of garbage disposal repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lane Plumbing Inc is better than 87% of garbage disposal repair.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lane Plumbing Inc is better than 99% of garbage disposal repair.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lane Plumbing Inc is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lane Plumbing Inc is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lane Plumbing Inc is better than 24% of garbage disposal repair.D
24

Reviews for your job

Customers hired Lane Plumbing Inc for 8 kinds of job.

Lane Plumbing Inc for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$755
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Faucet installation”

Thomas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Haden and his teammate at Lane Plumbing did a great job assisting in our kitchen redo. New kitchen sink, new faucet, returned the water flow and hooked up the garbage disposal. Would have had to wait a week on 3 other service vendors. Haden and Lane Plumbing were to my house 3 hours after I called! Thank you!!

Faucet installation
JohnLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fantastic service. Fantastic staff. Literally felt like family. Joe Jeff Wesley Heather. Howard. All amazing

Paid $600–800Reasonable priceShower installationToilet installationFaucet installation
Bubbles8619Local Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and did a rap good clean up afterwards. Thank you!!

Great priceFaucet installationService not listed
Ward9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had the outdoor faucet and wapply pipe replaced. They showed up when I was told The guys were friendly and courteous. 9

Paid $400–500Faucet installationPlumbing leak repair
Sandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very fast and extremely nice. They always do a great job. They go above and beyond to do a wonderful job.

Paid $300–400Reasonable pricePlumbing pipe repairFaucet installation
SusanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

2nd time here, this time to fix shower/bath. The guys were friendly, fun and efficient. Cannot recommend them enough. Send Jeff out any time!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
AminLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Howard and his guys always do a great job. Clean and efficient. Will always recommend Lane Plumbing! Lane plumbing always on top of their work. Jeff came out got my home work fixed and plumbed. Always call Lane plumbing for work and home plumbing needs.

Water heater installationGarbage disposal installationPlumbing pipe repair
Darius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Job well done

Paid $300–400Reasonable priceFaucet installation
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Arrived at the top of the scheduled 'window'. Received a text prior. Great communication and customer service! The guys were quick and cleaned everything up. First time customer, definitely not the last time! Will absolutely recommend Lane Plumbing.

Paid $600–700Faucet repairFaucet installation
Alan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great team, even when we ran into an issue that was unexpected they responded and took care of the issue promptly.

Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
bek6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

on time professionals. quality work all around trusted & reliable

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Gwen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lane Plumbing encountered difficulties with my old pipes, etc. they replaced and repaired various pipes, etc.they did a great job. I recommend Lane Plumbing.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
DerickLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work, will use again. Ultra quality repair

Faucet installation+ Punctuality+ Quality+ Professionalism
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable pricePlumbing pipe repairFaucet installation
treppaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceFaucet installation
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationShower repair+ Professionalism
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationShower installationShower repair+ Responsiveness+ Punctuality+ Quality

Price

$417+23% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair25$248–$1.2k
Faucet installation17$340–$755
Plumbing leak detection12$54–$520
Drain cleaning9$39–$295
Plumbing leak repair8$216–$988
Faucet repair8$148–$517
Toilet repair7$166–$480
Water heater installation6$1.2k–$2.4k

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