Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Lane Plumbing Inc

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 199 Google reviews

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Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lane Plumbing Inc is better than 92% of garbage disposal repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lane Plumbing Inc is better than 87% of garbage disposal repair.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lane Plumbing Inc is better than 99% of garbage disposal repair.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lane Plumbing Inc is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lane Plumbing Inc is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lane Plumbing Inc is better than 24% of garbage disposal repair.D
24

Reviews for your job

Customers hired Lane Plumbing Inc for 8 kinds of job.

Lane Plumbing Inc for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$520
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Plumbing leak detection”

Alex11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent, honest, and quick. You can't ask for a better plumber!

Great pricePlumbing leak detection
İbrahim291 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast response, top-tier workmanship, and great customer service. They resolved our plumbing problem seamlessly. 5 stars all the way!

Paid $400–600Great priceShower installationPlumbing leak detection
Jannette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing job & done quick!

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent professional work and reasonable pricing.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
SusanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

2nd time here, this time to fix shower/bath. The guys were friendly, fun and efficient. Cannot recommend them enough. Send Jeff out any time!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
cathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys are so professional and knowledgeable ! Thank you, Howard and staff.

Toilet repairWater heater installationPlumbing leak detection
Brian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Made an appointment two days ago they came out. They looked at it. They fixed it very professional and quick.

Paid $200–300Great pricePlumbing leak detection
JacquelineLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The City of Inkster Water Department claims that I had a massive leak that suddenly stopped on its own, and the city wants me to pay an $1,100.00 water bill. The 2 man team that arrived from Lane Plumbing was prompt, efficient, and very knowledgeable. They determined that I have no present leak, and could not…

Plumbing leak detection
Ashleigh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was very professional and answered all my questions!

Great pricePlumbing leak detectionSewer repair
Gwen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lane Plumbing encountered difficulties with my old pipes, etc. they replaced and repaired various pipes, etc.they did a great job. I recommend Lane Plumbing.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Cathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I called this company because I had a leak under my kitchen sink. I was told that it would be $175 for two men to come out and that money would be applied to the cost of the repair. They were here for one hour found the leak and replaced my garbage disposal. That cost was a $695. I was given a receipt with no…

Plumbing leak detectionGarbage disposal repair
Gionna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair

Price

$417+23% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair25$248–$1.2k
Faucet installation17$340–$755
Plumbing leak detection12$54–$520
Drain cleaning9$39–$295
Plumbing leak repair8$216–$988
Faucet repair8$148–$517
Toilet repair7$166–$480
Water heater installation6$1.2k–$2.4k

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