Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Lane Plumbing Inc

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 199 Google reviews

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Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lane Plumbing Inc is better than 92% of garbage disposal repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lane Plumbing Inc is better than 87% of garbage disposal repair.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lane Plumbing Inc is better than 99% of garbage disposal repair.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lane Plumbing Inc is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lane Plumbing Inc is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lane Plumbing Inc is better than 24% of garbage disposal repair.D
24

Reviews for your job

Customers hired Lane Plumbing Inc for 8 kinds of job.

Lane Plumbing Inc for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Plumbing pipe repair”

Vince5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Lane was awesome would recommend them without a doubt.

Paid $400–600Reasonable pricePlumbing pipe repair
Margaret7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Haden and Wes were great.

Toilet repairPlumbing pipe repair
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wesley was quick and professional. Thanks for great service.

Paid $200–400Plumbing pipe repair
LeonardLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jeff and his partner were excellent! They were in and out of here with an hour after having to reset the whole toilet. They were clean they were trapped. I would trust them in my house even if I wasn’t there. I want to thank Heather for her help in this hole situation. Take care God bless. Leonard Soboleski

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used Lane Plumbing exclusively for decades, following my Dad’s footsteps, as he used them for decades also. They are my go-to for repairs & services! Thank you Wesley & Andrew! I appreciate your help! Great Job !!

Paid $200–400Great pricePlumbing pipe repairPlumbing leak repair
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Plumbers showed up on time and completed the work in a professional manner

Paid $400–600Reasonable pricePlumbing pipe repair
Jannette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing job & done quick!

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent professional work and reasonable pricing.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
Sandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very fast and extremely nice. They always do a great job. They go above and beyond to do a wonderful job.

Paid $300–400Reasonable pricePlumbing pipe repairFaucet installation
RandyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This is my first time using Lane. Great service and very knowledgeable. Highly recommended and would use them again.

Paid $800–900Great pricePlumbing pipe repair
SusanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

2nd time here, this time to fix shower/bath. The guys were friendly, fun and efficient. Cannot recommend them enough. Send Jeff out any time!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
AminLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Howard and his guys always do a great job. Clean and efficient. Will always recommend Lane Plumbing! Lane plumbing always on top of their work. Jeff came out got my home work fixed and plumbed. Always call Lane plumbing for work and home plumbing needs.

Water heater installationGarbage disposal installationPlumbing pipe repair
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Did a great job. Fast and nice

Plumbing pipe repair
Alan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great team, even when we ran into an issue that was unexpected they responded and took care of the issue promptly.

Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Kaylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were super friendly and got the job done quick!

Paid $900–1,000Great pricePlumbing pipe repair
Angel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Howard and David were great, professional, informative and patient. I am a nervous customer and appreciated their efforts to explain everything and answer my questions!

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Gwen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lane Plumbing encountered difficulties with my old pipes, etc. they replaced and repaired various pipes, etc.they did a great job. I recommend Lane Plumbing.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came over, fix my leaking bathtub very quick. Explain everything really well walk me through it. I was very pleased. Great customer service.

Shower installationPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is a great company with very capable technicians.

Water heater installationPlumbing pipe repair
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can’t speak highly enough to the quality of work Howard and his team at Lane Plumbing provided. We recently had Lane Plumbing perform a complete re-pipe on our 1,300 square foot ranch. They removed the 70 year old galvanized plumbing and replaced it with pex. They worked in a very professional and clean manner.…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
KielLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scheduled promptly for a hot water tank and utility pump install. Very professional and would be happy to use them again! Thanks again...

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable pricePlumbing pipe repairFaucet installation
Gionna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair
Thomas11 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable pricePlumbing pipe repairFaucet repair
Joshua6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$417+23% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair25$248–$1.2k
Faucet installation17$340–$755
Plumbing leak detection12$54–$520
Drain cleaning9$39–$295
Plumbing leak repair8$216–$988
Faucet repair8$148–$517
Toilet repair7$166–$480
Water heater installation6$1.2k–$2.4k

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