How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORELASER FRAME & BODY REPAIR
New Rochelle, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 5.0★ from 274 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired LASER FRAME & BODY REPAIR for 5 kinds of job.
LASER FRAME & BODY REPAIR for body & trim
Clear ✕All 53 Google reviews tagged “Body & Trim” · showing 20
I had an excellent experience with Laser Frame Body Works, especially because of Marcus and the level of communication and professionalism he provided throughout the entire process. Dealing with Allstate Insurance made an already stressful situation much more difficult than it needed to be. There were delays,…
I had a great experience. My car was with great care and Marcus was always calling to give me updates on the progress of my vehicle.
Quality work and excellent customer service. My service provider Marcus kept me well informed and updated through out the whole process. I highly recommend Laser frame for any cosmetic repairs for your vehicle.
Marcus and team were amazing! I received immediate support upon entering the lot with an estimate the same day. I was sent photos of the car throughout the repair that helped me feel informed and aware of timing for when it would be ready to pickup. The repair left my car looking good as new. If I have any repairs…
About ten years ago, Laser Frame repaired damage to the passenger-side front door of my previous vehicle. I was very satisfied. So, when I needed repairs for the bumper on my current car, I went to Laser Frame again. Both times, I had the work covered by my insurance. This time though, there were delays getting the…
I had a really great experience with Laser Frame from start to finish. They told me exactly how long they would need my Mini Cooper for and kept it for exactly that amount of time — no delays, no excuses. The work came out amazing. My Mini looked like it went through plastic surgery with the best doctor😂 Martin…
I brought my car to Laser Frame with a few issues, including a misaligned door and several dings, and they completely exceeded my expectations. Marcus was a pleasure to work with. He was thoughtful, knowledgeable, and kept me updated throughout the entire process, even calling with timeline updates so I always knew…
This is by far the best customer service I've experienced anywhere. My car is six years old. When I got it back from Laser frame it literally looked brand new. I worked in the automobile industry for 14 years and have dealt with countless autobody shops in Westchester and Fairfield counties. They are unmatched.…
There are no words on how pleased I am with the work and customer service that Laser Frame provided. They repaired my car like new. The amount of effort they put into their work is beyond great. I didn't truly notice their attention to detail until I lifted my hood. The car engine was cleaned and shining better than…
I’ve had bad experiences with body shops and insurance jobs. I am very familiar with the business and job quality. From start to finish LaserFrame was absolute peak. They gave me updates, performed timely work, and went above and beyond. My BMW M5 was backed into at my gym. I have an individual paint color Grau…
After being involved in a car accident that caused significant damage to the entire passenger side of my car, I was honestly worried it would never look the same again. The team at Laser Frame & Body Repair completely exceeded my expectations. They transformed my car to the point where it looks absolutely brand new,…
If i could give 10 stars i would. My BMW was parked and someone hit it and admitted fault. My local BMW dealer Ray Catena recommended Laser Frame, and boy am i happy they did. the car was fixed fast. they handled speaking to the other person's insurer and i did nothing. the communication was spectacular. they drove…
From the moment I reached out to laser frame, they were nothing but professional. Marcus reached out to me and kept me posted with any update as the repairs continued. After a 15k repair. My car was returned to me like nothing ever happened to it. They even did an amazing job detailing it. It's never looked so shiny!
I was handled with care and dealt with professionalism at laser frame and body repair compared to a lot of other body shops I’ve been to in the past. One of the agents specifically who handled my case, Amir was a more than an outstanding help as well as reassuring me with his knowledge of the job at hand, making me…
I went to this place a few weeks ago to repair the right side of my car. They had my car looking even better than the day I bought it when they were done with it. I really appreciated how they went the extra mile as far as helping me get into a rental, helping me deal with insurance and answering any questions along…
The wait was greatly worth it. Had the whole bumper replaced on my 21’ Lexus UX 250h due to a left rear collision. Ameer provided excellent communication & service until day of pickup. Highly recommend them!
I needed a new hood for my Lexus RX500h due to ice damage, and I couldn’t be happier with the repair and overall experience with Martin and his team. The paint match and fitment are perfect—just like factory. Ameer was great to work with from start to finish. He provided a clear estimate and timeline and handled…
Laser Frame provides impeccable service. Every visit from first appraisal of the issue to car drop off to car pick up was a smooth, friendly and accomodating.I'm very grateful to Martin for helping with the process of my first accident and being very reassuring. Ameer kept me updated every step of the way and…
It so happened that I got to Laser Frame twice in a short period and both times, extensive body work was required. I can't thank them enough for doing such an excellent job! Once you hand over to them, they take care of everything. All you need to do is pick up your car, which will look like brand new! The quality,…
Outstanding Service and Genuine Care - My Second Perfect Experience! This is my second time using Laser Frame and Body Repair, and once again, they've gone well above and beyond!. Getting into a car accident is stressful enough, but the incredibly professional and caring team here makes you feel fully supported, you…
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 53 | — |
| Painting | 29 | — |
| Steering & suspension repair | 6 | — |
| Electrical | 4 | — |
| Tires | 4 | — |