Event management company · New York, NY · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 26 event entertainmentiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★296 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate LASER SHOW USA Corp five stars based on 296 reviews, highlighting the company’s professional communication, reasonable pricing, and punctual arrival for events. Customers frequently describe the interactive LED robot and laser shows as engaging attractions that energize dance floors and create memorable experiences for guests of all ages. The owner responds to every review, and the excerpts provided contain no low-star ratings or specific criticisms regarding service quality.
Google rating: 5.0 out of 5 from 296 reviews (99% five-star).
Reviews on this page: 296 Google reviews (269 with written comments, 82 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Event Entertainment serving New York, New York.
Data from Google, last updated October 26, 2026.
Score profile vs other event entertainment
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
LASER SHOW USA CorpEvent Entertainment median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LASER SHOW USA Corp: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LASER SHOW USA Corp: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LASER SHOW USA Corp: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LASER SHOW USA Corp: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LASER SHOW USA Corp: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 45.–
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Bar = this company · dark tick = category median.
Star ratings
296 Google reviews we collected
5.0of 5
5 stars29499%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 269 written reviews
99%praise
Praise31699%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1033%
Reasonable1963%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend10031%
Staff & attitude8125%
Speed & response4314%
Quality & results4213%
Communication248%
Price & value165%
Honesty & trust124%
What customers talk about
We read 269 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would definitely recommend LASER SHOW USA for your next event!”
“All of our guests loved the robot on the dance floor for my sweet 16.”
“Hr came in on time and did all the things we agreed to: interact with guests, took pictures with everyone and overall everyone had a wonderful time.”
“Alex & Alena was amazing they did a great job highly recommended them”
“They are amazing with communication and keeping up with your event!”
“They’re very well with communication and prices are very reasonable.”
“Such a fun interactive moment and honestly one of the biggest highlights of the night.”
People customers mention
Robot34 reviews
Alex23 reviews
Alena17 reviews
Robots7 reviews
Sweet7 reviews
Party6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired LASER SHOW USA Corp for 7 kinds of job. Pick one to see what they paid and said.
Shalyn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Yall!!! This robot was so fire! Lit up my party! Im so happy I had them for the party! I would definitely recommend LASER SHOW USA for your next event!!! Hit them up! They are amazing with communication and keeping up with your event!
Reasonable priceBirthday party planning
shalini2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We rented their robot for an hour, it was so amazing. All of our guests loved the robot on the dance floor for my sweet 16. They’re very well with communication and prices are very reasonable. I highly recommend them for your events!
Reasonable priceService not listed
JANE3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The Robot was amazing 👍.The Robot appeared in time.It was around 10 PM.. The Robot made our wedding delightful and it was something to talk about after the event. Everyone was dancing and laughing. We got very memorable pictures. Thank you David-Robot, Thank you, Alex and LASER SHOW USA CORP.👍😍😊
Reasonable priceWeddings
Christie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Absolutely stunning and I love everything about the Robot. Very professional and such a delight to work with. The party was a hit with the robot and I love how the kids ran to see him come into the room. It was great! Thank you for the incredible performance and beautiful memories!
Great priceBirthday party planningTheme party
ValeriaLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I knew I needed a WOW factor for my wedding. My and my husband needed something to give people the experience of a life time and thanks to Laser Show USA we achieved that and more. Thank you for everything!!
Great priceWeddings
LewisLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We’ve used these guys for years and they always bring a great show! From the Lazer show to the Robots - our kids at Camp Lindenmere always have a blast!
Yall!!! This robot was so fire! Lit up my party! Im so happy I had them for the party! I would definitely recommend LASER SHOW USA for your next event!!! Hit them up! They are amazing with communication and keeping up with your event!
Price assessment: Reasonable price
Services: Birthday party planning
Response from the owner · 5 days ago
Thank you so much. Congratulations one more time!
shalini kumari2 reviewsiTotal number of Google reviews shalini has written across all businesses on Google Maps, not just this one.
We rented their robot for an hour, it was so amazing. All of our guests loved the robot on the dance floor for my sweet 16. They’re very well with communication and prices are very reasonable. I highly recommend them for your events!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 days ago
Thank you so much.
Congratulations one more time!
JANE UNH3 reviewsiTotal number of Google reviews JANE has written across all businesses on Google Maps, not just this one.
The Robot was amazing 👍.The Robot appeared in time.It was around 10 PM.. The Robot made our wedding delightful and it was something to talk about after the event. Everyone was dancing and laughing. We got very memorable pictures. Thank you David-Robot, Thank you, Alex and LASER SHOW USA CORP.👍😍😊
Price assessment: Reasonable price
Services: Weddings
Response from the owner · a week ago
Thank you so much Jane.
Congratulations one more time.
Christie Vasquez3 reviewsiTotal number of Google reviews Christie has written across all businesses on Google Maps, not just this one.
Absolutely stunning and I love everything about the Robot. Very professional and such a delight to work with. The party was a hit with the robot and I love how the kids ran to see him come into the room. It was great! Thank you for the incredible performance and beautiful memories!
Price assessment: Great price
Services: Birthday party planning, Theme party
Response from the owner · 3 weeks ago
Thank you so much!
Congratulations one more time!
Valeria CastroLocal Guide · 11 reviewsiTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.
I knew I needed a WOW factor for my wedding. My and my husband needed something to give people the experience of a life time and thanks to Laser Show USA we achieved that and more. Thank you for everything!!
Price assessment: Great price
Services: Weddings
Response from the owner · 3 weeks ago
Thank you so much!
Lewis GLocal Guide · 18 reviewsiTotal number of Google reviews Lewis has written across all businesses on Google Maps, not just this one.
We’ve used these guys for years and they always bring a great show! From the Lazer show to the Robots - our kids at Camp Lindenmere always have a blast!
Response from the owner · a month ago
Thank you so much Lewis. See you next party!
nicole calavano3 reviewsiTotal number of Google reviews nicole has written across all businesses on Google Maps, not just this one.
The Mega Robot we hired really made the party! He was fun, interactive and really knew how to dance! He got the crowd excited and it was all adults! My party was a few weeks ago and people can't stop talking about the robot! What a great addition to our party!
Price assessment: Great price
Services: Theme party
Response from the owner · a month ago
Thank you so much Nicole.
Viviane Damas8 reviewsiTotal number of Google reviews Viviane has written across all businesses on Google Maps, not just this one.
We booked them for my daughter’s sweet 16, and they were a hit. Everyone loved them! My daughter was extremely happy and her friends loved the robot! I highly recommend this company. Very professional, fun, and they had the party going!!
Price assessment: Reasonable price
Services: Birthday party planning, Theme party
Response from the owner · a month ago
Thank you so much Zelma. Congratulations one for time!
Nyia B4 reviewsiTotal number of Google reviews Nyia has written across all businesses on Google Maps, not just this one.
Very Good Experience!!!
I used the Mega Robot for my Daughters outside birthday party and all the kids Loved it!!! The robot was on Time and Alex & Alena was great!!
Response from the owner · a month ago
Thank you so much Nyia. Congratulations one more time!
