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Lash Me Beauty Studio

Eyelash salon · Union City, NJ · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%78+22Replies to reviews 8%96+7.9Momentum penalty76−2.4Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#107 of 137 makeup artistsPosition by Experts Score among all companies we track in this category. · better than 22%
4.9 ★★★★★ 109 Google reviews · 24 photos
96%five-star reviews
4.74★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
Oct 2026latest review

Lash Me Beauty Studio at a glance

Google reviewers rate Lash Me Beauty Studio 4.9 out of 5 based on 109 reviews. Clients frequently praise the attention to detail, comfort, and professional results for services including lash lifts, Russian manicures, and eyebrow shaping. Recurring themes highlight the salon's cleanliness, sterilization practices, and fair pricing. The primary criticism involves a strict deposit policy where fees are retained if appointments are cancelled, as well as isolated reports of pain during pedicure procedures due to a lack of communication.

  • Google rating: 4.9 out of 5 from 109 reviews (96% five-star).
  • Reviews on this page: 108 Google reviews (78 with written comments, 23 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Makeup Artist serving Union City, New Jersey.

Data from Google, last updated November 4, 2026.

Score profile vs other makeup artists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.

Satisfaction85Reliability78Craft & service–Value–Momentum76Replies to reviews96Satisfaction: 85 (median 95)Reliability: 78 (median 94)Momentum: 76 (median 100)Replies to reviews: 96 (median 60)
Lash Me Beauty StudioMakeup Artists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lash Me Beauty Studio: 85/100 on this factor. Category median: 95.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lash Me Beauty Studio: 78/100 on this factor. Category median: 94.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lash Me Beauty Studio: 76/100 on this factor. Category median: 100.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lash Me Beauty Studio: 96/100 on this factor. Category median: 60.A
96

Bar = this company · dark tick = category median.

Star ratings

108 Google reviews we collected

  • 5 stars10496%
  • 4 stars00%
  • 3 stars11%
  • 2 stars11%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 78 written reviews

  • Praise10294%
  • Complaints76%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3128%
  • Would recommend3128%
  • Staff & attitude2826%
  • Price & value98%
  • Honesty & trust44%
  • Speed & response33%
  • Communication33%

What customers talk about

We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “😍💅🏻 Isa did such an amazing job, paying attention to every little detail and giving me exactly the elegant and classy look I wanted.”
    “Focusing on "blaming the client" is not the best way to address the poor quality of your product and service.”
  • “A very welcoming place, I loved Isa's service 10/10.”
  • “She is incredibly talented, professional, and always pays attention to every detail.”
  • “I will definitely return, and I recommend this salon if you're looking for an affordable place that offers a fun and relaxing time with beautiful results.”
  • “Marianne has been doing my nails for years now, and I wouldn’t trust anyone else.”
  • “…ost some of my natural lashes in the process of them falling off the same day.…”
  • “I also think it's important that all charges are clearly explained before the service begins because I was charged for things that weren't done.”
    “I was scared, because she was holding a drill bit to my foot and had just ignored me when I said I was in pain.”

People customers mention

  • Isa 4 reviews
  • Natalie 4 reviews
  • Maria 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

INCREDIBLE Russian Manicure with Isa. The detail, care and result exceeded my expectation. Highly recommend this place.

Customer photo from Cindy's review
Arisleyda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Muy buen trabajo siempre quedo encantada le doy un 10/10 gracias por siempre dejarme complacida 🥰

Karla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Pagué $95 por mi manicura el 8 de octubre. Tuve que regresar al día siguiente para reparar una uña; el día 12 otra comenzó a dañarse y el día 15 ya tenía más problemas. Considero que el precio es elevado para un resultado que no duró ni una semana. También considero importante que todos los cargos se expliquen…

Anyely1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐️⭐️⭐️⭐️⭐️ I’m absolutely in love with my nails! 😍💅🏻 Isa did such an amazing job, paying attention to every little detail and giving me exactly the elegant and classy look I wanted. The French tips combined with the animal print design turned out absolutely gorgeous. I can’t stop looking at my nails! 🤎✨ You can…

Greidy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’ve been getting my nails done by Isamel for three years, and she never disappoints. Excellent service and excellent work, I love it.

Mckenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Recomiendo las extensiones de pestañas de este lugar 1000 veces me encantan me duran demasiado y la atención es excelente volvería mil veces ❤️❤️❤️❤️

Photos

Customer reviews

4.9 ★★★★★ 109 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cindy Kieffer6 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

INCREDIBLE Russian Manicure with Isa. The detail, care and result exceeded my expectation. Highly recommend this place.

Arisleyda Alvarez3 reviewsTotal number of Google reviews Arisleyda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buen trabajo siempre quedo encantada le doy un 10/10 gracias por siempre dejarme complacida 🥰

Carolina Tejada1 reviewTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Un lugar muy acogedor, me encantó el servicio de Isa 10/10.

Karla Macdermoth2 reviewsTotal number of Google reviews Karla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pagué $95 por mi manicura el 8 de octubre. Tuve que regresar al día siguiente para reparar una uña; el día 12 otra comenzó a dañarse y el día 15 ya tenía más problemas. Considero que el precio es elevado para un resultado que no duró ni una semana. También considero importante que todos los cargos se expliquen claramente antes de comenzar el servicio porque me cobraron por cosas que no hicieron. Conclusión, llame y me dijeron que hablarían con la dueña para ver qué se podía hacer, y aún estoy esperando la llamada.

Response from the owner · 4 days ago

Hello, I would like to clarify a few points regarding your review. I was informed of the situation, but I was out of the country at the time. I later contacted you personally, and we discussed the issue we were experiencing with our powered heating lamps. At no point did we refuse to provide the service again (at no charge) to address the issue. We are sorry that your experience did not meet your expectations, and we appreciate you sharing your feedback. We hope to have the opportunity to welcome you back and provide you with a much more satisfactory experience in the future. Best regards, Natalie

Anyely Bautista1 reviewTotal number of Google reviews Anyely has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐️⭐️⭐️⭐️⭐️ I’m absolutely in love with my nails! 😍💅🏻 Isa did such an amazing job, paying attention to every little detail and giving me exactly the elegant and classy look I wanted. The French tips combined with the animal print design turned out absolutely gorgeous. I can’t stop looking at my nails! 🤎✨ You can truly see the love, dedication, and passion she puts into her work. Not only is she incredibly talented, but she also makes the whole experience even more special. I would 100% recommend her and would come back a thousand times! Thank you, Isa, for making my nails look so beautiful. You’re truly amazing at what you do! 🫶🏼💖 If you’re looking for someone who works with love, precision, and great taste, Isa is definitely the one! Book with her, you won’t regret it! 💕✨

Laurie Lantigua3 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service. Loved the results

Greidy Rodríguez4 reviewsTotal number of Google reviews Greidy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been getting my nails done by Isamel for three years, and she never disappoints. Excellent service and excellent work, I love it.

ammy arakaki4 reviewsTotal number of Google reviews ammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been a client here since July, and my Russian pedicure on September 20th with Isa was the most painful one I've ever had. While Isa worked on my cuticles with the drill bit, it felt like burning. I said "ow" multiple times and told her I felt pain in specific spots, and my body was visibly tense. She never stopped, checked in, or lowered the pressure, and she kept going over the same spots. I told her I had never been in this much pain getting a pedicure in my life. She said she was just doing what I asked, that this is what a Russian pedicure is, and that my skin was too sensitive and not made for Russian pedicures. She said this only after she had finished my cuticles. If she saw that my skin was sensitive, why use that much pressure and force with the drill bit? Then, before filing my calluses, she told me in Spanish: "Entonces, si yo te lo hago igual, como te lo estaba haciendo, entonces tú no vas a poder salir aquí caminando." (If I do it the same way I was doing it, you won't be able to walk out of here.) The way she said it was rude, and it came across to me as a threat. I was scared, because she was holding a drill bit to my foot and had just ignored me when I said I was in pain. I asked her, please, to go much lighter because I need to walk every day. My toes ached for days afterward and walking was uncomfortable. About 10 days after the appointment, I looked at my feet and they were bruised and cut. I was also cut multiple times at my manicure a few days earlier, and she did the same thing on my hands: after she cut me, she went back into the same spot. She seemed annoyed that I was bleeding, as if it were my skin's fault. When I've cut my own cuticles too deep, I know that comes from my technique, not from my skin. A cut from a cuticle cutter is about how the tool is used, not about the client's skin. When you take pride in your work, you make sure the client is comfortable and leaves happy. When a client says something isn't right, you stop and adjust. You don't get defensive. Isa did not seem to care about any of that. UPDATE: The owner, Natalie called me and was apologetic and respectful, and I appreciate how seriously she took this. Because of how she handled it, I plan to return to the salon, but I will not be returning to Isa for pedicures or manicures. My experiences with the other technicians have been good, and when they've nicked me, they've apologized and adjusted. I originally rated this place one star. I'm raising it because the owner took time out of her day to call me and was sweet, understanding, and sincerely apologetic. If I could rate them separately, the owner would get five stars for customer service, and my experience with Isa would get zero. I also want to correct the salon's reply to my review on Fresha, which says I was told about my sensitive skin from the beginning. That is not what happened. Isa did not say anything about my skin before the service. She only mentioned it after she had finished my cuticles, when I had already expressed that I was in pain multiple times, and she did not stop or check in. If she had told me beforehand, I would have asked her to go lighter or switch to a regular pedicure. I told the owner that I don't think Isa should be doing Russian pedicures or working alone without supervision. I still don't recommend her. If you book with her, please be aware, and if anything happens, speak up right away and talk to the owner as soon as possible.

Response from the owner · 2 weeks ago

At Lash Me Beauty Studio, we understand your concerns and regret that your experience did not meet your expectations. However, we would like to respectfully clarify that, from the beginning, we explained that your skin is very sensitive and recommended a regular pedicure instead, as a Russian pedicure is not the most suitable option for your skin type. During the procedure, as soon as we noticed the situation, we informed you immediately, taking your skin's sensitivity into consideration and making every effort to proceed with the utmost care. Your safety and well-being are our priority. We always strive to provide professional, personalized services that meet each client's individual needs. We appreciate your understanding and sincerely regret any discomfort you may have experienced

Mckenzie3 reviewsTotal number of Google reviews Mckenzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Recomiendo las extensiones de pestañas de este lugar 1000 veces me encantan me duran demasiado y la atención es excelente volvería mil veces ❤️❤️❤️❤️

Monika Gruber VizeMrs DE - CEO Fashionweek NbgLocal Guide · 25 reviewsTotal number of Google reviews Monika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for the Lashes

Lash Me Beauty Studio on Google Maps →

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