How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELasting Legacy Plumbing Heating and Air
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.
Lasting Legacy Plumbing Heating and Air for a/c system maintenance
Clear ✕All 181 Google reviews tagged “A/C system maintenance” · showing 40
The tech was professional, friendly and knowledgeable about the systems he worked on. He provided a comprehensive overview of the work done and deficiency found with possible options. He sent pictures of the units he worked on via email in a timely manner . He also provided me information to enroll in their…
Max was great. Took time to explain everything clearly and was meticulous.
Jonathan came 1 hr after my call request for service. Jonathan was very thorough in describing what he was planning to do, what his findings were, and the work that he did! He was friendly and informative. 5 stars service🤩🤩🤩🤩🤩
Jonathan was great and very professional! He explained everything he did and went over the images he took (before and after).
Jonathan is very nice and extremely knowledgeable.
Very knowledgeable, helpful and understanding. One of the best technicians I have had so far.
Super professional and courteous to my wife and I. As seniors we appreciate the respectful way he and David treated us while explaining the many issues we have to address. Thanks
I highly recommend Lasting Legacy! Our technician, Jacob Altushow, came out to perform routine maintenance on our HVAC and AC units and did a tremendously great job. Not only was the service thorough and professional, but Jacob also took the extra time to educate me on how the systems work and how to keep them…
Great company and great services! We had Andrew come out to do our HVAC maintenance and did a wonderful, thorough job! He showed me photos of all the work he completed and gave a detailed report on the condition of the system. Very down to Earth and friendly. Would definitely request him next time for maintenance.
We had a great experience with Lasting Legacy! Cristian was extremely kind, professional, and thorough while inspecting both our A/C and heating systems. He answered all of our questions in both English and Spanish, which was super helpful for our family. He also took the time to explain their services, let us know…
I pay a monthly fee and they text and schedule maintenance inspections as needed. Roger was the technician today. He was very friendly and knowledgeable. Roger was very thorough in his job. He was very considerate and made suggestions to keep my system working at its best.
Jesse was so helpful in all he did. Explained step by step what he was doing or what we needed. We felt very comfortable and not overwhelmed with any issues we may have with our unit or maintenance. We definitely would want him to maintenance our unit whenever possible. He’s very respectful and courteous. Great customer service. Five star service!
Legacy came and rectified my concerns. top shelf outfit!
Had a very pleasant service call today. Cristian was very professional and pleasant to work with. He was timely and efficient. Lasting Legacy is worth it.
Service was great! Cristian was very respectful of my property and went thru details were clearly, he was here to do maintenance on my ac unit, I will definitely use them to do maintenence on my heater as well when the time comes, and I will be requesting Cristian again. Very happy with him and Lasting Legacy.
Roger was super nice in letting us know exactly what we needed when he came over for our heating and A/C tune up! Didn't pressure us at all to sign up, very honest, and all around a great technician! Would definitely call up again for another tune up!
Cristian was courteous, considerate, informative, respectful and professional. One of the best Lasting Legacy technicians to service our heating system.
Spencer was amazing. He went above and beyond fixing our problem. He was very kind.
Had the pleasure of Cristian of Lasting Legacy come out to do a AC Tune up. He was very thorough with the process and educated me on how my system works outside the home and in the attic. He clearly demonstrated his knowledge. Overall, I was very satisfied for today's service. Will be looking to call in again for…
Johnathan was very nice and knowledgeable
We recently had Roger come out and do an inspection and maintenance on our heating system. He reinforced our decision to call Lasting Legacy for a second time. We had them out earlier this year as well. Roger is thorough with his reports, photos and recommendations as well as very knowledgeable about the system, our…
Jose from Lasting Legacy came out for a follow-up visit to repair a duct and install our upgraded thermostats. He was excellent from start to finish. On time, professional, polite, clean, and easygoing. He communicated clearly, took initiative, and made sure everything was set up properly before leaving. Excellent…
Lasting Legacy is a great company. I highly recommend the tech Roger Cuadra he is very knowledgeable and professional
Lasting legacy came out today and performed a drain clearing on my system and it is now back up and running! The technician Andrew Garcia Did a great job explained everything thoroughly and was extremely kind. Laura Shirk in the office was even better. She may be the best employee I’ve ever encountered lasting legacies is awesome. Have a great day!
Had an ac inspection today and Roger came out provided excellent service and advice, he was positive, professional, we took his advice and went forward with maintenance which he completed in a timely many and had all items with him in his truck. Thank you lasting legacy and Roger!
Jonathan A. He was my service technicians, he did an excellent job explaining everything that I needed to do went over my problem and helped me resolve it I called two other companies who came out to my house and we’re unable to handle the situation but lasting legacy took care of it in a very timely manner I…
Jonathan was very professional. He answered all my questions and helped me better understand the internal workings of my ac unit.
Max was very professional new his job incredibly well. Very happy that he went thru everything to show me what was needed to improve efficiency with my unit and explained what the comfy club could do for me.
Thank You To Tech Jacob For Being Professional and Inspecting The True Problem With Our A/C Unit , For A Great Price They Were Able To Start Working The Same Day is A Blessing, Definitely Worth Signing Up For Their Program. Definitely Will Be A Return Customer.
We had Roger from Lasting Legacy Plumbing and Heating come to repair our air conditioner. Rodger did not disappoint!! Menifee if you need an excellent, honest, knowledgeable repairman call Lasting Legacy’s number! He took time to explain our situation and repaired our system perfectly!♥️
We worked with Roger who was an all around amazing technician! Quick, thorough and proud of his work. He doesn’t beat around the bush and tells you straight forward what’s happening which is the best way to go about this business. He was patient and kind with my 4 year old who thought what he was doing was the bees…
AC goes out in middle of the summer. Called Lasting Legacy. They have a tech dispatched to my home within an hour. Johnathon was professional and courteous. Put on shoe booties out of respect for my home. Was very knowledgable. Fixed the problem. Recommended future repairs. And had my AC working within an hour.…
Cristian is very knowledgeable in his job.He explained very well about my AC and heating conditions. Also checked the control wirings, and breaker.
My friend recommended Lasting Legacy to come out and do the maintenance on my heating and air conditioning. Roger. My technician that arrived on time was very friendly ,knowledgeable and gave us great service. He gave us very clear explanations of every detail of what he was doing all along the way . He was very…
What a fantastic job and kind, thoughtful man. He’s a great asset to your company.
Nobody like to have to make an unplanned large purchase, but Ryan and Jonathan made the process as painless as possible. Their professionalism and knowledge made me confident that I was making the right decision and that I had chosen a company that I could trust. Lasting Legacy and their crew continue to impress me…
Jonathan was very professional, found the problem, ordered the repair part, and got our house cool again.
The heat in Cali these past few weeks has been atrocious!! Imagine my fear when my upstairs A/C crashed and the temp inside got as high as 87 degrees quickly approaching 90. Of course my first fear was— how many days will it take them to schedule a visit…. Well, how about the same day!! Christian arrived ready to…
The tech Roger was great help and it was a pleasure to have him take care of my ac system he made the entire process easy to understand and I would recommend lasting legacy plumbing to all my friends and family members,
Roger was very knowledgeable and took the time to explain every detail.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 217 | $19–$176 |
| A/C system maintenance | 181 | $27–$529 |
| A/C system repair | 83 | $202–$998 |
| Heating system maintenance | 62 | $19–$166 |
| HVAC system repair | 55 | $83–$1.2k |
| Water heater installation | 40 | $1.4k–$2.8k |
| Toilet repair | 33 | $205–$786 |
| Drain cleaning | 32 | $57–$655 |
