How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELasting Legacy Plumbing Heating and Air
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.
Lasting Legacy Plumbing Heating and Air for a/c system repair
Clear ✕All 83 Google reviews tagged “A/C system repair”
Roger came out to do some troubleshooting. He was on time, very respectful of the home and refreshingly honest and upfront about our A/C system setup. I wasn't badgered into any big purchases and I really appreciate that.
Superb service. Highly recommend!
Cristian was courteous, considerate, informative, respectful and professional. One of the best Lasting Legacy technicians to service our heating system.
Rey and Damian were on time. Laid down floor protection to protect my hardwood floors. They were efficient and clean during the repairs. Left my place with a non-leaking AC unit. Thank you Lasting Legacy Plumbing and Heating!
Johnathan was very nice and knowledgeable
Jonathan came out to look at the ac system. Even though I only got an estimate, he was incredibly kind and helpful. He explained everything that needed to be done and gave several options
Excellent service. I booked a next day am appt online and my tech showed up right on time. I received text updates before my appt. Jonathan was our service tech. Very nice and knowledgeable. He diagnosed the issue and got my air working again.
Had an ac inspection today and Roger came out provided excellent service and advice, he was positive, professional, we took his advice and went forward with maintenance which he completed in a timely many and had all items with him in his truck. Thank you lasting legacy and Roger!
Lasting Legacy was amazing! Quick response. My service rep Jesse was absolutely amazing, super friendly. He explained what he was doing and what was the problem with my air conditioner. He fixed the problem and my air conditioner is running like a champ. I actually bought a service contract from him with no pressure what so ever.
Spencer took the time to explain everything to me and had a great attitude.
Jonathan A. He was my service technicians, he did an excellent job explaining everything that I needed to do went over my problem and helped me resolve it I called two other companies who came out to my house and we’re unable to handle the situation but lasting legacy took care of it in a very timely manner I…
Max was very professional new his job incredibly well. Very happy that he went thru everything to show me what was needed to improve efficiency with my unit and explained what the comfy club could do for me.
I had to replace my AC and HVAC system during a heat wave. Lasting Legacy did their best to keep my house livable while they worked on the replacement providing Hector, Gabriel, Omar, and Damien were all stars. They worked fast, efficiently, and cleanly. Everyday when they cleaned up their work area (not including…
I highly recommend Lasting Legacy! After going back and forth with our home warranty company and getting nowhere, I finally had enough and gave Lasting Legacy a call. They got us in quickly, took their time, and were super thorough finding the actual problem. They were even able to get everything fixed the same…
Thank You To Tech Jacob For Being Professional and Inspecting The True Problem With Our A/C Unit , For A Great Price They Were Able To Start Working The Same Day is A Blessing, Definitely Worth Signing Up For Their Program. Definitely Will Be A Return Customer.
When our air conditioning went out in the middle of a Friday heatwave, we were desperate for a quick solution—especially with a three-month-old baby at home. Following glowing recommendations from several of our neighbors, we reached out to Lasting Legacy HVAC that evening. Dispatch immediately got us on the…
I was so happy that Lasting Legacy was able to come out the morning I called and fix my air conditioner right away (the heat was projected to be 105!). Roger was positive, friendly, and knowledgeable. After checking my system out thoroughly, he showed me pictures of what was happening to cause the problem. Now…
Juan was amazing . He came out and was informative and helpful. I would recommend anytime
We had Roger from Lasting Legacy Plumbing and Heating come to repair our air conditioner. Rodger did not disappoint!! Menifee if you need an excellent, honest, knowledgeable repairman call Lasting Legacy’s number! He took time to explain our situation and repaired our system perfectly!♥️
AC goes out in middle of the summer. Called Lasting Legacy. They have a tech dispatched to my home within an hour. Johnathon was professional and courteous. Put on shoe booties out of respect for my home. Was very knowledgable. Fixed the problem. Recommended future repairs. And had my AC working within an hour.…
Jonathan was amazing. He was knowledgeable and nice. He described the entire repair process clearly and worked very efficiently. Thank you Lasting Legacy.
What an amazing technician. Roger was very professional, thorough, respectful and knowledgeable. I will definitely be calling for him via Legacy again.
Roger was amazing! He came on time, was extremely polite, fixed our ac in the summer heat, and gave helpful tips.
The heat in Cali these past few weeks has been atrocious!! Imagine my fear when my upstairs A/C crashed and the temp inside got as high as 87 degrees quickly approaching 90. Of course my first fear was— how many days will it take them to schedule a visit…. Well, how about the same day!! Christian arrived ready to…
Fast reliable service with no BS.
Very pleasant and kept us informed. Two other companies gave us estimates,but couldn't get it fixed or even tried. Joshua was able to fix it
Jonathan was friendly and fast even came before my scheduled window time
Andrew G. at Lasting Legacy saved the day in this crazy heat wave! Not only was he kind, respectful, and knowledgeable, but he was also efficient and professional. We signed up for Lasting Legacy’s Comfy Club today and would recommend it to homeowners, it’s a great deal for quality service! We’ve used a few…
Jonathan A. was a breath of fresh air. All technicians can learn from him how to treat their customers. Thank you Jonathan!
Excellent communication and fair pricing, entire team was great.
Jesse did a great job with our Plumbing check-up and referring us to Scott to get info on water softener. Scott was wonderful and very knowledgeable about plumbing and water softeners.
Great communication through out.
Lasting Legacy is a family run business and everytime one of their repairmen come for whatever service is needed, they are very approachable and professional. Highly recommend signing up for the membership contract.
Jonathan Angulo responded same day under an emergency situation. HOT day, inoperable A/C for my home with pets. He quickly diagnosed the problem, provided viable solutions and corrected the problem. Always great response and service from Lasting Legacy. Thank you
I am impressed with the professionalism and friendliness shown by all the employees I have had contact with. The repairs I needed were addressed quickly and the prices quoted (and paid) were significantly less than another company's estimate I received. I trust Lasting Legacy to perform quality work at a reasonable price.
Very professional
Pricing and financing options were good. The technicoans were very professional and efficient during install. Thank you Cody and Isaias for making this purchase and the installation relatively painless.
Excellent service
Wonderful staff, so helpful and thorough. Spencer was very nice to work with, knowledgeable and took his time explaining everything to us. We are extremely grateful that he got our system up and running again. We will absolutely be using Lasting Legacy in the future for our needs and services. All around very…
Great customer service as always. Job was done quickly since he was in the area. And I'm very happy
Professional, fast and courteous, job well done.
Ryan evaluated quality of attic installation and reviewed options for improvement.
Great customer service, he educated me on what was wrong with the system. Also showed me how to maintain the system. I would definitely recommend Roger to service your equipment.
Roger was excellent 5 stars through and through! Professional, courteous, and knowledgeable!
Very professional and detail specific explained all necessary maintenance . Roger was excellent 5 star review for sure.
Daniel and isaias were incredible. They even brought portable AC units for my wife and I to use in the house while they worked. Everything was perfect and cleaned up at the end and they were also incredibly kind and service oriented. I installed the thermostats myself and one didn’t work, Isaias helped me figure it…
We received excellent service from our technician, Andrew Garcia. Our air conditioner just started blowing warm air on a really hot day last week, which is very hard on my disabled, bedridden husband. Lasting Legacy scheduled a same-day visit with Andrew. Can't tell you how kind, concerned, knowledgeable, and…
We had an excellent experience with Lasting Legacy. We called with an AC issue, and they were able to come out the very same day. Andrew was professional, knowledgeable, and extremely thorough throughout the entire process. He clearly explained the issue, walked us through the repair and associated costs, and also…
Andrew was amazing and so informative! We will love to have him back to yo keep up on maintenance.
Know their stuff, friendly, great to work with
Andrew was professional, polite and efficient.
45 yr old HVAC failed to meet safe levels for operation during Fall tuneup. Basic furnace installed 3 days later. Upon work being done, workers noted frail old ducts that can’t be repaired without tearing out ceilings underneath the flat roof, with no crawl space. Workers were thoughtful, clarifying a difficult job.…
Spencer came out to service AC unit and did a repair as well as a surge protector. Did a very thorough inspection and a repair. Really recommend this company on just the fact how thorough they are and the price is reasonable
Great company and great service techs. All the techs that come out are friendly and knowledgeable. I signed up for their subscription for plumbing and HVAC general throughout the year. It's $20 a month but the value is pretty good if you're having issues with your HVAC system like i have. Andrew came out and he was…
Jesse Blair did a great job. Very kind , professional, and able to simplify and explain everything!
Andrew was very super nice. Super efficient. Cleaned my A.C vent that was very dirty from not have it done for awhile. Cleaned the A.C. unit on the roof, which very much needed it as it looked in the pics he took. And let me know the coils up there were also very dirty and way past the time to have it done. So he…
I got an appointment with Lasting Legacy and from the very start they were nothing but kind and professional. Roger Cuadra was my technician, who went out of his way to give me literally the BEST service I have ever received from an HVAC company. They don’t make guys or companies like this anymore. I truly have…
Jonathan was very personable, professional, knowledgeable, and friendly.
GIO MORAN did an Excellent Job at replacing my roof top packaged unit, I cannot tell you enough at what a great job everyone I came in contact with at LASTING LEGACY has done to get my AC up and running and me feel comfortable with them preforming this service. We tried everything to get older AC fixed but was to old of a system, Freon not good.
Very friendly and explained everything he was doing, great job !
We had an excellent experience with Lasting Legacy Plumbing, Heating, and Air. They replaced our 50-year-old AC in just two days, and the entire process was seamless. Gio Moran was extremely professional, and he and his partner worked tirelessly to ensure the job was completed to perfection. They also took the time…
My air conditioner stopped working so I scheduled an appointment. Scheduling was easy, the office personnel was very nice and the service was punctual. Technician Roger was very professional and thorough. I used a coupon to reduce the price of service so that was good.
Excellent service from Roger Cuadra. Patient and very knowledgeable. Helped my grandmother get fresh cold air back into her home. Explained everything thoroughly and answered all of our questions.
Service was professional, on time, efficient, and cleaned up after themselves like they were never here. Gio Moran did an excellent job.
Christian was knowledgeable and had our A/C running within 40 minutes!! Best service.
Our home was built in the 60s and has some very outdated plumping units that were starting to deteriorate, as well as a rodent issue in the attic that was destroying our insulation. Lasting Legacy came out same-day to assess our plumbing issues, and were back early the next morning to complete the job. We then added…
Carson and Ethan was pleasant to work with. Very knowledgeable and down to earth individuals.
I just found my forever company!! Came out the same day to find the problem with my air conditioner. Fixed it quickly. I signed up for their monthly maintenance plan that I had been shopping around for. They were fairly priced. The technicians, Roger and Cody were excellent. They explained everything, were…
I must say finding a company who hires, bilingual, caring and honest workers are not easy to find. We are always skeptical about calling repair companies because my wife and I have been ripped off and scammed in the past. However, this time this wasn’t the case. Mr. Roger Cuadra came to our home to repair our AC…
From the beginning of pricing and negotiation, Kerrie and Colby were professional, courteous, and communicative. Positive outcome. The CREW: OUTSTANDING!!! These guys...Professional, Respectful, prompt, and hard-working. They left the job site as clean as they found it, or better. They got along well and it…
Roger was really good at explaining everything he was going to do and test for he even explained to my son what he was checking for. He got our AC back up very quickly and even endured the crazy weather outside! We appreciate the professionalism he brought! Would recommend!!
Spencer from Lasting Legacy Plumbing Heating and Air was fantastic! He came out to repair our AC and did a great job—prompt, professional, and knowledgeable. He quickly diagnosed the issue and had everything up and running in no time. We really appreciated his friendly attitude and clear communication throughout the process.
Very professional, friendly and engaging. Explained everything clearly. The techs are always really nice people.
Cody was very thorough and explained everything as he went. He showed me all the numbers regarding how the system was working (or not working as it was supposed to be). They have a great maintenance program that includes yearly maintenance on the AC, heater and water heater and gives you a discount on the needed repairs.
This was a late service call but Spencer was fast and efficient. Thank you for your service today
I completely trust their work. I value that they put safety first. They offered me many options for my issue. They were also quick to respond to my call and everyone is very polite and professional.
Excellent experience with Cody and this company is very humanitarian I would definitely recommend
Very knowledgeable, informative and friendly.
We've had these guys over to service our plumbing and HVAC systems, and their people are top-notch. Working with them feels like have professionals in the family. The company itself is relatively young, but it's clear they're doing what it takes to provide great value for premium service and reward customers who are…
Great service
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 217 | $19–$176 |
| A/C system maintenance | 181 | $27–$529 |
| A/C system repair | 83 | $202–$998 |
| Heating system maintenance | 62 | $19–$166 |
| HVAC system repair | 55 | $83–$1.2k |
| Water heater installation | 40 | $1.4k–$2.8k |
| Toilet repair | 33 | $205–$786 |
| Drain cleaning | 32 | $57–$655 |