Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Lasting Legacy Plumbing Heating and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Lasting Legacy Plumbing Heating and Air

San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews

📞 Call (909) 333-5282Request a call backWebsite ↗

Report card

Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lasting Legacy Plumbing Heating and Air is better than 95% of water softener repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 93% of water softener repair.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100

Reviews for your job

Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.

Lasting Legacy Plumbing Heating and Air for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Faucet installation”

BobbyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service, technician arrived right on time and completed work in a timely manner, friendly and professional with his work is outstanding, definitely is very knowledgeable in his job.

Paid $2,000+Reasonable priceFaucet repairFaucet installationService not listed
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent, friendly, service! The best!

Paid $1,000+Reasonable priceFaucet installationService not listed
JustinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service!

Paid $200–300Reasonable priceFaucet installation
Carla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have had several problems with my HVAC system and a clogged sewer line. The service technicians showed up on time, and worked hard to resolve these issues. Manager was accessible, and took the time to address my numerous concerns. Office staff are patient with me. I want to mention Cesar Chavez, who worked on my…

Paid $1,000+Not sureHVAC system repairDrain cleaningPlumbing leak detection
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service! Junior did a thorough assessment and determined what needed to be done. Today Ray put the plan into action. Both were more than willing to answer all my questions and explain what they were doing. Also my interactions with the office have been cordial and efficient. Totally satisfied and would recommend this company highly.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, did everything we had reviewed quickly and efficiently

Paid $500–600Reasonable priceHVAC system maintenanceFaucet installationService not listed
Rodney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ethan Gray: I was impressed with very this young man and the service he provided. I can see myself using Lasting Legacy again.

Paid $1,000+Not sureFaucet installation
Josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We bought a house built in 1895, so we knew the pipes were old—but nothing prepared us for the rust-colored puddle in our bathroom two weeks ago. It was clear we needed a full repipe, and that’s when we called Lasting Legacy Plumbing, Heating & Air. From the moment we called, their team was prompt, professional,…

Great pricePlumbing leak detectionWater tank installationFaucet repair
Ingrid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jesse did an excellent job repairing my water hose spigot. He was quick and very friendly. He was also very thorough and explained everything very well.Will recommend Lasting Legacy to everyone I know!

Great pricePlumbing leak detectionPlumbing pipe repairFaucet installation
GailLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jesse was quick, courteous and very good at his work. Would not hesitate to call him and Lasting Legacy Plumbing again.

Faucet installation
Charles14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very impressed with the efficiency of Carlos. He informed us honestly of work that needed to be done. We purchased our own faucet and he installed the unit. We had work done on outside faucet and all the service showed knowledge and a good skill set.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism

Price

$176-60% vs typical water softener repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 44%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance217$19–$176
A/C system maintenance181$27–$529
A/C system repair83$202–$998
Heating system maintenance62$19–$166
HVAC system repair55$83–$1.2k
Water heater installation40$1.4k–$2.8k
Toilet repair33$205–$786
Drain cleaning32$57–$655

Compare with

Elite Plumbing & Drains LLC logoElite Plumbing & Drains LLCExperts Score 99San Bernardino · 4.99★Cisneros Brothers Plumbing logoCisneros Brothers PlumbingExperts Score 98San Bernardino · 4.97★Red Rocket Plumbing logoRed Rocket PlumbingExperts Score 97San Bernardino · 4.97★