Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Lasting Legacy Plumbing Heating and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Lasting Legacy Plumbing Heating and Air

San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews

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Report card

Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lasting Legacy Plumbing Heating and Air is better than 95% of water softener repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 93% of water softener repair.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100

Reviews for your job

Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.

Lasting Legacy Plumbing Heating and Air for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$858
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Garbage disposal installation”

Shani13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Thank you Juan for the great plumbing check on my leaking garbage disposal and for buying and installing a new one! I highly recommend the skilled team at Lasting Legacy for all plumbing, heating, and air conditioning needs.

Reasonable priceGarbage disposal installation
Mariano5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick response, saved our planned evening with guests.

Paid $600–800Reasonable priceGarbage disposal installation
Cassie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quickly assessed the issue and made necessary repairs. Already had parts available

Garbage disposal installation
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I just wanted to say thank you. Trevor did an excellent job. It was very professional explained everything well. Answer all my questions. He’s an asset to the company. I had already gotten a new garbage disposal for him to install, He repaired my garbage disposal. I also was inquiring on replacing the toilet. He…

Garbage disposal installation
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

New owner of 20 year old house in Beaumont. Lasting Legacy came highly recommended. Today Rafael was fantastic. Replaced a garbage disposal and completed a complete plumbing system review.

Reasonable priceGarbage disposal installationService not listed
gerryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My family and I appreciate this company!!! Good work and good people.

Garbage disposal installation
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trevor Tinsley was my technician and he is the nicest dude ever. The service I received from Trevor exceeds any expectation I had.

Paid $1–100Great priceGarbage disposal installation

Price

$176-60% vs typical water softener repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 44%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance217$19–$176
A/C system maintenance181$27–$529
A/C system repair83$202–$998
Heating system maintenance62$19–$166
HVAC system repair55$83–$1.2k
Water heater installation40$1.4k–$2.8k
Toilet repair33$205–$786
Drain cleaning32$57–$655

Compare with

Elite Plumbing & Drains LLC logoElite Plumbing & Drains LLCExperts Score 99San Bernardino · 4.99★Cisneros Brothers Plumbing logoCisneros Brothers PlumbingExperts Score 98San Bernardino · 4.97★Red Rocket Plumbing logoRed Rocket PlumbingExperts Score 97San Bernardino · 4.97★