Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Lasting Legacy Plumbing Heating and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Lasting Legacy Plumbing Heating and Air

San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews

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Report card

Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lasting Legacy Plumbing Heating and Air is better than 95% of water softener repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 93% of water softener repair.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100

Reviews for your job

Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.

Lasting Legacy Plumbing Heating and Air for HVAC duct & vent installation

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “HVAC duct & vent installation”

Larsen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Our ancient HVAC died a few days before a heat wave so we decided to finally get it replaced. Lasting Legacy gave us quotes on some choices and let us decide. Our old, oddly slapped together house had multiple obstacles to overcome, but Hector and Omar figured it all out and worked very well together to get a big…

Paid $1,000+Reasonable priceHVAC duct & vent installationInstall ACThermostat installation
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Spencer was amazing. I wish I could give him a 10 star rating. He explained everything to us went over pictures and we had such a positive experience. We are so glad we found your company. You are very blessed to have Spencer as an employee. Installation headed up by Isaias Barragan and his crew were perfection. His…

Paid $1,000+Great priceHVAC system repairHVAC duct & vent repairHeating system installation
Delores2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

AndreTheron & Daniel, Were kind, patient, fast, thorough, efficient, and very professional . They went way beyond in every aspect ANGELS I consider a Blessing for me . THANK YOU ALL…LASTING LEGACY PLUMBING. HEATING AIR

HVAC duct & vent installation
Karla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jose and Ezekiel, the dynamic duo! Thank you Johnathon and Ryan, Jose and Ezekiel for making this 2nd encounter of business with Lasting Legacy so much smoother, professional, and pleasant than our first. We were hesitant to be returning customers but were left very satisfied and confident with our decision after…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
Carla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have had several problems with my HVAC system and a clogged sewer line. The service technicians showed up on time, and worked hard to resolve these issues. Manager was accessible, and took the time to address my numerous concerns. Office staff are patient with me. I want to mention Cesar Chavez, who worked on my…

Paid $1,000+Not sureHVAC system repairDrain cleaningPlumbing leak detection
ScottLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hector and Angel did a GREAT JOB. THANKYOU thankyou Hector and Angel

Paid $1,000+Great priceHVAC duct & vent installation
Chuck4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have nothing but great things to say about this company and every employee we have met. From my first meeting on this project with Jesse, to my next meeting with Colby, the owner, to my experience with Jose and Isiah’s the day before and on the day of removal and installation of our new duct work. They took a two…

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an excellent experience with Lasting Legacy Plumbing, Heating, and Air. They replaced our 50-year-old AC in just two days, and the entire process was seamless. Gio Moran was extremely professional, and he and his partner worked tirelessly to ensure the job was completed to perfection. They also took the time…

Paid $1,000+Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
Krystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an amazing experience from start to finish with Lasting Legacy! We knew we were likely going to have to completely replace our AC and needed a company we could trust. Everyone we worked with at Lasting Legacy was super professional, knowledgeable and helpful - from Jay in the office, to Zeke who did the…

Paid $1,000+Great priceHVAC duct & vent installation
RICHARD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Isaias and Daniel with Lasting Legacy just installed a new, amazing Air Conditioning and Furnace system in my house today. They were super friendly, highly skilled and completed the entire project in record time. I am extremely pleased with this company and their entire team. This has been a super positive experience.

Reasonable priceHeating system installationInstall thermostatHVAC duct & vent installation
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From the beginning of pricing and negotiation, Kerrie and Colby were professional, courteous, and communicative. Positive outcome. The CREW: OUTSTANDING!!! These guys...Professional, Respectful, prompt, and hard-working. They left the job site as clean as they found it, or better. They got along well and it…

Reasonable priceWater heater installationHVAC system repairA/C system repair
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

🌬️ Mr. Cody Cesar & Andre at Lasting Legacy: Transforming Our House to a Home—and Our Health! As new homeowners with a family in California, we were concerned about the indoor air quality—until Mr. Cody Osieck, a supervisor at Lasting Legacy Plumbing Heating and Air, stepped in. His ventilation inspection wasn’t…

Great priceHVAC duct & vent installation
Josh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very prompt with replies when I’ve needed to reach out. Very professional from servicing our old system to installing a new one.

Install ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lasting legacy did a great job with explaining the options for our air conditioning system when it broke. We ended up replacing the system and they were efficient and very professional

HVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Professionalism

Price

$176-60% vs typical water softener repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 44%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance217$19–$176
A/C system maintenance181$27–$529
A/C system repair83$202–$998
Heating system maintenance62$19–$166
HVAC system repair55$83–$1.2k
Water heater installation40$1.4k–$2.8k
Toilet repair33$205–$786
Drain cleaning32$57–$655

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