How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELasting Legacy Plumbing Heating and Air
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.
Lasting Legacy Plumbing Heating and Air for HVAC system maintenance
Clear ✕All 217 Google reviews tagged “HVAC system maintenance” · showing 60
This company is great. They did an install of a tankless water heater and whole house filtration and softener system. They were very communicative through the whole process, even through permitting. I definitely felt cared for and will plan to use them for maintenance and other projects. I have used them for almost…
Excellent service and extremely friendly
He was very informative & helpful.
It was a great pleasure having Ethan service my water heater. My residence is in the city of Corona ca. In my section of town my water is very hard. Ethan is a very knowledgeable plumber . He clearly explained all the problems that the hard water can cause to my home. I really appreciated his time and explanation of…
Super professional and courteous to my wife and I. As seniors we appreciate the respectful way he and David treated us while explaining the many issues we have to address. Thanks
I highly recommend Lasting Legacy! Our technician, Jacob Altushow, came out to perform routine maintenance on our HVAC and AC units and did a tremendously great job. Not only was the service thorough and professional, but Jacob also took the extra time to educate me on how the systems work and how to keep them…
Great company and great services! We had Andrew come out to do our HVAC maintenance and did a wonderful, thorough job! He showed me photos of all the work he completed and gave a detailed report on the condition of the system. Very down to Earth and friendly. Would definitely request him next time for maintenance.
Christian was AWESOME!! We were BLESSED by his attention to detail and thoroughness in maintaining the Furnace. His personality was FANTASTIC and he was easy to get along with. He's ONE of the reasons why we stay with Lasting Legacy. True PROFESSIONALISM!!
Mac was very efficient and knowledgeable.
We had a great experience with Lasting Legacy! Cristian was extremely kind, professional, and thorough while inspecting both our A/C and heating systems. He answered all of our questions in both English and Spanish, which was super helpful for our family. He also took the time to explain their services, let us know…
Jesse was so helpful in all he did. Explained step by step what he was doing or what we needed. We felt very comfortable and not overwhelmed with any issues we may have with our unit or maintenance. We definitely would want him to maintenance our unit whenever possible. He’s very respectful and courteous. Great customer service. Five star service!
Had a very pleasant service call today. Cristian was very professional and pleasant to work with. He was timely and efficient. Lasting Legacy is worth it.
Roger was very attentive and respectful. Was happy to have him as my technician!
Cristian was courteous, considerate, informative, respectful and professional. One of the best Lasting Legacy technicians to service our heating system.
Jonathan was professional courteous and explained everything in detail. Knew what he was doing .
Had the pleasure of Cristian of Lasting Legacy come out to do a AC Tune up. He was very thorough with the process and educated me on how my system works outside the home and in the attic. He clearly demonstrated his knowledge. Overall, I was very satisfied for today's service. Will be looking to call in again for…
We recently had Roger come out and do an inspection and maintenance on our heating system. He reinforced our decision to call Lasting Legacy for a second time. We had them out earlier this year as well. Roger is thorough with his reports, photos and recommendations as well as very knowledgeable about the system, our…
Professional thank you
Lasting legacy came out today and performed a drain clearing on my system and it is now back up and running! The technician Andrew Garcia Did a great job explained everything thoroughly and was extremely kind. Laura Shirk in the office was even better. She may be the best employee I’ve ever encountered lasting legacies is awesome. Have a great day!
Great service very friendly very knowledgeable
Jonathan A. He was my service technicians, he did an excellent job explaining everything that I needed to do went over my problem and helped me resolve it I called two other companies who came out to my house and we’re unable to handle the situation but lasting legacy took care of it in a very timely manner I…
Roger was very professional and straight forward very honest . Made us feel comfortable with his work and felt like we can trust his work. Really recommend Roger.
Thank You To Tech Jacob For Being Professional and Inspecting The True Problem With Our A/C Unit , For A Great Price They Were Able To Start Working The Same Day is A Blessing, Definitely Worth Signing Up For Their Program. Definitely Will Be A Return Customer.
Ok… I can confirm that if you get a flyer in the mail, and schedule to get one of those ridiculously low priced services, it’s for real. I was completely expecting a bait and switch, but that definitely wasn’t the case. Outstanding service from our service tech Max! Based on his outstanding service and attention to…
We had Roger from Lasting Legacy Plumbing and Heating come to repair our air conditioner. Rodger did not disappoint!! Menifee if you need an excellent, honest, knowledgeable repairman call Lasting Legacy’s number! He took time to explain our situation and repaired our system perfectly!♥️
We worked with Roger who was an all around amazing technician! Quick, thorough and proud of his work. He doesn’t beat around the bush and tells you straight forward what’s happening which is the best way to go about this business. He was patient and kind with my 4 year old who thought what he was doing was the bees…
Cristian is very knowledgeable in his job.He explained very well about my AC and heating conditions. Also checked the control wirings, and breaker.
Technician was friendly & extremely professional & completely thorough. 2nd time I have used their services & will definitely use them again.
Rodger was so amazing at showing pictures and explaining the process. He did an amazing job job . Thanks so much
Our experience was very impressive, Roger is very knowledgeable and thorough, he explained all aspects of our system and options going forward...what a outstanding member of your company. Looking forward to a ongoing service with your company.
The tech Roger was great help and it was a pleasure to have him take care of my ac system he made the entire process easy to understand and I would recommend lasting legacy plumbing to all my friends and family members,
Roger was very knowledgeable and took the time to explain every detail.
Roger did a great job. He was very thorough and explained each step of the maintenance process.
As a Vietnam Veteran and a recent Retiree from the Aerospace and Higher Education industry, I would like to share a “secret” in the Inland Empire about a quality organization that provides five star outstanding customer service availability through customer satisfaction: On a recent weekend I decided to post a…
Roger was great. The type that should train others how to treat customers. He explained everything he was going to be looking for, doing, and expectations on how our system should look and perform when he finished. Took photos of everything. Roger exceeded all my expectations.
Awesome company! Received Excellent, Efficient service by Spencer, definitely would recommend him and his company to others!
Roger did an outstanding job with my HVAC tune-up. He was phenomenal, attentive, professional, and extremely thorough throughout the entire service. He took the time to explain everything clearly and made sure every detail was addressed. It's clear that he takes pride in his work and genuinely cares about providing…
Roger C. demonstrated exactly what a service technician can be and should be! His respect for our home was foremost in his call. Roger was polite and considerate and his knowledge is top notch.
Jacob was a lot of help he explain everything to me . He get 5 stars if I could give him more i would. Thank you so much . D. Ornelas 7-20-26
Spencer, on time , explained clearly, very careful regarding the property .I would be glad to have him back.
So happy to have called them. My air had a problem last night. The company was out this morning to explain what was wrong and fixing it ti work. Do not hesitate to call this company. Fast reliable service and friendly from first phone call. Thank you!!
Finding a trustworthy plumber isn’t always easy, but Jesse at Lasting Legacy Plumbing has earned our complete confidence. This was our second time using their services, and once again, Jesse exceeded every expectation. He is professional, knowledgeable, punctual, and takes the time to explain the problem and the…
Andrew was amazing and was so honest and helpful. Definitely staying with this company..
Above and beyond. Thank you so much for your service. Highly recommended based on our own experience. Very obtainable services, and excellent results. We will definitely call later to follow up. Thank you again.
Andrew came by for an inspection and he was simply amazing! He was thorough with his review and assessment. He made everything clear to us and provided all our options with a high level of detail. He had drawings to go with his explanation so that we fully understand the situation. Highly recommend Andrew
Christian, Ryan, Hector, Omar & 2 other techs were Professional, Friendly, Helpful, Efficient. Thank-You, Renee.
Spencer is the greatest! Spent so much time figuring out our problems!
Roger Cuadra provided excellent customer service—professional, knowledgeable, and genuinely helpful. He shared useful tips and clear information that made the whole experience smooth and easy. Highly recommend working with him!
Max Ledesma thoroughly reviewed the financing options and contract details with me. He was professional, knowledgeable, transparent, and took the time to answer all of my questions. I appreciated his patience and clear communication throughout the process, which made me feel comfortable and informed with my…
This company is superb. Their service is amazing and the knowledge they have toward my HVAC system is crazy good. Never met such kind and knowledgeable techs in my life. Roger and Jonathan were GREAT. They both were very kind and knowledgeable! Ryan came over to give us a quote for our ducts and was very nice and…
Great company! Hector the technician was fantastic.
We had a wonderful initial contact with technician Roger Cuadra today. He came to provide service before summer heat, and look at a problem we have with a clogged condenser line. He was professional, polite, very clean in his practice & really explained everything so it was very understandable. We want him back…
Very professional and detail specific explained all necessary maintenance . Roger was excellent 5 star review for sure.
Spencer was great. Thanks
Great customer service
Daniel and isaias were incredible. They even brought portable AC units for my wife and I to use in the house while they worked. Everything was perfect and cleaned up at the end and they were also incredibly kind and service oriented. I installed the thermostats myself and one didn’t work, Isaias helped me figure it…
I had lasting legacy come out after firing a different company .Roger Ciara was my technician and I cannot compliment him enough . Was very thorough, explained all my options with no pressure and most importantly he was here on time ! Grateful Roger came out and he will be my permanent technician moving forward…
It was more than obvious that Cody was very experienced. He came across as very professional and knowledgeable. He really made me and my wife feel like we’re making the right choice.mr Hollis completed the dry wall and fire protection wonderfully. Daniel is a really good worker knowledgeable beyond his age
Our technician Ethan was top notch. Professionalism and honesty is hard to find these days. We couldn't be happier with the service that we decided to get the annual package. I even referred my mom to use them for her AC. I've been ripped off in the past, its nice to know there's still a company you can trust.…
We received excellent service from our technician, Andrew Garcia. Our air conditioner just started blowing warm air on a really hot day last week, which is very hard on my disabled, bedridden husband. Lasting Legacy scheduled a same-day visit with Andrew. Can't tell you how kind, concerned, knowledgeable, and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 217 | $19–$176 |
| A/C system maintenance | 181 | $27–$529 |
| A/C system repair | 83 | $202–$998 |
| Heating system maintenance | 62 | $19–$166 |
| HVAC system repair | 55 | $83–$1.2k |
| Water heater installation | 40 | $1.4k–$2.8k |
| Toilet repair | 33 | $205–$786 |
| Drain cleaning | 32 | $57–$655 |