How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELasting Legacy Plumbing Heating and Air
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.
Lasting Legacy Plumbing Heating and Air for HVAC system maintenance
Clear ✕All 217 Google reviews tagged “HVAC system maintenance” · showing 120
This company is great. They did an install of a tankless water heater and whole house filtration and softener system. They were very communicative through the whole process, even through permitting. I definitely felt cared for and will plan to use them for maintenance and other projects. I have used them for almost…
Excellent service and extremely friendly
He was very informative & helpful.
It was a great pleasure having Ethan service my water heater. My residence is in the city of Corona ca. In my section of town my water is very hard. Ethan is a very knowledgeable plumber . He clearly explained all the problems that the hard water can cause to my home. I really appreciated his time and explanation of…
Super professional and courteous to my wife and I. As seniors we appreciate the respectful way he and David treated us while explaining the many issues we have to address. Thanks
I highly recommend Lasting Legacy! Our technician, Jacob Altushow, came out to perform routine maintenance on our HVAC and AC units and did a tremendously great job. Not only was the service thorough and professional, but Jacob also took the extra time to educate me on how the systems work and how to keep them…
Great company and great services! We had Andrew come out to do our HVAC maintenance and did a wonderful, thorough job! He showed me photos of all the work he completed and gave a detailed report on the condition of the system. Very down to Earth and friendly. Would definitely request him next time for maintenance.
Christian was AWESOME!! We were BLESSED by his attention to detail and thoroughness in maintaining the Furnace. His personality was FANTASTIC and he was easy to get along with. He's ONE of the reasons why we stay with Lasting Legacy. True PROFESSIONALISM!!
Mac was very efficient and knowledgeable.
We had a great experience with Lasting Legacy! Cristian was extremely kind, professional, and thorough while inspecting both our A/C and heating systems. He answered all of our questions in both English and Spanish, which was super helpful for our family. He also took the time to explain their services, let us know…
Jesse was so helpful in all he did. Explained step by step what he was doing or what we needed. We felt very comfortable and not overwhelmed with any issues we may have with our unit or maintenance. We definitely would want him to maintenance our unit whenever possible. He’s very respectful and courteous. Great customer service. Five star service!
Had a very pleasant service call today. Cristian was very professional and pleasant to work with. He was timely and efficient. Lasting Legacy is worth it.
Roger was very attentive and respectful. Was happy to have him as my technician!
Cristian was courteous, considerate, informative, respectful and professional. One of the best Lasting Legacy technicians to service our heating system.
Jonathan was professional courteous and explained everything in detail. Knew what he was doing .
Had the pleasure of Cristian of Lasting Legacy come out to do a AC Tune up. He was very thorough with the process and educated me on how my system works outside the home and in the attic. He clearly demonstrated his knowledge. Overall, I was very satisfied for today's service. Will be looking to call in again for…
We recently had Roger come out and do an inspection and maintenance on our heating system. He reinforced our decision to call Lasting Legacy for a second time. We had them out earlier this year as well. Roger is thorough with his reports, photos and recommendations as well as very knowledgeable about the system, our…
Professional thank you
Lasting legacy came out today and performed a drain clearing on my system and it is now back up and running! The technician Andrew Garcia Did a great job explained everything thoroughly and was extremely kind. Laura Shirk in the office was even better. She may be the best employee I’ve ever encountered lasting legacies is awesome. Have a great day!
Great service very friendly very knowledgeable
Jonathan A. He was my service technicians, he did an excellent job explaining everything that I needed to do went over my problem and helped me resolve it I called two other companies who came out to my house and we’re unable to handle the situation but lasting legacy took care of it in a very timely manner I…
Roger was very professional and straight forward very honest . Made us feel comfortable with his work and felt like we can trust his work. Really recommend Roger.
Thank You To Tech Jacob For Being Professional and Inspecting The True Problem With Our A/C Unit , For A Great Price They Were Able To Start Working The Same Day is A Blessing, Definitely Worth Signing Up For Their Program. Definitely Will Be A Return Customer.
Ok… I can confirm that if you get a flyer in the mail, and schedule to get one of those ridiculously low priced services, it’s for real. I was completely expecting a bait and switch, but that definitely wasn’t the case. Outstanding service from our service tech Max! Based on his outstanding service and attention to…
We had Roger from Lasting Legacy Plumbing and Heating come to repair our air conditioner. Rodger did not disappoint!! Menifee if you need an excellent, honest, knowledgeable repairman call Lasting Legacy’s number! He took time to explain our situation and repaired our system perfectly!♥️
We worked with Roger who was an all around amazing technician! Quick, thorough and proud of his work. He doesn’t beat around the bush and tells you straight forward what’s happening which is the best way to go about this business. He was patient and kind with my 4 year old who thought what he was doing was the bees…
Cristian is very knowledgeable in his job.He explained very well about my AC and heating conditions. Also checked the control wirings, and breaker.
Technician was friendly & extremely professional & completely thorough. 2nd time I have used their services & will definitely use them again.
Rodger was so amazing at showing pictures and explaining the process. He did an amazing job job . Thanks so much
Our experience was very impressive, Roger is very knowledgeable and thorough, he explained all aspects of our system and options going forward...what a outstanding member of your company. Looking forward to a ongoing service with your company.
The tech Roger was great help and it was a pleasure to have him take care of my ac system he made the entire process easy to understand and I would recommend lasting legacy plumbing to all my friends and family members,
Roger was very knowledgeable and took the time to explain every detail.
Roger did a great job. He was very thorough and explained each step of the maintenance process.
As a Vietnam Veteran and a recent Retiree from the Aerospace and Higher Education industry, I would like to share a “secret” in the Inland Empire about a quality organization that provides five star outstanding customer service availability through customer satisfaction: On a recent weekend I decided to post a…
Roger was great. The type that should train others how to treat customers. He explained everything he was going to be looking for, doing, and expectations on how our system should look and perform when he finished. Took photos of everything. Roger exceeded all my expectations.
Awesome company! Received Excellent, Efficient service by Spencer, definitely would recommend him and his company to others!
Roger did an outstanding job with my HVAC tune-up. He was phenomenal, attentive, professional, and extremely thorough throughout the entire service. He took the time to explain everything clearly and made sure every detail was addressed. It's clear that he takes pride in his work and genuinely cares about providing…
Roger C. demonstrated exactly what a service technician can be and should be! His respect for our home was foremost in his call. Roger was polite and considerate and his knowledge is top notch.
Jacob was a lot of help he explain everything to me . He get 5 stars if I could give him more i would. Thank you so much . D. Ornelas 7-20-26
Spencer, on time , explained clearly, very careful regarding the property .I would be glad to have him back.
So happy to have called them. My air had a problem last night. The company was out this morning to explain what was wrong and fixing it ti work. Do not hesitate to call this company. Fast reliable service and friendly from first phone call. Thank you!!
Finding a trustworthy plumber isn’t always easy, but Jesse at Lasting Legacy Plumbing has earned our complete confidence. This was our second time using their services, and once again, Jesse exceeded every expectation. He is professional, knowledgeable, punctual, and takes the time to explain the problem and the…
Andrew was amazing and was so honest and helpful. Definitely staying with this company..
Above and beyond. Thank you so much for your service. Highly recommended based on our own experience. Very obtainable services, and excellent results. We will definitely call later to follow up. Thank you again.
Andrew came by for an inspection and he was simply amazing! He was thorough with his review and assessment. He made everything clear to us and provided all our options with a high level of detail. He had drawings to go with his explanation so that we fully understand the situation. Highly recommend Andrew
Christian, Ryan, Hector, Omar & 2 other techs were Professional, Friendly, Helpful, Efficient. Thank-You, Renee.
Spencer is the greatest! Spent so much time figuring out our problems!
Roger Cuadra provided excellent customer service—professional, knowledgeable, and genuinely helpful. He shared useful tips and clear information that made the whole experience smooth and easy. Highly recommend working with him!
Max Ledesma thoroughly reviewed the financing options and contract details with me. He was professional, knowledgeable, transparent, and took the time to answer all of my questions. I appreciated his patience and clear communication throughout the process, which made me feel comfortable and informed with my…
This company is superb. Their service is amazing and the knowledge they have toward my HVAC system is crazy good. Never met such kind and knowledgeable techs in my life. Roger and Jonathan were GREAT. They both were very kind and knowledgeable! Ryan came over to give us a quote for our ducts and was very nice and…
Great company! Hector the technician was fantastic.
We had a wonderful initial contact with technician Roger Cuadra today. He came to provide service before summer heat, and look at a problem we have with a clogged condenser line. He was professional, polite, very clean in his practice & really explained everything so it was very understandable. We want him back…
Very professional and detail specific explained all necessary maintenance . Roger was excellent 5 star review for sure.
Spencer was great. Thanks
Great customer service
Daniel and isaias were incredible. They even brought portable AC units for my wife and I to use in the house while they worked. Everything was perfect and cleaned up at the end and they were also incredibly kind and service oriented. I installed the thermostats myself and one didn’t work, Isaias helped me figure it…
I had lasting legacy come out after firing a different company .Roger Ciara was my technician and I cannot compliment him enough . Was very thorough, explained all my options with no pressure and most importantly he was here on time ! Grateful Roger came out and he will be my permanent technician moving forward…
It was more than obvious that Cody was very experienced. He came across as very professional and knowledgeable. He really made me and my wife feel like we’re making the right choice.mr Hollis completed the dry wall and fire protection wonderfully. Daniel is a really good worker knowledgeable beyond his age
Our technician Ethan was top notch. Professionalism and honesty is hard to find these days. We couldn't be happier with the service that we decided to get the annual package. I even referred my mom to use them for her AC. I've been ripped off in the past, its nice to know there's still a company you can trust.…
We received excellent service from our technician, Andrew Garcia. Our air conditioner just started blowing warm air on a really hot day last week, which is very hard on my disabled, bedridden husband. Lasting Legacy scheduled a same-day visit with Andrew. Can't tell you how kind, concerned, knowledgeable, and…
I have been with Lasting Legacy for several yrs. Their service goes beyond their purpose for coming out. And don’t leave until they have checked things out several times. I no longer look for other companies to call thank you Roger for coming out you did a good job.
Andrew was amazing and so informative! We will love to have him back to yo keep up on maintenance.
I was very impressed and appreciative of Rogers knowledge and professionalism. He was very thorough with explaining what he was going to do before starting the job and going through it all at the end of the job. he took his time and you can tell that he is very proud of his work. I highly recommend
Excellent service. Very thorough and friendly.
Jonathon was great, professional, quick and has very good knowledge of A/C , thank you guys!
Very knowledgeable and worked efficiently. Would recommend max to come out and service my HVAC system again.
Amazing company and the tech Jonathan was great! Would highly recommend.
Great service!
Jesse did a complete inspection on all of our house, plumbing/pipes, etc. and he was very professional, courteous, and very patient in answering all our questions. Highly recommend him and this company.
Roger came out to do some maintenance on our AC unit. He did a very thorough job on the unit as well as explaining and answering all my questions. I'm also impressed at the speed of the service call. I called this morning and spoke with Carrie and they were able to come out same day. They have great customer service…
Roger was very professional and on time, He was very threwful and explained everything with details and experience for his Job , he did all the services necessary and cleaned Acc equipment and.checked everything that was needed…Excellent Job!!!!
Did a great job and was on time
Jesse Baguyo was very professional and efficient. All went well.
I called this company for a pluming issue. One issue related to water filtration in the kitchen. They would not fix because they wouldn't work with an existing part because they couldn't warranty it. Then they quoted me over $1,100 to replace a faucet in my laundry room sink. They convinced me to buy into their…
Today, Jesse responded to our residence for an A/C tune-up. On time and professional. Before leaving he made sure any questions we may have had would be answered. Best of all, no A/C issues. Wohooo!!!
Max did a service and Ryan came by for a consult for insulation. Both were great. This company is in sync and really seems focused on service. Great find!
Cody and the team were very professional. The job was complete without complaints.
Ethan, from Lasting Legacy was very kind, patient, informative and polite. We look forward to seeing the work done tomorrow. This was written while I was still under the effects of anesthesia from having my appendix removed the day before. While at the hospital, I had a leak under the kitchen sink, for which this…
Fabulous attention to detail. Christian was very thorough.
Jesse was knowledgeable, expedient and did the job well.
Roger came over to do our annual AC maintenance. He was prompt, careful and thorough. He explained his findings (including a failing motor start capacitor). He was able to replace the capacitor while he was here. We are ready for summer. :-) Thanks, Roger and Lasting Legacy!
This is by far the best company I’ve dealt with in many years. Roger was knowledgeable, informative and very professional.
I’m extremely satisfied with Rager’s work. He was very professional and detail-oriented during the inspection, and took the time to explain everything clearly and patiently. He has excellent communication skills and presented his company in a very trustworthy way. He left a very positive impression.
Roger provided great service and very informative. His customer service and attention to detail was above and beyond our expectations. Great job.
Christian was very helpful, informative and professional at he's job service.
Zeke saved the day 🙌 I called Lasting Legacy when the AC at my business stopped working during a heat wave. Everyone that I spoke to was kind, quick, and effective. They fixed the unit that was not cooling, and they made sure all of my units were maintained and operational moving forward.
Roger Cuadra was amazing and provided top tier, detailed service while communicating what my home's needs were! I would rate him 10/10 and will recommend the Lasting Legacy to anyone who asks! Thank you.
Jacob is awesome, he is very professional and knowledgeable great service
I would rate Johnathan higher than 5 Stars if I could. An excellent experience having Lasting Legacy service my A/C needs.
Andrew Garcia was friendly, knowledgeable and great to work with concerning maintenance of our HVAC systems. Highly recommend!
Everything was spot on . On time and very personable. Was very professional and explained everything in detail. Did a quality job and left everything cleaned up . I couldn’t be happier with the furnace and a/c maintenance service . I think I’m gonna try and get them to do some plumbing work next and give it a shot .…
Andrew was very professional and knowledgeabl, he has excellent customer service skills. Andrew spoke highly of the company he works for and seems to love what he does. He was on time and found the issue right away. would highly recommend Lasting Legacy Plumbing Heating and AC to everyone.
Friendly, thorough. Great service.
Great work with Colby Ballard Lasting Legacy Plumbimg Heating and air conditioning. Worker were polite and very hard-working. Did a great job!! I would recommend them to anyone. KimBray
Very friendly office staff. Specialist arrived on time and doing good professional job with suggestions. Just want to say thank you!
Awesome service from Max. Super friendly, polite and knowledgeable.
Great work, very professional
Max was really good!
Well done
Spencer came out and did a very thorough inspection on our AC unit and a repair. He was professional, courteous, and finished in a very timely manner. Prices were reasonable highly recommend this company.
Roger was a superstar.Polite ,efficient,through,and an excellent communicator
Jonathan did a great job of servicing my AC Unit and educating me on the the reasons for his preventative maintenance recommendations. He is a trusted technician. Thanks Jonathan!
I have had Jonathan come to my house twice within the last year to do maintenance work on my A/C he is quick and thorough. He does not give you any bs or try to sell or upgrade he just says this gonna happen if you don’t fix this and this is how much it is. Here is the quote let us know. I will keep going back to…
Andrew was very professional as well as knowledgeable in his service and services options!
Andrew and Javier truly outstanding - above and beyond service!! Arrived for scheduled seasonal check up, which is always outstanding. We were having issues with a water line Andrew jumped in to rescue us cause the main water line was broken we couldn’t turn the water off..Truly a knight in shining armor that stayed…
This was my first experience with Lasting Legacy’s furnace and HVAC maintenance. I was genuinely impressed by Roger Cuadra’s detailed and thoughtful approach. He walked me through every step of the process and even provided before‑and‑after photos. Once the work was completed, I received a thorough report with clear…
Roger completed A/C HVAC System Checking and Maintenance. He explained clearly what he intended to do and solved my problems effectively. Roger is excellent.
Christian was breath of fresh air! He was very informative and professional. He was very efficient! He is clearly conscientious and great representative of Legacy air
Roger was great, bery thorough and professional.
You, have a good technician in Spencer. Thank you
We had such a great experience with Lasting Legacy. Our technician was Roger Cuadra who was sent out for our AC unit/heater. He was knowledgeable, highly informative, and broke things down in a way that was easy to understand. He laid out all of our options, gave us his professional opinion, and ultimately allowed…
Roger was very helpful and was great at explaining how the system works.
Spencer and Cody were such a great help. They explained my problems with my heating/ac system. Showed me exactly why it was happening. I liked how they involved me in the process and explained throughly what they were doing. Showing me a before and after. Was very professional and friendly. Highly recommend.
My wife and I recently moved into our 1992 home, and based on how many "surprises" we've found so far, we fully expected our HVAC inspection and service to reveal costly issues. To our great relief, that wasn't the case. Roger Caudra, our technician, was the picture of professionalism---knowledgeable, warm, and…
Jacob has serviced my house two times now and both times he provided A+++ service. He is very knowledgeable, he explains things so you understand not only the problem but also how things work. Jacob is also very considerate and respectful of my home as well. He was extremely careful to not disrupt the house, not…
Angel and his crew were polite, professional and thorough in installing my new furnace and thermostat. From removing the old furnace with care to getting the new unit up to the attic he and his team rocked. Lasting Legacy Plumbing Heating & Air can be recommend for your HVAC needs.
Roger did an excellent job. He was very meticulous and thorough. Very informative. I would highly recommend him for his work and ethics.
I have been a customer for just over two years and in that time, Priscilla Real has been on the other end of the phone with a kind word and positive outlook. Priscilla has worked through my sometimes tricky scheduling issues and helped me if any hiccups arose. Priscilla is extremely accurate and can explain service…
I can’t recommend Roger Cuadra enough. He provided expert advice on the maintenance he performed at my house. He was very polite and respectful. He also educated me on how to keep my system running at its peak which I appreciate. I was pleased to meet Roger and definitely would be asking for him next time. Thank you…
Jose and Ezekiel, the dynamic duo! Thank you Johnathon and Ryan, Jose and Ezekiel for making this 2nd encounter of business with Lasting Legacy so much smoother, professional, and pleasant than our first. We were hesitant to be returning customers but were left very satisfied and confident with our decision after…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 217 | $19–$176 |
| A/C system maintenance | 181 | $27–$529 |
| A/C system repair | 83 | $202–$998 |
| Heating system maintenance | 62 | $19–$166 |
| HVAC system repair | 55 | $83–$1.2k |
| Water heater installation | 40 | $1.4k–$2.8k |
| Toilet repair | 33 | $205–$786 |
| Drain cleaning | 32 | $57–$655 |