How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELasting Legacy Plumbing Heating and Air
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.
Lasting Legacy Plumbing Heating and Air for HVAC system repair
Clear ✕All 55 Google reviews tagged “HVAC system repair” · showing 40
Cristian was courteous, considerate, informative, respectful and professional. One of the best Lasting Legacy technicians to service our heating system.
Junior was niece, professional and on time. He seemed like a very nice person explained everything and when he left the faucet worked great
Excellent technician and great friendly service. Andrew is an excellent technician and always provides us with amazing customer experience. We should always ask for Andrew for our service issues.
Daniel and isaias were incredible. They even brought portable AC units for my wife and I to use in the house while they worked. Everything was perfect and cleaned up at the end and they were also incredibly kind and service oriented. I installed the thermostats myself and one didn’t work, Isaias helped me figure it…
It was more than obvious that Cody was very experienced. He came across as very professional and knowledgeable. He really made me and my wife feel like we’re making the right choice.mr Hollis completed the dry wall and fire protection wonderfully. Daniel is a really good worker knowledgeable beyond his age
I have been with Lasting Legacy for several yrs. Their service goes beyond their purpose for coming out. And don’t leave until they have checked things out several times. I no longer look for other companies to call thank you Roger for coming out you did a good job.
Spencer was amazing. I wish I could give him a 10 star rating. He explained everything to us went over pictures and we had such a positive experience. We are so glad we found your company. You are very blessed to have Spencer as an employee. Installation headed up by Isaias Barragan and his crew were perfection. His…
Lasting Legacy is a great company. The staff is unbelievable. Each and every one of them. Andre replaced my HVAC system and it is so well done, clean installation. Arrived early worked hard all day and has great attention to detail. Would not have any other company touch my system. I also have to add to the review…
I appreciated the details, times and respect Spencer and Cody during our whole process. Lasting legacy has gained a new customer!
Cody and the team were very professional. The job was complete without complaints.
Jesse was knowledgeable, expedient and did the job well.
Zeke saved the day 🙌 I called Lasting Legacy when the AC at my business stopped working during a heat wave. Everyone that I spoke to was kind, quick, and effective. They fixed the unit that was not cooling, and they made sure all of my units were maintained and operational moving forward.
Jacob was friendly, professional, and very knowledgeable. He explained everything clearly, was respectful of our space, and cleaned up thoroughly before leaving. Such a great first experience with Lasting Legacy. Highly recommend!
Andrew was very professional and knowledgeabl, he has excellent customer service skills. Andrew spoke highly of the company he works for and seems to love what he does. He was on time and found the issue right away. would highly recommend Lasting Legacy Plumbing Heating and AC to everyone.
Friendly, thorough. Great service.
Great work with Colby Ballard Lasting Legacy Plumbimg Heating and air conditioning. Worker were polite and very hard-working. Did a great job!! I would recommend them to anyone. KimBray
Spencer came out and did a very thorough inspection on our AC unit and a repair. He was professional, courteous, and finished in a very timely manner. Prices were reasonable highly recommend this company.
Johnathan was awesome, he helped me get our unit going and worked with me in a very appreciative way, God bless you and I pray He increase your business.
Jonathan did a great job of servicing my AC Unit and educating me on the the reasons for his preventative maintenance recommendations. He is a trusted technician. Thanks Jonathan!
Every process with Lasting Legacy was great! Cody was awesome on Sales. He worked with us to get us the best price. The guys who installed the equipment were on time, very efficient, and polite! The new AC is so much smaller & quieter than what we had prior. They insulate the closet where the furnace is placed. It all has a very clean look.
Roger was great, bery thorough and professional.
These people go the extra mile for you! Very professional & understanding. Pleasant attitudes & work really hard. Would recommend them to do your plumbing, heating & air work.
Fast and. Friendly service
Spencer was very professional, nice and helpful.
Jose and Ezekiel, the dynamic duo! Thank you Johnathon and Ryan, Jose and Ezekiel for making this 2nd encounter of business with Lasting Legacy so much smoother, professional, and pleasant than our first. We were hesitant to be returning customers but were left very satisfied and confident with our decision after…
Great company and great service techs. All the techs that come out are friendly and knowledgeable. I signed up for their subscription for plumbing and HVAC general throughout the year. It's $20 a month but the value is pretty good if you're having issues with your HVAC system like i have. Andrew came out and he was…
Andrew was a great technician. Very polite.
I have had several problems with my HVAC system and a clogged sewer line. The service technicians showed up on time, and worked hard to resolve these issues. Manager was accessible, and took the time to address my numerous concerns. Office staff are patient with me. I want to mention Cesar Chavez, who worked on my…
My experience with the Lasting Legacy was great. Called because the heater wasn’t working. They reviewed it and took extra precautions for safety. From the first phone call to easy scheduling and the Roger’s service. Roger was so helpful and knowledgable. Recommend ✔️
They did a free cleaning and tune up of our systems showed us pics of everything and really helped us understand the do’s and don’ts. Andrew was awesome & very nice to our dog as well.
Great work. Roger C. was very polite and professional. Found the problem and fixed.
Max was great, easy to work with, quick, knowledgable and installed my new Air Scrubber quickly. I'm very happy with being a "member" and recommend them with much gratitude.
From all the choices we had we decided to go with Lasting Legacy and they did not disappoint. From the first telephone call to the service day they exceeded our expectations with great customer service and above all honesty. We are glad we chose them for our heating and air maintenance because they were very honest…
Andrew was very super nice. Super efficient. Cleaned my A.C vent that was very dirty from not have it done for awhile. Cleaned the A.C. unit on the roof, which very much needed it as it looked in the pics he took. And let me know the coils up there were also very dirty and way past the time to have it done. So he…
Andrew did our check up and showed me how a monthly membership was advantageous to our family. I thoroughly enjoyed meeting Andrew and if he's representative of this company, they're great!
I got an appointment with Lasting Legacy and from the very start they were nothing but kind and professional. Roger Cuadra was my technician, who went out of his way to give me literally the BEST service I have ever received from an HVAC company. They don’t make guys or companies like this anymore. I truly have…
Ctistian Vidrio was awesome! Professional, knowledgeable,. Courteous and kind. I enthusially recommend Lasting Legacy.
GIO MORAN did an Excellent Job at replacing my roof top packaged unit, I cannot tell you enough at what a great job everyone I came in contact with at LASTING LEGACY has done to get my AC up and running and me feel comfortable with them preforming this service. We tried everything to get older AC fixed but was to old of a system, Freon not good.
I am very happy with Roger because he was very polite and friendly. He educated me on everything he was doing and things that I need to do to keep my AC functioning well.
Showed up the day I called, fixed the repair with the right tools and skills right away!! Air condition is working great now. Thanks Christian!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 217 | $19–$176 |
| A/C system maintenance | 181 | $27–$529 |
| A/C system repair | 83 | $202–$998 |
| Heating system maintenance | 62 | $19–$166 |
| HVAC system repair | 55 | $83–$1.2k |
| Water heater installation | 40 | $1.4k–$2.8k |
| Toilet repair | 33 | $205–$786 |
| Drain cleaning | 32 | $57–$655 |