How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELasting Legacy Plumbing Heating and Air
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.
Lasting Legacy Plumbing Heating and Air for heating system maintenance
Clear ✕All 62 Google reviews tagged “Heating system maintenance” · showing 60
The tech was professional, friendly and knowledgeable about the systems he worked on. He provided a comprehensive overview of the work done and deficiency found with possible options. He sent pictures of the units he worked on via email in a timely manner . He also provided me information to enroll in their…
Very precise and explained the situation. Clean, careful and protected walls and carpet
Roger was our technician. Nice guy, friendly and respectful. Explained what he was going to do and went over what he did. Professional. 100% recommend getting the yearly service. Peace of mind knowing everything is working well and if something is found wrong it will be repaired.
Max was great. Took time to explain everything clearly and was meticulous.
Roger was very knowledgeable and took time to explain what he was doing and looking for. All results were discussed with me along with pictures, so it was easy to see everything and understand the issues.
Roger was very polite and professional. He thoroughly explained what he would be doing before and what he did after. We have had an excellent experience with all of Lasting Legacy employees.
Jonathan was great and very professional! He explained everything he did and went over the images he took (before and after).
Roger did a great thorough furnace inspection. Very friendly and informative with his inspection. Thanks!
Very professional, and informative. Reasonable pricing. Did a great job of cleaning up after projects were completed.
Excellent, honest service. Replaced filters. Checked and cleaned heater. Ready for winter now
Great company and great services! We had Andrew come out to do our HVAC maintenance and did a wonderful, thorough job! He showed me photos of all the work he completed and gave a detailed report on the condition of the system. Very down to Earth and friendly. Would definitely request him next time for maintenance.
Christian was AWESOME!! We were BLESSED by his attention to detail and thoroughness in maintaining the Furnace. His personality was FANTASTIC and he was easy to get along with. He's ONE of the reasons why we stay with Lasting Legacy. True PROFESSIONALISM!!
Max is excellent in his work and highly recommendable!
Roger arrived on time.He introduced himself,put booties on his boots before entering which is very important to me due to germs that we can carry on our shoes.He was very personable polite & spent a lot of time on my heater maintenance. Afterwards he explained everything that it all looked good but also made…
Legacy came and rectified my concerns. top shelf outfit!
Roger was super nice in letting us know exactly what we needed when he came over for our heating and A/C tune up! Didn't pressure us at all to sign up, very honest, and all around a great technician! Would definitely call up again for another tune up!
Spencer was amazing. He went above and beyond fixing our problem. He was very kind.
We recently had Roger come out and do an inspection and maintenance on our heating system. He reinforced our decision to call Lasting Legacy for a second time. We had them out earlier this year as well. Roger is thorough with his reports, photos and recommendations as well as very knowledgeable about the system, our…
My friend recommended Lasting Legacy to come out and do the maintenance on my heating and air conditioning. Roger. My technician that arrived on time was very friendly ,knowledgeable and gave us great service. He gave us very clear explanations of every detail of what he was doing all along the way . He was very…
Lasting Legacy, what an amazing company! Roger came out to my house to clean and inspect my 30 yr old equipment, He explained all about my heater and air conditioner in a way that nobody has ever talked to me about my equipment, He was so informative and thorough.
Helpful and patiently explained my questions
Christian was here for heating system maintenance. He did his job fast and was very friendly! He can come again.
Spencer Jungel the technician was friendly and polite the whole process. He showed and explained what he would be doing. Excellent customer service. I recommend him for a job well done. Thank you Spencer.
Christian was so nice and was very thorough. He is ALWAYS a pleasure !
Andrew and Javier truly outstanding - above and beyond service!! Arrived for scheduled seasonal check up, which is always outstanding. We were having issues with a water line Andrew jumped in to rescue us cause the main water line was broken we couldn’t turn the water off..Truly a knight in shining armor that stayed…
Rodger Ciara does Outstanding service, exceptional knowledge….very detailed, explains things thoroughly…. Very personable. He’s my guy for all future maintenance on my heating/ AC Systems….5 Stars plus !!!
This was my first experience with Lasting Legacy’s furnace and HVAC maintenance. I was genuinely impressed by Roger Cuadra’s detailed and thoughtful approach. He walked me through every step of the process and even provided before‑and‑after photos. Once the work was completed, I received a thorough report with clear…
Great experience technician arrived on time very friendly and knowledgeable explained everything upfront and went over all the possible problems that may be in the future very informative Roger Cuadna provided the before and after pictures, wonderful job cleaning and explain again the possible problems that may be…
The technician was very professional
Jose and Ezekiel, the dynamic duo! Thank you Johnathon and Ryan, Jose and Ezekiel for making this 2nd encounter of business with Lasting Legacy so much smoother, professional, and pleasant than our first. We were hesitant to be returning customers but were left very satisfied and confident with our decision after…
Roger Cuadra came out today to service our heater unit and just want to thank him for such a clean and thorough job! This company has now taken care of our hvac and water filter system, all done professionally. Thank you Roger
The technician was amazing, very personable, straightforward and clearly knowledgeable about my heating/cooling system. He did the maintenance, cleaned the furnace motor and inside the entire closet…it went from having 3”layer of dust to sparkling (luckily I didn’t have to get up there and look, he kindly took…
The service Tech, Spenser was very professional and he explained everything as I asked questions. I Hoe he returns when its time for updated service check ups.
We had our furnace/heating system maintenance done by Jesse and Javier. They were courteous and professional. We were pleased with their work and explanation of the work done and any work we might consider in the future. We are Lasting Legacy Club members so just had to pay for the new air filter today.
Roger C. was incredibly helpful with assisting me in our yearly heating maintenance. Roger went above and beyond with deep cleaning the inside of our furnace and fan. He provided very useful tips on how to keep good maintenance on our equipment. And at the end, he provided pictures of our equipment along with…
Roger was the nicest repair man that's has ever been in my house, everything was explained thoroughly and efficiently while remaining honest about what the next steps should be. Easiest membership I've ever signed up for, if you need friendly and knowledgeable people these are your guys!
These folks are the best! Every time someone shows up, they are friendly and professional. My kids are always hanging around them and watching them work, but they always handle it with humor and friendliness. We have the service plan subscription and could not recommend it more to keep your AC and heating units in…
Great service. The technician explained everything to me. Standard yearly furnace inspection.
The technician was prompt, courteous, professional, and very friendly. His work on the job was great. He explained and provided detailed information and instructions on everything he said he was going to check out and perform all necessary tasks. I would recommend him to all my friends and neighbors.
Lasting Legacy is a top tier provider. I subscribe to the annual maintenance plans. Couldn’t be easier. The office calls, schedules at my convenience. Workers are on time, polite, clean and efficient .
Roger is an exceptional individual… his enthusiasm is infectious… his desire to do a great job is obvious… I would start my own business if I could hire him….
Very professional, friendly and on time
Roger was great. Very thorough and took the time to explain what he was doing/working on. Very professional. Pleasantly surprised with the job performed. Would request Roger again for any A/C and/or heater needs when booking a job with Lasting Legacy.
Nice young man who explained what work he completed.
Andrew our service technician was wonderful. Professional, polite, informative and did the service leaving absolutely no mess.
I received a postcard in the mail. I called the company and I was very pleased with my first phone call. Their technician Roger was on time. He was dressed professionally and introduced himself. Roger is very personable and I felt comfortable with him working in my home the whole time . He was very trustworthy and…
Great work by Jr. who conducted a great assessment on the needs in my home. Definitively recommend Lasting Legacy.
From the moment i called Lasting Legacy i knew we were in good hands. Great customer service in scheduling an ac and heater service. Roger Cuadra was the tech and he spent so much time going over our two units and what he was doing to service them. He gave us cleaning tips to help make our units last longer and…
Andrew was very super nice. Super efficient. Cleaned my A.C vent that was very dirty from not have it done for awhile. Cleaned the A.C. unit on the roof, which very much needed it as it looked in the pics he took. And let me know the coils up there were also very dirty and way past the time to have it done. So he…
Very professional, clean and kind! Glad I chose Lasting Legacy!!
I got an appointment with Lasting Legacy and from the very start they were nothing but kind and professional. Roger Cuadra was my technician, who went out of his way to give me literally the BEST service I have ever received from an HVAC company. They don’t make guys or companies like this anymore. I truly have…
GIO MORAN did an Excellent Job at replacing my roof top packaged unit, I cannot tell you enough at what a great job everyone I came in contact with at LASTING LEGACY has done to get my AC up and running and me feel comfortable with them preforming this service. We tried everything to get older AC fixed but was to old of a system, Freon not good.
Very friendly and explained everything he was doing, great job !
Christian was very polite and respectful. He explained everything he did and showed me pictures of his work.
Very professional, friendly and engaging. Explained everything clearly. The techs are always really nice people.
I completely trust their work. I value that they put safety first. They offered me many options for my issue. They were also quick to respond to my call and everyone is very polite and professional.
Always professional and smiling! Does an outstanding job and goes above and beyond to accommodate and do more than expected. Maintains both my heater and air conditioning at each season. Will always use his service!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 217 | $19–$176 |
| A/C system maintenance | 181 | $27–$529 |
| A/C system repair | 83 | $202–$998 |
| Heating system maintenance | 62 | $19–$166 |
| HVAC system repair | 55 | $83–$1.2k |
| Water heater installation | 40 | $1.4k–$2.8k |
| Toilet repair | 33 | $205–$786 |
| Drain cleaning | 32 | $57–$655 |