Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Lasting Legacy Plumbing Heating and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Lasting Legacy Plumbing Heating and Air

San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews

📞 Call (909) 333-5282Request a call backWebsite ↗

Report card

Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lasting Legacy Plumbing Heating and Air is better than 95% of water softener repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 93% of water softener repair.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lasting Legacy Plumbing Heating and Air is better than 100% of water softener repair.A
100

Reviews for your job

Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.

Lasting Legacy Plumbing Heating and Air for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Plumbing leak repair”

EricLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

This company is great. They did an install of a tankless water heater and whole house filtration and softener system. They were very communicative through the whole process, even through permitting. I definitely felt cared for and will plan to use them for maintenance and other projects. I have used them for almost…

Paid $1,000+Reasonable priceWater heater installationHVAC system maintenancePlumbing pipe repair
april1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Had issues with water pipe aeration. I requested Juan Munoz, from the previous job installing a garbage disposal. We always appreciate the detailed explanation of work, and preventative maintenance he gives us.

Paid $200–400Reasonable pricePlumbing leak repairService not listed
Olivia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very respectful, knowledgeable, and accommodating. Was given all the information to make a decision that best fits not only my wallet but my home's necessities. I didn't feel pressured to upgrade services and was still treated with top-tier quality service. Juan and Junior were stellar and I look forward to doing business with them in the future.

Customer photo from Olivia's review
Paid $1,800–2,000Reasonable pricePlumbing leak detectionFaucet repairPlumbing leak repair
Josephine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesse was the best repairman we have ever had!

Paid $200–400Great pricePlumbing leak repair
V.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Lasting Legacy provides outstanding AC and plumbing services and is our go to company for needs in these areas. Most recently we had a challenging water leak that was running from an upstairs bathroom through a light fixture in the first floor kitchen. Jorge Estrada, from Lasting Legacy, was our plumber and his…

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast service as always

Paid $600–800Reasonable pricePlumbing leak repair
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Juan was professional, prompt, and courteous. Listened to the problem, quickly identified the problem, rapid fix! Highly recommended

Paid $800–1,000Reasonable pricePlumbing leak repair
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Huge leak under the front porch. Massive amount of work that they got done in about two days. Everybody who came out to work on this project was extremely knowledgeable and professional

Paid $2,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
JohnLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful experience and Edgar took care of the under the sink leak issue in a jiffy. I always wanted to give this company a shot and they did not disappoint. Will definitely use this company for my future plumbing and heating needs.

Paid $100–200Reasonable pricePlumbing leak repair
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Juan, who I requested, came out today and changed two valves. He did a great job and was friendly as usual.

Faucet repairPlumbing leak repair
ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very, very pleased with the explanations and professionalism.

Great priceToilet repairPlumbing leak detectionWater tank repair
Ingrid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jesse did an excellent job repairing my water hose spigot. He was quick and very friendly. He was also very thorough and explained everything very well.Will recommend Lasting Legacy to everyone I know!

Great pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptional Service from Lasting Legacy Plumbing, Heating, and Air Conditioning! I recently had the pleasure of working with Lasting Legacy Plumbing, Heating, and Air Conditioning, and I must say, they exceeded all my expectations. Spencer and Jr. provided outstanding service, and I can't thank them enough for…

HVAC system repairPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Ariell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lasting legacy has been so professional to work with and can’t recommend them enough!! Thank you Colby and Junior for everything!

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had these guys over to service our plumbing and HVAC systems, and their people are top-notch. Working with them feels like have professionals in the family. The company itself is relatively young, but it's clear they're doing what it takes to provide great value for premium service and reward customers who are…

Ductless heating & A/C servicesHVAC system maintenancePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Sajid9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality

Price

$176-60% vs typical water softener repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 44%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance217$19–$176
A/C system maintenance181$27–$529
A/C system repair83$202–$998
Heating system maintenance62$19–$166
HVAC system repair55$83–$1.2k
Water heater installation40$1.4k–$2.8k
Toilet repair33$205–$786
Drain cleaning32$57–$655

Compare with

Elite Plumbing & Drains LLC logoElite Plumbing & Drains LLCExperts Score 99San Bernardino · 4.99★Cisneros Brothers Plumbing logoCisneros Brothers PlumbingExperts Score 98San Bernardino · 4.97★Red Rocket Plumbing logoRed Rocket PlumbingExperts Score 97San Bernardino · 4.97★