How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELasting Legacy Plumbing Heating and Air
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.
Lasting Legacy Plumbing Heating and Air for toilet repair
Clear ✕All 33 Google reviews tagged “Toilet repair”
Very good work. Explained what I needed to have done to make everything work better. Thank you for coming to my rescue ❤️
Super professional and courteous to my wife and I. As seniors we appreciate the respectful way he and David treated us while explaining the many issues we have to address. Thanks
Juan was very thorough and not only fixed the issues but also gave good further recommendations.
We had a leak on our toilet. We had a good experience with Juan Muñoz. He is very knowledgeable, helpful, and profesional. Thank you Lasting Legacy.
Rafael was very friendly and knowledgeable. Thank you so much for coming at an earlier time..
Lasting Legacy provides outstanding AC and plumbing services and is our go to company for needs in these areas. Most recently we had a challenging water leak that was running from an upstairs bathroom through a light fixture in the first floor kitchen. Jorge Estrada, from Lasting Legacy, was our plumber and his…
Juan Munoz did a fantastic job. He was congenial, informative and friendly. Juan took me step by step through the process professionally and clearly. I received quite an education. And the cost, truly was much less than I expected. Being a “Member” is something I wish I had done years ago. Joe G. Beaumont, CA.
Thank you to Jorge for quick and effective service! Not only did he answer any and all questions I had, but he showed respect and was professional. Very friendly and kind. Thank you for your help Jorge, my family and I appreciate your help! (If I could give more stars, I would!)
Juan M. and David were professional, personable and thorough in their explanations and assessments and presented me with all the information I needed to make an informed decision. They handled the repairs quickly and cleanly. Very satisfied!
Excellent service! Jorge and David were knowledgeable, very polite and respectful. I would ask for them again if I have issues. I highly recommend Lasting Legacy Plumbing.
Finding a trustworthy plumber isn’t always easy, but Jesse at Lasting Legacy Plumbing has earned our complete confidence. This was our second time using their services, and once again, Jesse exceeded every expectation. He is professional, knowledgeable, punctual, and takes the time to explain the problem and the…
We had our water heater replaced today (went tankless). Carson and Cesar competed our service, and impressed us from the start. Up front with communication, updates through the date, and kind! We have a newborn at home, as does Cesar, so it was nice to also connect personally with them. Thank you both for a great…
Juan Munoz was our plumber from Lasting Legacy. He arrived within our given time, and explained everything thoroughly with the estimate. He was courteous, neat and I am pleased with the job he did. Thank you 😊
As a retired contractor, Juan presented himself very honorably and I can say everyone was polite and I recommend these guys
Juan was very professional and knowledgeable in his work
Received a flyer in the mail, contacted the company, very professional and Great customer service. I received an appointment the same day. Our technician Juan, was excellent, very informative, explained and showed us all the diagnostic repairs, very reliable. He completed toilet installation, tub spout shower…
Christian is awesome! He will be my go to guy! I signed up for the comfy plan. I'm so glad to have found lasting legacy! Will recommend to everyone! Oct. 20 2025I would like to add that I had a terrible situation with my waterheater that was located by Jesse. Then I received 2 of the greatest men who came out…
Spencer was friendly and always does a great job. I have never meet a more capable and caring group of staff. From the integrity of the owner, Colby to the cheerful and helpful office staff, Priscilla and Cynthia, to the excellent and knowledgeable workers, Cody, Gio, Cesar and Jorge, who were kind and…
On time, professional, provided pictures/video of work in progress. Quality job@
Trevor did an amazing job repairing our leaky shut off valve . Saved us tons on preventing water damage to the home .
Very good customer service and the technician was very nice to my wife and helped us out on the bill
Juan and Carson are exceptional plumbers. I enjoyed their working knowledge and technical skills. It was a pleasurable experience having them in my home . I will recommend them to my friends and neighbors. Thank you!
Trevor did a great job!
Ray and Carson came out to look at an upstairs toilet flange problem I was having which I did not feel safe about doing myself without the possibility of causing damage to our downstairs ceiling. Both gentlemen were very detailed and helpful when providing the different available options to resolve the problem. Once…
Both guys did a great job.
Very, very pleased with the explanations and professionalism.
Very knowledgeable, informative and friendly.
So glad I found Colby!!! Professional, knowledgeable and resolved my problem quickly. Thank you. Give this man a raise !!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 217 | $19–$176 |
| A/C system maintenance | 181 | $27–$529 |
| A/C system repair | 83 | $202–$998 |
| Heating system maintenance | 62 | $19–$166 |
| HVAC system repair | 55 | $83–$1.2k |
| Water heater installation | 40 | $1.4k–$2.8k |
| Toilet repair | 33 | $205–$786 |
| Drain cleaning | 32 | $57–$655 |
