How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORELasting Legacy Plumbing Heating and Air
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 1,947 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Lasting Legacy Plumbing Heating and Air for 8 kinds of job.
Lasting Legacy Plumbing Heating and Air for water heater repair
Clear ✕All 28 Google reviews tagged “Water heater repair”
Very gracious, very professional young man. Took his time did good work
Juan is knowledgeable, experienced, friendly, and approachable prilofessional. We were very pleased with his service.
Ethan Gray arrived and was swift and considerate. He performed our Tankless water heater flush and he checked our Error code 10 problem and found out it was a clogged condensation reservoir. Very respectful and would recommend this company to anyone that needs plumbing service. I will definitely save this company for future services!
Ethan came out to do a tankless heater descale. He was professional and friendly. He arrived on time He worked quickly and efficiently. He identified some other problems and immediately called his supervisor to come out to give us a quote on repairs. All in all , we are happy with the service and would call again for any other plumbing needs.
ALL were very professional and courteous . Rafael was on time and in contact by text to let me know arrival. He did his work in good time and was friendly, informative and answered all my questions. Very happy with the company.
David and Ethan serviced our water heater and taught us some important things so now to keep improving our life with the proper equipment. ❤️❤️
Lasting Legacy is a family run business and everytime one of their repairmen come for whatever service is needed, they are very approachable and professional. Highly recommend signing up for the membership contract.
This review is long overdue but necessary. We were so impressed by your company. You came out Friday after 6pm to see what we were dealing with. Jose communicated with us every step of the way as well as the office staff keeping us informed of the multiple dates and times you would be back out to our house since the…
I received excellent service from Juan Muñoz He was professional, friendly and knowledgeable
Jesse was absolutely amazing. He was very helpful in talking us through on what he was doing and what needs to be done.
Juan is a real professional. He gave a thorough explanation of his findings and provided us several options to get hot water in my home again. His work is clean and for the amount of work he did, was surprisingly fast. Very happy with the service provided
Edgar was awesome, professional, efficient and knowledgeable
Great experience with Lasting Legacy Plumbing. Juan is very knowledgeable and did a great job on with my tankless water heater. The quality of the work and the level of detail provided left me with an actionable path forward.
Great service, the Tech knew exactly what he was doing and fixed the water heater just in time!
Jesse came out to look at my tankless water heater. He was very knowledgeable and very helpful in fixing my issue. Amazing company!
Ethan was prompt, professional and knowledgeable. I had a great experience and I highly recommend his services.
Juan was very professional, very informative (I appreciate him for explaining the process, components, and findings.) He was very thorough with his work and showed and explained deficiencies that should be repaired for safety reasons. I appreciate his work tremendously, two thumbs up! Thank you.
Ethan was ultra polite, explained the service and made useful recommendations.
Very, very pleased with the explanations and professionalism.
We were very pleased once again with our service technician Trevor would was very knowledgeable and helpful in replacing the old plastic valve on our leaking water heater tank and replaced it with a longer-lasting metal value. He also performed a complete inspection of all possible needed plumbing repairs with no…
Very professional, friendly and engaging. Explained everything clearly. The techs are always really nice people.
Colby came by today to diagnose a problem with my tankless hot water heater. He was polite, professional, knowledgeable, and friendly. Rather than a hard sell to replace my unit, he recommended a no-cost solution to extend the life of my old one. And he didn't even charge me for the service call! Definitely recommend him.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 217 | $19–$176 |
| A/C system maintenance | 181 | $27–$529 |
| A/C system repair | 83 | $202–$998 |
| Heating system maintenance | 62 | $19–$166 |
| HVAC system repair | 55 | $83–$1.2k |
| Water heater installation | 40 | $1.4k–$2.8k |
| Toilet repair | 33 | $205–$786 |
| Drain cleaning | 32 | $57–$655 |
