Auto body shop · Richfield, WI · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%98+13.9Replies to reviews 7%54+3.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#73 of 80 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 9%
4.8★★★★★39 Google reviews · 21 photos
92%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Laubenheimer's Garage Collision Center at a glance
Google reviewers rate Laubenheimer's Garage Collision Center 4.8 out of 5 based on 39 reviews, with the owner responding to 49% of them. Customers frequently cite fair pricing, friendly staff, and high-quality body work, including paint matching and repair of vintage vehicles. Some reviewers note that the shop provided quick estimates and sourced hard-to-find parts. However, low-star reviews indicate that some customers found initial estimates too high or felt they were referred to other collision centers.
Google rating: 4.8 out of 5 from 39 reviews (92% five-star).
Reviews on this page: 39 Google reviews (30 with written comments, 2 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: September 28, 2026.
Service: Car Detailing Service serving Richfield, Wisconsin.
Data from Google, last updated October 26, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
This companyCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Laubenheimer's Garage Collision Center: 87/100 on this factor. Category median: 96.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Laubenheimer's Garage Collision Center: 86/100 on this factor. Category median: 96.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Laubenheimer's Garage Collision Center: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Laubenheimer's Garage Collision Center: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Laubenheimer's Garage Collision Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Laubenheimer's Garage Collision Center: 54/100 on this factor. Category median: 100.C
54
Bar = this company · dark tick = category median.
Star ratings
39 Google reviews we collected
4.8of 5
5 stars3692%
4 stars13%
3 stars00%
2 stars13%
1 star13%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
95%praise
Praise3995%
Complaints25%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Price & value1332%
Quality & results1024%
Staff & attitude1024%
Would recommend410%
Speed & response25%
Honesty & trust25%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a great job and had no problem doing my Rocker panels at the same time for a reasonable price.”
“Friendly shop, attention to detail, above and beyond work, I recommend this shop.”
“Consistently get the best service, friendly, helpful, attentive, good prices.”
“I highly recommend Laubenheimer’s for your vehicle’s bodywork.”
“Fast and friending service with transportation to and from your house - nice touch!”
“Very reliable and friendly service that won't hurt your budget.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Laubenheimer's Garage Collision Center for 2 kinds of job. Pick one to see what they paid and said.
WadeLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Friendly shop, attention to detail, above and beyond work, I recommend this shop.
Reasonable pricePaintingBody & Trim
GavinLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The guys at Laubenheimers painted my bumper on my 2014 f250 and 2016 S4. Flawless work! I bought a cheap Chinese replacement bumper for my Audi and they made it look better than factory! With installation they took care of me by adding bolts into the bottom of the front lip to secure it on even better! Will always come back to these guys!
Phil12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Been a customer for about 7 years. Consistently get the best service, friendly, helpful, attentive, good prices. We won't bring our car anywhere else.
KrisLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great people great work. They were going to replace the front two fenders on my Ram. I found the fenders online and they went to the Ram dealer and convinced them to match the price that I found. The quote to paint and install was $1900. When I picked up the truck today the price was $1300. They were going off of…
Great pricePaintingBody & Trim
PatrickLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Had my truck fixed up here after hitting a deer head on. They did a great job and had no problem doing my Rocker panels at the same time for a reasonable price.
JoshuaLocal Guide · 154 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★
I dropped my mother's friend off here yesterday as she had her front bumper replaced by their collision center.
Friendly shop, attention to detail, above and beyond work, I recommend this shop.
Price assessment: Reasonable price
Services: Painting, Body & Trim
Response from the owner · 3 weeks ago
We're truly grateful for your kind words, Wade. It's wonderful to know that our team's attention to detail and dedication left a positive impression on you. Thank you for recommending our shop!
Nick Krueger15 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Nick, we're thrilled that your experience went beyond expectations. Your kind words and positive feedback mean a lot to us. We're here whenever you need us!
Gavin BrandowLocal Guide · 19 reviewsiTotal number of Google reviews Gavin has written across all businesses on Google Maps, not just this one.
The guys at Laubenheimers painted my bumper on my 2014 f250 and 2016 S4. Flawless work! I bought a cheap Chinese replacement bumper for my Audi and they made it look better than factory! With installation they took care of me by adding bolts into the bottom of the front lip to secure it on even better! Will always come back to these guys!
Response from the owner · 2 months ago
We appreciate your feedback, Gavin! It's fantastic to hear how pleased you are with the flawless paint job and extra care taken with your vehicles. We're delighted to have earned your trust and look forward to assisting you in the future.
Phil Bender12 reviewsiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Been a customer for about 7 years. Consistently get the best service, friendly, helpful, attentive, good prices. We won't bring our car anywhere else.
Response from the owner · 5 months ago
Phil, we're truly pleased to hear about your continued satisfaction over the years. Your kind words about our service and team mean a lot to us. We look forward to being here for all your car needs in the future.
Kris SchoonoverLocal Guide · 18 reviewsiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Great people great work. They were going to replace the front two fenders on my Ram. I found the fenders online and they went to the Ram dealer and convinced them to match the price that I found. The quote to paint and install was $1900. When I picked up the truck today the price was $1300. They were going off of the flat rate book that said it should take 7.5 hours to paint the fenders. Laubenheimer’s thought that was way too much time so they only charged me what it took! On top of that the work is impeccable.
Price assessment: Great price
Services: Painting, Body & Trim
Response from the owner · a year ago
Thank you so much! It was a pleasure to work with you! Glad we could help!
Shianne KLocal Guide · 37 reviewsiTotal number of Google reviews Shianne has written across all businesses on Google Maps, not just this one.
Had my truck fixed up here after hitting a deer head on. They did a great job and had no problem doing my Rocker panels at the same time for a reasonable price.
Joshua GieseLocal Guide · 154 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
These guys are so nice fair, and they do great work. I have always had a great experience here. They’re more than fair. Pricing was definitely the reason why we started going there, but the quality of their work and their kindness is the reason why we will always come to them.
