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Launchpad Learning Center

Day care center · Garland, TX · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%79+46.4Reliability 26%65+17Value 15%82+12.5Experts Score= 76Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 25 child care agenciesPosition by Experts Score among all companies we track in this category. · better than 50%
4.7 ★★★★★ 28 Google reviews · 10 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
57%reviews answered by the owner
Jun 2026latest review

Launchpad Learning Center at a glance

Google reviewers rate Launchpad Learning Center 4.7 out of 5 based on 28 reviews, with the owner responding to 57 percent. Parents frequently praise the center's clean facilities, Christian curriculum, and effective communication through the Brightwheel app. Staff are described as attentive and kind, ensuring children feel safe and engaged daily. However, some low-star reviews criticize the scheduling of tours during non-business hours and report a lack of professionalism during the enrollment process.

  • Google rating: 4.7 out of 5 from 28 reviews (93% five-star).
  • Reviews on this page: 28 Google reviews (28 with written comments, 2 with photos).
  • Owner responses: the business replied to 57% of reviews.
  • Most recent review: June 17, 2026.
  • Service: Child Care Agency serving Garland, Texas.

Data from Google, last updated October 25, 2026.

Score profile vs other child care agencies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

Satisfaction79Reliability65Craft & service–Value82Momentum100Replies to reviews–Satisfaction: 79 (median 79)Reliability: 65 (median 71)Value: 82 (median 87)Momentum: 100 (median 100)
Launchpad Learning CenterChild Care Agencies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Launchpad Learning Center: 79/100 on this factor. Category median: 79.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Launchpad Learning Center: 65/100 on this factor. Category median: 71.B
65
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Launchpad Learning Center: 82/100 on this factor. Category median: 87.A
82
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Launchpad Learning Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
–

Bar = this company · dark tick = category median.

Star ratings

28 Google reviews we collected

  • 5 stars2693%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star27%

Praise vs complaints

Phrases our text analysis found in 28 written reviews

  • Praise3793%
  • Complaints38%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price114%
  • Reasonable686%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1538%
  • Would recommend923%
  • Quality & results513%
  • Communication410%
  • Honesty & trust410%
  • Speed & response25%
  • Price & value13%

What customers talk about

We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I could go on and on about how loving, caring launchpad staff are for with my kids, it’s heartwarming to me.”
  • “Would highly recommend for christ centered care for children!”
  • “My children have been going for about 2 years and I have had a wonderful experience with the staff and center itself.”
  • “The teachers are communicative and my son loves it!”
  • “From the very beginning, they have shown such genuine kindness, patience, and love, and it is so clear that they truly care about the children and fam…”
  • “The administration have been very responsive to any issues and the curriculum is very engaging at levels.”
  • “I also feel as if they’re prices are extremely reasonable especially considering everything they offer :)”

People customers mention

  • Rita 4 reviews
  • Jordan 3 reviews
  • Christian 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Launchpad Learning Center for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Angela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We’ve had such a good experience with Launchpad. The teachers are communicative and my son loves it!

Reasonable price
violetsosa224 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Launchpad! Our kids have been attending for a few years and they love it! I have 2 attending now, but have had 3 all together. My kiddos have had days where they don’t want to attended daycare at all (coming in screaming) staff handles it very well by giving them extra attention and getting them…

Reasonable priceEducational services
ChaseLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our kids have been attending Launchpad for the past few years now and have learned so much. The administration have been very responsive to any issues and the curriculum is very engaging at levels. Would highly recommend for christ centered care for children!

Reasonable priceEducational services
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I could not he happier with the care provided at Launchpad. They have the most kind compassionate teachers, and Jordan is a fantastic director. No one is there for "just a job" they truly care for the kids!

Katarsha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Launch Pad is a very good daycare that I will recommend to anyone! The staff are very friendly and trustworthy! My daughter learns so much from them! And always happy going to daycare and happy when I pick her up! I give this place 10+ stars and beyond because of the teachers that take good care of your child! Your…

Erik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve had a great experience here! The staff is caring, friendly, and truly loves the kids. It’s such a safe, fun place, and we always feel good knowing our child is in great hands. We’re so thankful for everything they do and highly recommend this daycare!

Great priceEducational services

Photos

Customer reviews

4.7 ★★★★★ 28 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angela Jensen10 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve had such a good experience with Launchpad. The teachers are communicative and my son loves it!

  • Price assessment: Reasonable price
violetsosa224 reviewsTotal number of Google reviews violetsosa22 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Launchpad! Our kids have been attending for a few years and they love it! I have 2 attending now, but have had 3 all together. My kiddos have had days where they don’t want to attended daycare at all (coming in screaming) staff handles it very well by giving them extra attention and getting them to calm down. By the end of the day they have had an amazing day. I could go on and on about how loving, caring launchpad staff are for with my kids, it’s heartwarming to me. Launchpad really becomes family not just a drop of daycare.

  • Price assessment: Reasonable price
  • Services: Educational services
Chase MchargueLocal Guide · 4 reviewsTotal number of Google reviews Chase has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our kids have been attending Launchpad for the past few years now and have learned so much. The administration have been very responsive to any issues and the curriculum is very engaging at levels. Would highly recommend for christ centered care for children!

  • Price assessment: Reasonable price
  • Services: Educational services
Christina Salter2 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I could not he happier with the care provided at Launchpad. They have the most kind compassionate teachers, and Jordan is a fantastic director. No one is there for "just a job" they truly care for the kids!

Shellbi Wright7 reviewsTotal number of Google reviews Shellbi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We absolutely love this daycare and the incredible teachers who care for our son each day. From the very beginning, they have shown such genuine kindness, patience, and love, and it is so clear that they truly care about the children and families they serve. One of the greatest comforts as a parent is knowing your child is safe, loved, and happy when you leave them in someone else’s care, and that is exactly how we feel here every day. The teachers create such a warm and nurturing environment, and we have seen our son grow so much emotionally, socially, and academically. What means the most to our family is knowing that the foundation of their teaching is rooted in the love of Jesus. That faith-centered environment brings such peace to our hearts and reassures us that our son is being surrounded by kindness, compassion, encouragement, and strong values throughout the day. We are beyond thankful for this daycare and all of the amazing people who make it feel like a second home for our child. We truly could not recommend them more highly!

  • Price assessment: Reasonable price
Claudia Moreno2 reviewsTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been with Launchpad since 2023. We searched for a long time to determine which daycare would be a great fit for our family. My son and daughter are both thriving and are excited to go to school. Which tells you alot about how they are being treated. Once we met Jordan and her team we had a sense of peace of having our kids spend their days at Launchpad while my husband and i have to work. I love all the teachers that have been at Launchpad. The nursery is filled with the kindest and most nurturing ladies I have ever met. We are now in the 2 and 3 year old room and I can't say enough good things about the teachers ALL of them are great. They go above and beyond. They actually care about teaching the kids about God's love through play and also challenging them on learning colors and numbers. They are always communicating sending lesson plans so i know what is being taught each week. I also love receiving little phtos and videos through out my day. If you have any concerns or just need to talk the team is very transparent and willing to chat. They truly love the kiddos and want to see them grow. We love Launchpad and truly so thankful.

  • Price assessment: Reasonable price
  • Services: Educational services
Katarsha Shortie5 reviewsTotal number of Google reviews Katarsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Launch Pad is a very good daycare that I will recommend to anyone! The staff are very friendly and trustworthy! My daughter learns so much from them! And always happy going to daycare and happy when I pick her up! I give this place 10+ stars and beyond because of the teachers that take good care of your child! Your child will learn Bible scriptures and other educational resources! Launch Pad at Lavon Drive Baptist Church is so amazing!

Erik Crawford1 reviewTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve had a great experience here! The staff is caring, friendly, and truly loves the kids. It’s such a safe, fun place, and we always feel good knowing our child is in great hands. We’re so thankful for everything they do and highly recommend this daycare!

  • Price assessment: Great price
  • Services: Educational services
Sarah Emery11 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We absolutely love Launchpad in Garland! Our 3 yr old and 2 yr old have attended this faith-based daycare and since they were infants, and they are excited to go every morning. The staff is so kind, supportive, and always keeps us informed throughout the day. During a difficult season when we had to temporarily pull one of our children out for financial reasons, they were incredibly understanding and caring. We love that our children are learning in a safe, loving Christian childcare environment, and we are so thankful for the care they receive every day!

  • Price assessment: Reasonable price
Amber Moore15 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have two children, one of which had a Nanny her younger years and the other has been at Launchpad for 4 yrs now. I love this place, they have the utmost respect for us parents and take tremendous care of our kiddos. If you're looking for a safe Christian based place for your child to be, it's here at Launchpad at Lavon Drive Church.

Launchpad Learning Center on Google Maps →

Business details