Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer
Wedding photographer · Jacksonville, FL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 78 videographersiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★122 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer at a glance
Google reviewers rate the photographer 5/5 across 122 reviews, noting prompt communication, organized timeline planning, and quick photo delivery. Clients describe sessions as comfortable and adaptable, highlighting the photographer's ability to guide posing, manage large groups, and handle various locations. The business accommodates diverse needs, including engagement, family, and event photography, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 122 reviews (100% five-star).
Reviews on this page: 122 Google reviews (114 with written comments, 31 with photos).
Owner responses: the business replied to 73% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
This companyVideographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer: 100/100 on this factor. Category median: 97.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.
Star ratings
122 Google reviews we collected
5.0of 5
5 stars122100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 114 written reviews
98%praise
Praise18698%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1257%
Reasonable943%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6233%
Would recommend5026%
Speed & response2614%
Honesty & trust1910%
Quality & results158%
Communication126%
Price & value53%
What customers talk about
We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Not only is she incredibly professional, organized, and talented, but she genuinely loves what she does, and it shines through in every aspect of her work.”
“I highly recommend considering Laura if you want true color and timeless photos for your big milestones!”
“We have had the pleasure of working with Laura over the last few months for our Engagement and Wedding photos and cannot recommend her enough!”
“We are in love with the photos she delivered, and she was very communicative and prompt throughout the entire process.”
“She’s honest, helpful, calm, flexible, and fun to have around!”
“She’s patient, creative, detail-oriented, and truly pours her heart into her work.”
“She was very responsive, had a great survey to help us nail down our style of photography, and great communication about our plans for the day of shooting.”
“My scrolling time was worth it because Laura was, and is, the best in all categories.”
People customers mention
Photography4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer for 3 kinds of job. Pick one to see what they paid and said.
EdgarLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My husband and I worked with Laura for our elopement portrait session in St Augustine, and we could not be happier with our decision. We are in love with the photos she delivered, and she was very communicative and prompt throughout the entire process.
Laura helped us plan the timeline, recommended various shoot…
Great priceWedding and engagement
JessicaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
A few months ago my fiancé and I got our engagements photos done by Laura and we are so happy we did!! Laura’s photography is absolutely stunning. We had a couple requests for our session which included having our dog join as well as some friends (to keep watch of our dog when he wasn’t in the photos), and Laura was…
AmeliaLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
WE LOVE LAURA!! Laura was such a joy to work with throughout the entire wedding process - from the discovery call all the way to gallery delivery. She delivers the photos so fast, is so organized, and was so much fun to have there on our special day. Laura captured my vision and every detail from our day and I absolutely couldn't be happier!!
Reasonable priceWedding and engagement
Charlene8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We hired Laura to photograph our wedding and she was outstanding! A true professional!
Wedding and engagement
Julie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Laura was amazing! We hired Laura to capture a very special occasion where all 45 family members were together on vacation. Laura was the perfect blend of calmness and control. Keeping everyone relaxed while being in complete control of a large group. We had a crazy downpour right in the middle of the session and…
Great priceFamily and group
Kaycie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Laura is a gem! She was the one perfect photographer to be part of my wedding experience. She stayed on top of happenings with the venues we wanted for photos, and that meant everything. She’s incredibly kind and a bit nerdy, so it was very easy to form a connection. Moments I will cherish forever were captured, and…
Laura is truly the most incredible photographer and human being on the planet! If you’re considering booking her, DO IT. You will not regret it!
Not only is she incredibly professional, organized, and talented, but she genuinely loves what she does, and it shines through in every aspect of her work. My entire family could not stop complimenting her throughout our wedding weekend!
Laura photographed our engagement session, welcome party, and wedding day, and I cannot express how grateful I am that we chose her to capture these special moments. Beyond the stunning photos, what I appreciated most was how she made me feel throughout the entire experience.
One thing I cannot emphasize enough, especially for brides who aren’t used to being in front of a camera, is how effortless Laura makes the entire process. You don’t have to worry about knowing how to pose, where to look, or what to do with your hands. She guides you through everything so naturally and makes you feel comfortable, confident, and beautiful. As someone who has worked with different photographers, I can tell you this is such an underrated quality. And as a bride already experiencing decision fatigue, having someone who takes the guesswork out of photos is PRICELESS.
Laura makes it so easy to simply show up, enjoy the moment, and trust that she is capturing everything beautifully. And the final photos? Absolutely breathtaking.
I genuinely wish I could relive my entire wedding day just to work with her all over again. That’s how much I loved our experience.
Choosing Laura was one of the best decisions we made for our wedding. She is more than just an incredible photographer; she is someone who truly cares about her couples and goes above and beyond to make the experience unforgettable.
If you’re lucky enough to have the opportunity to work with her, take it. You will be so thankful you did!
Price assessment: Great price
Services: Events and parties, Wedding and engagement
Edgar HarrellLocal Guide · 9 reviewsiTotal number of Google reviews Edgar has written across all businesses on Google Maps, not just this one.
My husband and I worked with Laura for our elopement portrait session in St Augustine, and we could not be happier with our decision. We are in love with the photos she delivered, and she was very communicative and prompt throughout the entire process.
Laura helped us plan the timeline, recommended various shoot locations, and taught us the meaning of 'blue hour' while wading chest deep through the ocean to get the best shot of us at Vilano Beach!
You can stop your research now, you just found the best photographer you could ask for!
Price assessment: Great price
Services: Wedding and engagement
Jessica MauroLocal Guide · 16 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
A few months ago my fiancé and I got our engagements photos done by Laura and we are so happy we did!! Laura’s photography is absolutely stunning. We had a couple requests for our session which included having our dog join as well as some friends (to keep watch of our dog when he wasn’t in the photos), and Laura was beyond accommodating. She learned our personalities quickly and made the session so relaxing and fun. We wanted beach pictures but Laura also gave us some extra time for additional pictures in the beautiful downtown area of St Augustine! She really knows the best spots in the town to take some amazing pictures. I highly recommend considering Laura if you want true color and timeless photos for your big milestones!
Response from the owner · 4 months ago
Jessica you are truly the best thank you for your sweet words
I had the best time with you two your sweet pup and your friends. I am so thankful you trusted me with this special season 🤍🤍
Amelia SwensenLocal Guide · 11 reviewsiTotal number of Google reviews Amelia has written across all businesses on Google Maps, not just this one.
WE LOVE LAURA!! Laura was such a joy to work with throughout the entire wedding process - from the discovery call all the way to gallery delivery. She delivers the photos so fast, is so organized, and was so much fun to have there on our special day. Laura captured my vision and every detail from our day and I absolutely couldn't be happier!!
Price assessment: Reasonable price
Services: Wedding and engagement
Denise Smith3 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
When I started planning my wedding I declared that the “only” two things I cared about are that we get married and I like how I look in the photos. That meant the photographer was of the utmost importance. I spent literal months analyzing all kinds of photographers- their portfolios, the angles they shoot from, their pricing, their Instagram content, their turnaround time, experience, editing color style, you name it. My scrolling time was worth it because Laura was, and is, the best in all categories.
I am always extremely self conscious of how I look in photos, I am not photogenic, I don’t know how to pose, and my husband hates standing around and having photos of him taken.
She spent a ton of time in advance making a perfect plan for us to get all of the shots we wanted EFFICIENTLY. Our venue had lots of complicated rules about where and when you can take photos, and it also poured rain in the afternoon which forced her to shot, and she did with no problem.
Aside from making you look great in photos, Laura is also exactly the type of person you want spending all that time with you on your wedding day. She’s honest, helpful, calm, flexible, and fun to have around! She feels having like another friend /family member hanging out with you, and she’s great at coordinating with other vendors which is a detail I didn’t even really consider before.
Her work speaks for itself. She absolutely nailed it. She knew exactly how to make everyone look great with ease. I truly could relax and just enjoy the day knowing she had definitely gotten the perfect shots. For once I love photos of myself, and she captured so many special moments that I didn’t even get to see in the moment.
I don’t want to share how fast she turned around all of our photos to us because I’m actually not even sure how she managed to do it so quickly and it is a standard nobody should be held to.
Laura is so talented, kind, and accommodating. I am so glad we found her!
Price assessment: Reasonable price
Services: Wedding and engagement
Charlene Reinas8 reviewsiTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
Laura was amazing! We hired Laura to capture a very special occasion where all 45 family members were together on vacation. Laura was the perfect blend of calmness and control. Keeping everyone relaxed while being in complete control of a large group. We had a crazy downpour right in the middle of the session and she stayed calm, captured great memories, made the absolute best of it and gave us so many photos that we will treasure forever. We highly recommend her!
Price assessment: Great price
Services: Family and group
Meghan Corbett6 reviewsiTotal number of Google reviews Meghan has written across all businesses on Google Maps, not just this one.
Laura was absolutely wonderful when it came time to take some photos of my husband and I. Since we got married at a walk-in chapel, we didn’t have any photos taken. We had no images for announcements or anything to share with our friends and family.
I contacted Laura and we were basically booked and ready to go for a session within a few days of reaching out. She was very responsive, had a great survey to help us nail down our style of photography, and great communication about our plans for the day of shooting.
Our experience with her during the day was fabulous. She was knowledgeable about the best photography spots in St. Augustine, she paid attention to our notes on the survey and our hopes of how they would turn out, and was punctual and very, very friendly. The photos were basically back to us within a few hours with beautiful finishes and light on the retouches. She really captured our relationship well.
I will absolutely be reaching back out to her when the time comes for more photos. I could not be happier with the experience and the outcome.
Price assessment: Great price
Services: Wedding and engagement
Kaycie Chauntel Adams6 reviewsiTotal number of Google reviews Kaycie has written across all businesses on Google Maps, not just this one.
Laura is a gem! She was the one perfect photographer to be part of my wedding experience. She stayed on top of happenings with the venues we wanted for photos, and that meant everything. She’s incredibly kind and a bit nerdy, so it was very easy to form a connection. Moments I will cherish forever were captured, and I’m incredibly grateful for that. She’ll definitely be the photographer of my choosing for future milestones.
kaysie nicklo9 reviewsiTotal number of Google reviews kaysie has written across all businesses on Google Maps, not just this one.
We truly cannot say enough amazing things about Laura. She stepped up to the plate when our original engagement photographer had a family emergency, and from that moment on, she became our photographer for every special milestone in our lives.
From our engagement photos to our baby announcement, maternity session, and even our newborn sessions — Laura has captured every season of our growing family so beautifully. What started as someone filling in quickly turned into someone who feels like family.
She is warm, comfortable, family-oriented, bubbly, and so incredibly talented. She has this amazing ability to make you feel completely at ease in front of the camera, which makes the photos feel natural and authentic instead of posed. She’s patient, creative, detail-oriented, and truly pours her heart into her work.
Laura doesn’t just take pictures — she captures emotion, connection, and the little in-between moments that mean the most. Looking back at our photos brings us right back to those exact feelings.
If you’re looking for a photographer who is professional, kind, dependable, and genuinely invested in your story, Laura is your girl. We are forever grateful she stepped in when she did — it was the biggest blessing for our family 🤍
