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LaVida Medspa

Medical spa · Mesa, AZ · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#95 of 151 medical spasPosition by Experts Score among all companies we track in this category. · better than 37%
4.9 ★★★★★ 483 Google reviews · 15 photos
95%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
Oct 2026latest review

LaVida Medspa at a glance

Google reviewers rate LaVida Medspa 4.9 out of 5 based on 483 reviews. Customers frequently praise the facility's cleanliness, friendly staff, and thorough explanations during services like facials, laser treatments, and injections. Many highlight the professionalism and knowledge of the providers, noting that appointments are generally punctual and comfortable. However, a small number of low-star reviews cite issues with billing errors, long wait times, or ineffective results from specific IPL procedures.

  • Google rating: 4.9 out of 5 from 483 reviews (95% five-star).
  • Reviews on this page: 483 Google reviews (400 with written comments, 5 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Medical Spa serving Mesa, Arizona.

Data from Google, last updated November 2, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction91Reliability87Craft & service–Value100Momentum100Replies to reviews98Satisfaction: 91 (median 95)Reliability: 87 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 98 (median 79)
LaVida MedspaMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LaVida Medspa: 91/100 on this factor. Category median: 95.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LaVida Medspa: 87/100 on this factor. Category median: 93.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LaVida Medspa: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LaVida Medspa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LaVida Medspa: 98/100 on this factor. Category median: 79.A
98

Bar = this company · dark tick = category median.

Star ratings

483 Google reviews we collected

  • 5 stars46195%
  • 4 stars122%
  • 3 stars00%
  • 2 stars10%
  • 1 star92%

Praise vs complaints

Phrases our text analysis found in 400 written reviews

  • Praise52499%
  • Complaints61%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5537%
  • Reasonable8356%
  • Overpriced21%
  • Not sure75%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude22342%
  • Quality & results11021%
  • Would recommend7915%
  • Communication418%
  • Speed & response306%
  • Honesty & trust295%
  • Price & value183%

What customers talk about

We read 400 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She explains everything and is very patient and professional.”
  • “I have seen Tatum a few times and she is so thorough and relaxing during the facials.”
  • “I would highly recommend making an appointment to see how they can help you today”
    “I would not recommend this salon and spa based on my experience.”
  • “She was very kind, thorough, and took the time to explain everything and make sure I was comfortable.”
  • “Rachelle was so nice and she was quick with my B12 shot!”
  • “She was so helpful, friendly and honest about what she though I needed and didn't need.”
  • “Always friendly , always professional,fair prices .”

People customers mention

  • Shawna 20 reviews
  • Lea 15 reviews
  • Rachelle 12 reviews
  • Botox 11 reviews
  • Dai 9 reviews
  • Brooke 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired LaVida Medspa for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Rae is an exceptional RN with knowledge and experience in her field. She also stays focused and that is important to me. I highly recommend her to anyone. Thank you and I appreciate you, Rae and the LaVida team.

Gayle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

I’ve been going to Lea for two years now. Never had a bad experience and highly recommend. She explains everything and is very patient and professional. I trust her!

Reasonable priceLip fillersBOTOX treatments
LynnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Facial and Dermaplane, fantastic experience! I haven't been going to LaVida very long but I do understand professionalism and quality. The entire staff and especially Brooke have both of those qualities!!

Reasonable priceDermaplaning
SusieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rylee has given me the most amazing facials for several years. She is professional but caring and always creates the perfect relaxing experience. I ask for the Deluxe Diamond Glow facial and feel pampered like royalty!

Reasonable priceDermaplaning
Anita9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rachelle was AMAZING! She was so helpful, friendly and honest about what she though I needed and didn't need. The Mesa location is beautiful and the staff is very welcoming. I would highly recommend making an appointment to see how they can help you today

Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I have been going to the med spa for a year. My skin has improved so much. I have seen Tatum a few times and she is so thorough and relaxing during the facials. I would highly recommend La vida med spa.

Great priceMicroneedlingChemical peelsDermaplaning

Photos

Customer reviews

4.9 ★★★★★ 483 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Maria Sandoval de Lipp12 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience!!!

Response from the owner · 4 months ago

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience. We truly appreciate your support and look forward to seeing you again soon.

Mary Louise3 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rae is an exceptional RN with knowledge and experience in her field. She also stays focused and that is important to me. I highly recommend her to anyone. Thank you and I appreciate you, Rae and the LaVida team.

Response from the owner · 5 months ago

Thank you so much for your thoughtful 5-star review! We’re honored by your kind words and thrilled to hear about your positive experience with Rae and the LaVida team. Rae’s knowledge, experience, and dedication to focused, attentive care truly make her exceptional, and we’ll be sure to share your compliments with her. Your recommendation means so much to us. We sincerely appreciate your trust and look forward to continuing to care for you!

Choonthiphas Aroonsuriyanchai3 reviewsTotal number of Google reviews Choonthiphas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Therapist was nice

  • Price assessment: Reasonable price
  • Services: BOTOX treatments
Response from the owner · 3 days ago

We’re so glad you had a great experience with your therapist! Thank you for taking the time to leave us a review. We truly appreciate your support and hope to see you again soon! 💕

Gayle Steffens6 reviewsTotal number of Google reviews Gayle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been going to Lea for two years now. Never had a bad experience and highly recommend. She explains everything and is very patient and professional. I trust her!

  • Price assessment: Reasonable price
  • Services: Lip fillers, BOTOX treatments
Response from the owner · 3 months ago

Thank you so much for your kind review! We're so glad Abby was able to take great care of you before your trip. It's wonderful to hear she made you feel comfortable and provided such a professional experience. We'll be sure to share your sweet words with her! Thank you for your recommendation, and we look forward to seeing you again soon. 💙

KimLocal Guide · 21 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna is always amazing; so sweet, so kind. Love her! ❤️

  • Services: BOTOX treatments
Response from the owner · a year ago

Thank you Kim for taking the time to share your positive experience. We truly appreciate it!

Lynn IrwinLocal Guide · 12 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Facial and Dermaplane, fantastic experience! I haven't been going to LaVida very long but I do understand professionalism and quality. The entire staff and especially Brooke have both of those qualities!!

  • Price assessment: Reasonable price
  • Services: Dermaplaning
Response from the owner · 4 days ago

Thank you so much for your kind words! 💕 We’re so happy to hear you’ve had such a fantastic experience with us! Brooke will be so happy to hear your feedback. We truly appreciate you choosing LaVida and look forward to seeing you again for your next facial! ✨

Susie RoseLocal Guide · 17 reviewsTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rylee has given me the most amazing facials for several years. She is professional but caring and always creates the perfect relaxing experience. I ask for the Deluxe Diamond Glow facial and feel pampered like royalty!

  • Price assessment: Reasonable price
  • Services: Dermaplaning
Response from the owner · a week ago

Thank you so much for your sweet review! 💕 We’re so happy to hear that Rylee has continued to make your visits so special over the years. She truly cares about making every experience relaxing and personalized, and we love that you feel pampered like royalty with your Deluxe Diamond Glow facial! We appreciate your continued trust in Rylee and LaVida and can’t wait to see you again! ✨

Linda Aherns5 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable staff

  • Price assessment: Reasonable price
  • Services: BOTOX treatments
Response from the owner · a week ago

Thank you so much for your kind feedback! 💕 We’re proud to have such a knowledgeable and caring team, and we’re happy to hear that came through during your experience. We appreciate you choosing LaVida Medspa and look forward to seeing you again soon! ✨

Lisa Olsen10 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had an excellent experience!! So great I joined the monthly membership.

Response from the owner · a week ago

Thank you so much for the wonderful review! We’re thrilled you had such a great experience and decided to join our monthly membership! 💕 We’re so excited to have you as part of our LaVida family and look forward to seeing you again soon! ✨

Anita Kegler9 reviewsTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rachelle was AMAZING! She was so helpful, friendly and honest about what she though I needed and didn't need. The Mesa location is beautiful and the staff is very welcoming. I would highly recommend making an appointment to see how they can help you today

Response from the owner · 2 weeks ago

Thank you so much for your wonderful review, Anita! 💕 We’re thrilled to hear that Rachelle made such a great impression with her honesty, friendliness, and helpful recommendations. We believe in making sure our clients feel comfortable and confident in their treatment choices. We’re also so happy you enjoyed our Mesa location and welcoming team! Thank you for recommending LaVida, and we look forward to seeing you again soon! ✨

LaVida Medspa on Google Maps →

Business details