Lavish Luxury Salon logo

Lavish Luxury Salon

Hair salon · Hesperia, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 58 beauty salonsPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 207 Google reviews · 23 photos
99%five-star reviews
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
$168typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Lavish Luxury Salon at a glance

Google reviewers rate the salon five stars, citing a welcoming atmosphere, clean facilities, and skilled services like locs, twists, and cuts. Clients frequently mention punctuality, detailed communication, and affordable pricing, often returning for regular appointments. However, low-star feedback notes a pattern of services being rushed or not matching specific requests, along with complaints about poor phone responsiveness.

  • Google rating: 5.0 out of 5 from 207 reviews (99% five-star).
  • Reviews on this page: 207 Google reviews (181 with written comments, 36 with photos).
  • Owner responses: the business replied to 83% of reviews.
  • Most recent review: September 21, 2026.
  • Service: Beauty Salon serving Hesperia, California.

Data from Google, last updated October 25, 2026.

Score profile vs other beauty salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction95Reliability91Craft & service100Value100Momentum100Replies to reviews92Satisfaction: 95 (median 83)Reliability: 91 (median 80)Craft & service: 100 (median 95)Value: 100 (median 87)Momentum: 100 (median 100)Replies to reviews: 92 (median 45)
Lavish Luxury SalonBeauty Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lavish Luxury Salon: 95/100 on this factor. Category median: 83.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lavish Luxury Salon: 91/100 on this factor. Category median: 80.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lavish Luxury Salon: 100/100 on this factor. Category median: 95.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lavish Luxury Salon: 100/100 on this factor. Category median: 87.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lavish Luxury Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lavish Luxury Salon: 92/100 on this factor. Category median: 45.A
92

Bar = this company · dark tick = category median.

Star ratings

207 Google reviews we collected

  • 5 stars20499%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 181 written reviews

  • Praise19899%
  • Complaints31%

Price

What customers reported paying

$168+108% vs typical beauty salons

Middle half of what 35 customers paid ($99–$282) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7236%
  • Quality & results4522%
  • Would recommend3919%
  • Speed & response199%
  • Honesty & trust168%
  • Price & value73%
  • Communication31%

What customers talk about

We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone is so nice and welcoming and Monica does the best work.”
  • “Excellent work from Sis Erica, came in for a retwist and left looking and feeling good.”
  • “I will recommend her doing your dreadlocks anytime.”
  • “when you enter the salon you are immediately greeted with Love.”
  • “Huge shout to Ayesha really helping me get my hair back to its original glory and all of the knowledge, and tips only Loctician I trust!”
  • “Her customer service was 100% , their prices are affordable, the environment speaks elegance and class, and she is the nicest and beautiful soul you'l…”
  • “Bridgette is super knowledgeable and answered all my questions in detail.”

People customers mention

  • Bridget 20 reviews
  • Monica 10 reviews
  • Locs 10 reviews
  • Charita 7 reviews
  • Bridgette 6 reviews
  • Studio 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Lavish Luxury Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Cyndall4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I paid $160 to get small twist in my hair and that is not what I got. I was given jumbo twist and they’re all completely different sizes The twisted self don’t even look good and I can tell that they are not gonna last me long at all. The whole service itself was rushed I have told them that I have no time this week…

Paid $160–180Hairstyling
CJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AMAZING haircut, very precise and accurate. didn’t take too much off and didn’t take not enough off. perfect!

Paid $20–40Haircut
Marian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My sister introduced me to Lavish Luxury Salon. I wanted to do tightening of my dreadlocks. I met with Bridget and she did me a wonderful job. From washing my hair with so much love and attention, to tightening my dreadlocks, she's simply the best. Her customer service was 100% , their prices are affordable, the…

Customer photo from Marian's review
Paid $200+Dreadlocks
BryceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent work from Sis Erica, came in for a retwist and left looking and feeling good. I highly recommend her services and expertise! 10/10 will come back. ❤️

Paid $140–160
GingerLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The salon has an upbeat positive vibe. I enjoy going to my appointments. The salon is always clean, decorated nicely and everyone is friendly and welcoming. The owner Bridgette keeps everyone smiling. My loctician Ayesha is on point every time. She is on time and educates me as she goes. I found my salon. Try it you will not regret it.

Customer photo from Ginger's review
Paid $180–200Dreadlocks
Kyhozzi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lavish salon is a wonderful salon with great atmosphere and great locktisen standard plus more!

Paid $140–160Dreadlocks

Jobs customers hired them for

JobReviewsCategory typical
Dreadlocks51—
Hairstyling32$30–$76
Haircut15$30–$79
Hair coloring15$119–$214
Hair highlighting6$128–$246
Braids3—
Perms2$88–$214
Kids' cuts2$23–$38

Compare with

Photos

Customer reviews

5.0 ★★★★★ 207 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
jakaris harper8 reviewsTotal number of Google reviews jakaris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very satisfied with my service. The energy from the time walk in the door is amazing.

Cyndall Casioce4 reviewsTotal number of Google reviews Cyndall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I paid $160 to get small twist in my hair and that is not what I got. I was given jumbo twist and they’re all completely different sizes The twisted self don’t even look good and I can tell that they are not gonna last me long at all. The whole service itself was rushed I have told them that I have no time this week or the next couple weeks to come back in and get it fixed and they will not give me a refund or a partial refund.

  • Price: $160–180
  • Services: Hairstyling
Response from the owner · a month ago

Hi Cyndall, thank you for sharing your feedback. We are sorry to hear that you were unhappy with the final result of your twist service. At Lavish Luxury Salon, client satisfaction is extremely important to us. After you expressed that the size of your twists was not what you expected, we offered you the opportunity to return to the salon so that we could address your concerns and make the necessary adjustments. Unfortunately, you informed us that you are unable to return this week or within the next couple of weeks. We do want to clarify that the service was completed, and we have photos of the finished work showing the completed twists and parting. While we understand that the final result may not have matched your personal expectation, we stand behind our commitment to giving clients an opportunity to have a service concern corrected. We remain willing to work with you regarding the service when you are available to return. We wish you the best and appreciate your feedback, as it helps us continue improving our communication and consultation process. Lavish Luxury Salon Management

Joshua Johnson1 reviewTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been coming here for months now, and Ayesha has always taken care of my locs. Definitely will keep coming back!

Response from the owner · a month ago

Thank you so much, Joshua, for your 5-star review! ⭐️ We truly appreciate your continued support and loyalty to Lavish Luxury Salon. We’re so happy to hear that Ayesha continues to take great care of your locs and provides you with an experience that keeps you coming back. We look forward to seeing you again soon! ✨ Lavish Luxury Salon

CJ8 reviewsTotal number of Google reviews CJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

AMAZING haircut, very precise and accurate. didn’t take too much off and didn’t take not enough off. perfect!

  • Price: $20–40
  • Services: Haircut
Response from the owner · a month ago

Thank you so much for the amazing 5-star review! ⭐️ We’re thrilled that Monica gave you exactly the haircut you were looking for. Precision matters, especially when finding that perfect balance with length, and we’re so glad you loved your results. Thank you for choosing Lavish Luxury Salon we look forward to welcoming you back! ✨ Lavish Luxury Salon

Dwaine Wooley9 reviewsTotal number of Google reviews Dwaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Huge shout to Ayesha really helping me get my hair back to its original glory and all of the knowledge, and tips only Loctician I trust!!!

  • Services: Dreadlocks
Response from the owner · 3 months ago

Thank you so much for your kind words! It truly means the world to me that you trust me with your loc journey. I'm honored to be a part of helping you restore your hair to its healthiest state. Thank you for allowing Ayesha to share her knowledge and be a part of your transformation. We appreciate your support and look forward to continuing this journey with you!

Carmen Cleary RealtorLocal Guide · 6 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love Monica and her services. I always love seeing her every three weeks for a root touchup. 🤩✨💫

  • Services: Hairstyling
Response from the owner · 4 months ago

Thank you so much for your kind words! ✨ We truly appreciate your loyalty and trust in Monica. We're so happy to hear that you love your root touch-up appointments and enjoy your visits every three weeks. Monica takes great pride in helping her clients look and feel their absolute best, and we're blessed to have her as part of the Lavish family. 💖 We look forward to seeing you again soon for your next touch-up! Thank you for choosing us and for taking the time to share your experience. 🤩✨💫 The Lavish Luxury Salon Team 💕

Marian Agbor2 reviewsTotal number of Google reviews Marian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My sister introduced me to Lavish Luxury Salon. I wanted to do tightening of my dreadlocks. I met with Bridget and she did me a wonderful job. From washing my hair with so much love and attention, to tightening my dreadlocks, she's simply the best. Her customer service was 100% , their prices are affordable, the environment speaks elegance and class, and she is the nicest and beautiful soul you'll ever meet up in the High Desert. I will recommend her doing your dreadlocks anytime. She's great at what she does! I'm stuck with you Bridget!!!

  • Price: $200+
  • Services: Dreadlocks
Response from the owner · 6 months ago

Thank you so much, Marian 🤍 It truly means the world to me that your sister trusted us to take care of you and I’m so grateful you chose Lavish Luxury Salon. Providing a full experience from a relaxing wash to precise retightening is exactly what we strive for, so hearing that you felt the love, care, and attention makes my heart full. That “Lavish” standard of elegance, comfort, and hair health is what we stand on every day. I appreciate your kind words about the environment and customer service it’s important to me that every client feels valued, pampered, and confident when they leave. And I’m honored to be your loctician moving forward… you’re officially part of the Lavish family now! ✨❤️😇 Can’t wait to see you at your next retightening

Bryce EvansLocal Guide · 11 reviewsTotal number of Google reviews Bryce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work from Sis Erica, came in for a retwist and left looking and feeling good. I highly recommend her services and expertise! 10/10 will come back. ❤️

  • Price: $140–160
Response from the owner · 7 months ago

Thank you for allowing Erica to serve you at Lavish

mya berry1 reviewTotal number of Google reviews mya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mrs Bridget did my hair this afternoon I am beyond great full for her I’m located in 29 palms and I have been looking every where for someone to do my hair and God has graced me with her I thank you so much Mrs Bridgett

  • Services: Service not listed
Response from the owner · 7 months ago

Thank you Beautiful It was honor to meet you and do your hair. You are amazing. Thank you for serving us in the u s marines.The best yet to come, thank you so much ❤️

Marion Martin3 reviewsTotal number of Google reviews Marion has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great atmosphere, I just LOVE my loctician AYESHA .

  • Services: Service not listed
Response from the owner · 7 months ago

Thank you for allowing Ayesha to serve you at Lavish we are grateful

Lavish Luxury Salon on Google Maps →

Business details